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Wendy's

4.0
(1275 reviews)

Business Details

825 N Zaragoza Rd, El Paso, TX
79907, United States
(915) 790-2932

About

Fast Food RestaurantWendy's
At Wendy’s in El Paso, TX we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s El Paso, TX hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryNot available
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
825 N Zaragoza Rd, El Paso, TX
79907, United States

Hours

Reviews

4.0
1,275 reviews
5 stars
654
4 stars
275
3 stars
148
2 stars
50
1 star
148

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and unprofessional.

Food Quality

While some customers enjoyed the food, many reported issues with cold, old, or incorrect orders.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and equipment.

Operational Issues

Customers expressed frustration over inconsistent hours and slow service, often leading to long wait times.
  • MG
    michelle Gonzales
    5 days ago
    5.0
    Great food great service will be back
  • EA
    Erika Arroyos
    Feb 10, 2026
    5.0
    Zamira was super helpful and pleasant.
  • NE
    Nyssa Eveslage
    Jan 27, 2026
    1.0
    OVERCHARGED and MISSING ITEMS. Ordered 2 meals. Got charged for one and then got charged a $3 drink and a $13 nugget (20count). Then was just gonna charge me a burger. When you get the meal it’s cheaper !!! So we got overcharged. She also didn’t add the other 10ct nugget count we said at the ordering intercom. She repeated my meal back to me at the window but SOMEHOW didn’t didn’t put it in right - and got overcharged
  • CG
    Christina Gonzalez
    Jan 20, 2026
    1.0
    I called to complain that the hamburger patties were pink and no one has yet contacted me. The fries were old. I paid extra for jalapeños and never got them.
  • DD
    Deairo Douglas
    Jan 20, 2026
    2.0
    I opened my burger and a chunk of my bun was missing! And I ordered signature sauce and got sweet chili.

Frequently Asked Questions About Wendy's

Is North Loop Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-through hours at Wendy's in El Paso, TX?

The drive-through is open Monday to Thursday and Sunday from 9:00 AM to 2:00 AM, and on Friday and Saturday from 9:00 AM to 3:00 AM.

Brand Certified Facts from Wendy's

Wendy's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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  • Categories
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  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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