Wendy's

3.7
705 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
13008 Eastlake Blvd, El Paso, TX
79928, United States

Hours

Reviews

3.7
705 reviews
5 stars
340
4 stars
131
3 stars
69
2 stars
37
1 star
128

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with issues such as cold, stale, or undercooked items.

Service Issues

Many reviews highlighted poor service, including incorrect orders, rude staff, and long wait times.

Cleanliness

The restaurant's cleanliness was frequently mentioned, with some customers noting it was clean while others reported it was dirty.

Management Concerns

Several reviews criticized management for poor handling of staff and customer complaints, with reports of unprofessional behavior.

Customer Service

While some customers praised friendly staff, many others experienced rudeness and lack of acknowledgment.
  • KB
    Killer Bob
    Nov 11, 2025
    2.0
    Short changed me 1 whole chicken nugget. They need to hire people with better math skills.
  • MA
    Marlen Aguilar
    Nov 7, 2025
    1.0
    Aughhh!! Horrible costumer service i was waiting to take my order like 10m then i went into the window i told the lady who was taking the orders that i was waiting about 10m she ingore me , she didnt even smile or explian enything i was going to tell her to check the speaker she didnt even could hear me she kept reapiting what i was saing then when i proceed to the window she had a horrible attitude then thats when i told her i was waiting for you take my order she didnt care !! Plus evrything of her was just odd very rude lady if i knew her name i will post . She is over waight she could't even walk.
  • RD
    Rick Delgado
    Oct 26, 2025
    3.0
    Chilli and burgers 👍🏻👍🏻
  • MM
    Mayela Macias
    Sep 30, 2025
    5.0
    Great customer service friendly new management. Hot fresh meat and crispy chicken . Prices are changing but still affordable price. New Halloween toys are so cute for my daughter's
  • HE
    Heriberto Esquivel
    Sep 28, 2025
    5.0
    Un ambiente muy agradable todo el personal muy servicial, la comida siempre caliente. Y fresco

Frequently Asked Questions About Wendy's

Is 13008 Eastlake Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.