Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.7
710 reviews
5 stars
343
4 stars
131
3 stars
69
2 stars
39
1 star
128
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
Many reviews highlighted issues with food quality, including cold, stale, or improperly prepared items.
Management Concerns
Several customers expressed dissatisfaction with management, citing unprofessional behavior and lack of responsiveness to complaints.
Cleanliness
While some customers noted cleanliness, others reported unsanitary conditions and a dirty restaurant environment.
Customer Experience
A few positive experiences were noted, particularly regarding friendly staff and good service, but these were overshadowed by negative feedback.
- BPBreAsia ProvoidDec 13, 20252.0waited over 15 minutes for my order. When it was finally served, most of the food was cold. The fries were then taken back through the service window and returned, which raises concerns about cross-contamination and food safety. In addition, the overall quality of the meal was unacceptable. The food lacked freshness, was poorly prepared, and did not meet basic temperature standards. The extended wait time, combined with cold food and improper handling, resulted in a disappointing dining experience.
- LWLynne WilsonDec 6, 20252.0I've been to the Eastlake location on thus occasion and twice before where they are not able to scan the QR code for points on the loyalty program and their receipt machine isn't working either, so no way to claim points for the purchase. I don't think I'll be going to this location any more.
- NENaomi EstradaNov 21, 20255.0I had a great experience at this Wendy’s. The employees were very sweet, welcoming, and provided excellent customer service from the moment I walked in. My order was taken with a smile, came out quickly, and everything was correct. It’s so nice to be treated kindly. Thank you to the team working today!
- KBKiller BobNov 11, 20252.0Short changed me 1 whole chicken nugget. They need to hire people with better math skills.
- MAMarlen AguilarNov 7, 20251.0Aughhh!! Horrible costumer service i was waiting to take my order like 10m then i went into the window i told the lady who was taking the orders that i was waiting about 10m she ingore me , she didnt even smile or explian enything i was going to tell her to check the speaker she didnt even could hear me she kept reapiting what i was saing then when i proceed to the window she had a horrible attitude then thats when i told her i was waiting for you take my order she didnt care !! Plus evrything of her was just odd very rude lady if i knew her name i will post . She is over waight she could't even walk.
Frequently Asked Questions About Wendy's
Is 13008 Eastlake Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-thru hours for Wendy's at 13008 Eastlake Blvd, El Paso, TX?
Drive-thru is open Monday 6:30 AM–10:00 PM, Tuesday to Thursday 6:30 AM–2:00 AM, Friday and Saturday 6:30 AM–3:00 AM, and Sunday 6:30 AM–2:00 AM.
Does this Wendy's location offer breakfast, lunch, and dinner?
Yes, this Wendy's serves breakfast, lunch, and dinner.
Can I order Wendy's food online or via an app?
Yes, you can order online at order.wendys.com or through the Wendy's mobile app available on the App Store.
What payment options are accepted at this Wendy's location?
This Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
Is there a drive-thru service available at this Wendy's?
Yes, drive-thru service is available at this Wendy's location.
How can I contact Wendy's at Eastlake Blvd for questions or feedback?
You can call the location directly at (915) 247-3770, contact Customer Care via their website, or call 888-624-8140 for assistance.
Where can I find the menu and nutrition information for this Wendy's?
Menu and nutrition details are available on order.wendys.com, the Wendy's mobile app, and in the restaurant upon request.
Which nearby places can I visit along with Wendy's at Eastlake Blvd?
Nearby places include Sonic Drive-In for more fast food options, Bahama Buck's for desserts, and Eastlake Animal Clinic for pet care services.
How can nearby businesses like AutoZone or Murphy USA assist me when visiting Wendy's?
You can conveniently handle auto needs at AutoZone or fuel up your vehicle at Murphy USA near Wendy's, making your visit more efficient.
Are there wellness or healthcare-related facilities near Wendy's at Eastlake Blvd?
Yes, nearby healthcare facilities include Cardiology Care Consultants, Eastlake Women's Healthcare, and LPDS Women's Resource Center to assist with medical needs before or after dining.