Wendy's

3.6
1417 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
9516 Dyer St, El Paso, TX
79924, United States

Hours

Reviews

3.6
1,417 reviews
5 stars
601
4 stars
272
3 stars
177
2 stars
97
1 star
270

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

Many reviews highlighted issues with food quality, such as cold or stale items, and incorrect orders.

Customer Experience

Several customers expressed dissatisfaction with the overall dining experience, citing uncleanliness and a lack of attention from staff.

Positive Staff Interactions

Despite the negative feedback, some customers praised individual employees for their excellent service.
  • SV
    Sharon Vise
    5 days ago
    5.0
    Quit
  • GC
    Gracie Carreon
    Dec 28, 2025
    5.0
    Nice place. Biggie bag is a good deal. I Dont like their French fries but they let you substitute it Staff has been really friendly lately . This survey is annoying me though. Im done and it won't let me post
  • EM
    erica matthews
    Dec 5, 2025
    1.0
    Just shut the whole store down they don’t even deserve one star i received COLD food and was told I could NOT get my money back but wouldn’t give me fresh food because the manager thought it was hot to her I will be calling store manager and corporate if need to you don’t give out food you yourself wouldn’t eat this was the worse service I have received since being in El Paso this was so disappointing the whole team needs to be fired especially the manager that little short lady she lied and was rude
  • JH
    Johnny Hammonds
    Nov 21, 2025
    5.0
    They got $5 biggie bags what is really good if you're hungry and you have to eat lunch quick it fills you up
  • SE
    Stephanie esparza
    Nov 12, 2025
    3.0
    This is the first time I've eaten at this place, and I won't be back. I didn't like the flavor, and the burger was very small. The service was good, though. The only reason I'll return is for the Frosty.

Frequently Asked Questions About Wendy's

Is Dyer St 404 Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is the Wendy's at 9516 Dyer St in El Paso currently open?

Yes, this Wendy's location is open and committed to serving customers every day through dine-in, drive-thru, and delivery where available.