Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.9
1,270 reviews
5 stars
573
4 stars
324
3 stars
162
2 stars
64
1 star
147
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer service experiences vary widely; some report excellent service while others describe rude or incompetent staff.
Food Quality
Many customers complain about cold or poorly prepared food, including stale fries and undercooked burgers.
Order Accuracy
Frequent issues with incorrect orders and missing items, leading to customer frustration.
Cleanliness
Mixed reviews on cleanliness; some customers find the location clean while others report dirty dining areas.
Management Issues
Concerns about unprofessional management behavior and lack of effective supervision during busy times.
- GGGaby GuerreroNov 2, 20255.0Great food and great customer service 👍
- MGMonica GonzalezNov 2, 20255.0Great food! Great prices! Great customer service! Manager is so nice and attentive. Thank you!
- BSBradley SansaleNov 1, 20252.0My chicky nuggys where cold
- SCSandra ChaheineOct 16, 20251.0I count 7 employees including the manager. They were all playing around. The manager who took my order charge me extra for something I didn't even order, and as soon she was done taking the order she went back to play around with the employees.
- DZDany ZeroOct 9, 20251.0Soy un cliente frecuente de este wendys, pero ya me siento lo suficientemente decepcionada para publicar esta queja. Las últimas veces que he estado viniendo aquí, la comida me la han estado entregando en mala condición, ya sea fría, o demasiado cocida, al punto que ya está duro de masticar. La gota que derramó el vaso para que yo publique esto, es por la persona que me atendió el día de hoy, llegué al drive thru y me atendió una muchacha que se llama Ruby. Y ordené en ESPAÑOL y esta mocosa nos contestaba a mí y a mi hermana en inglés, después de un rato nos empezó a contestar en español, yo creo se desesperó porque ya nos tenía rato ahí por que no le entendíamos, no más con tal de no contestarnos en español Y también sonaba muy grosera cuando nos atendió. No se, pero esa actitud a mi se me hizo discriminante. Estoy totalmente decepcionada. Siempre después de trabajar venía por algo de comer de aquí, ahora ya no lo haré. Y por cierto, pedí los nuevos tenders, y me los entregaron todos quemados. Espero que tomen en muy enserio esta reseña porque no está bien que hagan eso
Frequently Asked Questions About Wendy's
Is Viscount Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in El Paso, TX?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter El Paso, TX into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (915) 593-0666.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Viscount Wendy’s serve breakfast?
Yes, this Wendy’s location in El Paso, TX serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for Wendy's drive-through at 9150 Viscount, El Paso?
Wendy's drive-through is open Monday to Thursday and Sunday from 6:30 AM to 1:00 AM, and on Friday and Saturday from 6:30 AM to 2:00 AM.
Does this Wendy's location offer breakfast, lunch, and dinner?
Yes, this Wendy's in El Paso serves breakfast, lunch, and dinner.
Can I order Wendy's food for delivery or takeout at this location?
Yes, Wendy's offers delivery and takeout through their app and online ordering platform at order.wendys.com.
What payment methods are accepted at Wendy's on Viscount?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa payment options.
How can I provide feedback or contact Wendy's at this location?
You can provide feedback via the Wendy's Customer Satisfaction Survey online, live chat on the Contact page, or call (915) 593-0666 directly.
Is there a drive-thru option available at Wendy's on Viscount?
Yes, this Wendy's location offers a drive-thru service.
Are there other fast food restaurants near Wendy's at 9150 Viscount?
Nearby you can find Subway, Smokey's Pit Stop, and The Shack Wings & Brews for additional fast food or dining options.
What nearby places can I visit before or after dining at Wendy's?
You may like to visit Elephant Butte State Park for outdoor activities or explore local shops like Rack Room nearby before or after your meal.
Are there fitness or recreational facilities near Wendy's to complement my visit?
Yes, Anytime Fitness and Original Redskins Fan Club of El Paso are nearby for your fitness and sports recreation needs.
How can Wendy's location near Texas Tech College of Architecture benefit students or visitors?
Students and visitors to Texas Tech College of Architecture Lecture Hall A203 can conveniently grab meals, including breakfast and late-night options, at Wendy's nearby.