Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
Many reviews highlighted issues with food quality, such as cold or stale items, and incorrect orders.
Customer Experience
Several customers expressed dissatisfaction with the overall dining experience, citing uncleanliness and a lack of attention from staff.
Positive Staff Interactions
Despite the negative feedback, some customers praised individual employees for their excellent service.
SV
Sharon Vise
5 days ago
5.0
Quit
GC
Gracie Carreon
Dec 28, 2025
5.0
Nice place. Biggie bag is a good deal. I Dont like their French fries but they let you substitute it
Staff has been really friendly lately .
This survey is annoying me though. Im done and it won't let me post
EM
erica matthews
Dec 5, 2025
1.0
Just shut the whole store down they don’t even deserve one star i received COLD food and was told I could NOT get my money back but wouldn’t give me fresh food because the manager thought it was hot to her I will be calling store manager and corporate if need to you don’t give out food you yourself wouldn’t eat this was the worse service I have received since being in El Paso this was so disappointing the whole team needs to be fired especially the manager that little short lady she lied and was rude
JH
Johnny Hammonds
Nov 21, 2025
5.0
They got $5 biggie bags what is really good if you're hungry and you have to eat lunch quick it fills you up
SE
Stephanie esparza
Nov 12, 2025
3.0
This is the first time I've eaten at this place, and I won't be back. I didn't like the flavor, and the burger was very small. The service was good, though. The only reason I'll return is for the Frosty.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is the Wendy's at 9516 Dyer St in El Paso currently open?
Yes, this Wendy's location is open and committed to serving customers every day through dine-in, drive-thru, and delivery where available.
What are the drive-thru hours for this Wendy's location?
The drive-thru is open Monday to Wednesday and Sunday from 6:30 AM to 1:00 AM, Thursday from 6:30 AM to 10:00 PM, and Friday to Saturday from 6:30 AM to 2:00 AM.
Does this Wendy's location serve breakfast?
Yes, breakfast is served with a selection of combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Can I order Wendy's for delivery or takeout from this location?
Yes, delivery and takeout are available. You can order via the Wendy's app or at order.wendys.com by selecting this location.
What payment methods are accepted at this Wendy's?
This location accepts American Express, Cash, Discover, Mastercard, and Visa.
How can I contact Wendy's at 9516 Dyer St for questions or feedback?
You can call them directly at (915) 200-4655, contact Customer Care via live chat or message on wendys.com/contact-us, or complete the customer satisfaction survey using your receipt details.
Are there any nearby fast food restaurants close to this Wendy’s location?
Yes, nearby fast food options include Panda Express, Popeyes Louisiana Kitchen, and Little Caesars Pizza, providing variety if you want to explore different cuisines.
What local services are available near Wendy's at 9516 Dyer St?
Nearby services include Dorians Hair Salon for beauty needs, Casa Rental and Casa Rentals for car or holiday rentals, and a Payment Agency for financial services.
How can nearby locations like the United States Postal Service or Kmart assist customers visiting Wendy's?
After dining at Wendy's, customers can conveniently visit the nearby US Post Office for mailing needs or Kmart for retail shopping, making errands easier in one trip.
What are some entertainment or active life options near this Wendy's?
Nearby you can find Third Generation Martial Arts Association for martial arts and fitness activities, and Galaxy Jewelry Shop if you’re interested in shopping for jewelry.