Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers reported inconsistent food quality, with some items being fresh and tasty while others were old or poorly prepared.
Service Issues
Numerous reviews highlighted poor customer service, including rude staff, slow service, and mistakes with orders.
Cleanliness
The restaurant's cleanliness was frequently criticized, with reports of dirty tables, floors, and unsanitary conditions.
Management Problems
Several customers expressed dissatisfaction with management, citing unhelpful or rude managers and a lack of proper training for staff.
Order Accuracy
Many customers experienced issues with incorrect orders, missing items, and lack of attention to detail.
SE
Stephanie esparza
Nov 12, 2025
3.0
This is the first time I've eaten at this place, and I won't be back. I didn't like the flavor, and the burger was very small. The service was good, though. The only reason I'll return is for the Frosty.
RF
Roman Flores
Nov 2, 2025
1.0
The food was cold by the time I received it bc they had the burgers sitting off to the side for nearly 15 minutes. The staff doesn’t acknowledge the customers. I watched a man walk out bc no one greeted him or took his order. Absolutely horrible service at the Wendy’s on Dyer in El Paso TX.
PS
pri sal
Oct 30, 2025
5.0
I'd love to give a shout out to Joseph for giving great customer service :-)
HH
Heart
Oct 9, 2025
1.0
Typical processed fast food that tastes bad yet comes cheap.
JC
John P Cordova
Oct 7, 2025
5.0
The food is always served fresh and hot. The friendly service was refreshing. The clerk was patient and understanding. Wendys always comes through with the best tasting fries, burgers and chicken sandwiches.👍👍
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in El Paso, TX?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter El Paso, TX into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (915) 200-4655.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Dyer St 404 Wendy’s serve breakfast?
Yes, this Wendy’s location in El Paso, TX serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
Is the Wendy's at 9516 Dyer St in El Paso currently open?
Yes, this Wendy's location is open and committed to serving customers every day through dine-in, drive-thru, and delivery where available.
What are the drive-thru hours for this Wendy's location?
The drive-thru is open Monday to Wednesday and Sunday from 6:30 AM to 1:00 AM, Thursday from 6:30 AM to 10:00 PM, and Friday to Saturday from 6:30 AM to 2:00 AM.
Does this Wendy's location serve breakfast?
Yes, breakfast is served with a selection of combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Can I order Wendy's for delivery or takeout from this location?
Yes, delivery and takeout are available. You can order via the Wendy's app or at order.wendys.com by selecting this location.
What payment methods are accepted at this Wendy's?
This location accepts American Express, Cash, Discover, Mastercard, and Visa.
How can I contact Wendy's at 9516 Dyer St for questions or feedback?
You can call them directly at (915) 200-4655, contact Customer Care via live chat or message on wendys.com/contact-us, or complete the customer satisfaction survey using your receipt details.
Are there any nearby fast food restaurants close to this Wendy’s location?
Yes, nearby fast food options include Panda Express, Popeyes Louisiana Kitchen, and Little Caesars Pizza, providing variety if you want to explore different cuisines.
What local services are available near Wendy's at 9516 Dyer St?
Nearby services include Dorians Hair Salon for beauty needs, Casa Rental and Casa Rentals for car or holiday rentals, and a Payment Agency for financial services.
How can nearby locations like the United States Postal Service or Kmart assist customers visiting Wendy's?
After dining at Wendy's, customers can conveniently visit the nearby US Post Office for mailing needs or Kmart for retail shopping, making errands easier in one trip.
What are some entertainment or active life options near this Wendy's?
Nearby you can find Third Generation Martial Arts Association for martial arts and fitness activities, and Galaxy Jewelry Shop if you’re interested in shopping for jewelry.