Wendy's

3.6
1408 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
9516 Dyer St, El Paso, TX
79924, United States

Hours

Reviews

3.6
1,408 reviews
5 stars
594
4 stars
271
3 stars
176
2 stars
97
1 star
270

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with some items being fresh and tasty while others were old or poorly prepared.

Service Issues

Numerous reviews highlighted poor customer service, including rude staff, slow service, and mistakes with orders.

Cleanliness

The restaurant's cleanliness was frequently criticized, with reports of dirty tables, floors, and unsanitary conditions.

Management Problems

Several customers expressed dissatisfaction with management, citing unhelpful or rude managers and a lack of proper training for staff.

Order Accuracy

Many customers experienced issues with incorrect orders, missing items, and lack of attention to detail.
  • SE
    Stephanie esparza
    Nov 12, 2025
    3.0
    This is the first time I've eaten at this place, and I won't be back. I didn't like the flavor, and the burger was very small. The service was good, though. The only reason I'll return is for the Frosty.
  • RF
    Roman Flores
    Nov 2, 2025
    1.0
    The food was cold by the time I received it bc they had the burgers sitting off to the side for nearly 15 minutes. The staff doesn’t acknowledge the customers. I watched a man walk out bc no one greeted him or took his order. Absolutely horrible service at the Wendy’s on Dyer in El Paso TX.
  • PS
    pri sal
    Oct 30, 2025
    5.0
    I'd love to give a shout out to Joseph for giving great customer service :-)
  • HH
    Heart
    Oct 9, 2025
    1.0
    Typical processed fast food that tastes bad yet comes cheap.
  • JC
    John P Cordova
    Oct 7, 2025
    5.0
    The food is always served fresh and hot. The friendly service was refreshing. The clerk was patient and understanding. Wendys always comes through with the best tasting fries, burgers and chicken sandwiches.👍👍

Frequently Asked Questions About Wendy's

Is Dyer St 404 Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.