Tropical Smoothie Cafe

4.2
317 reviews

About

Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast RestaurantTropical Smoothie Cafe
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood. Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®. *At participating locations.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Tropical Smoothie Cafe
7722 Paseo Del Norte, El Paso, TX
79912, United States

Hours

Reviews

4.2
317 reviews
5 stars
214
4 stars
41
3 stars
10
2 stars
6
1 star
46

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, incorrect orders, and poor customer service experiences.

Food Quality

While many enjoyed the smoothies and food, there were complaints about incorrect items and poor quality in some orders.

Cleanliness

Several reviews mentioned cleanliness issues in the store, including dirty tables and unsanitary conditions.

Positive Experiences

Despite the negatives, many customers praised the taste of the smoothies and food, as well as friendly staff interactions.
  • LB
    lennie brooks
    Dec 29, 2025
    1.0
    Very disappointing experience. While I was trying to place my order, the employees were playing around on the intercom and laughing as if it was a joke, which made ordering frustrating and unprofessional. After I paid, I was told to pull forward and that my food would be brought out shortly even though there was no one behind me. I waited about 15 minutes before they finally brought the food out and the drink was missing. Once I got home, I realized there were no condiments included that should have come with the order and the food was not cut the way it normally is. Overall, the lack of professionalism, long wait time, and incorrect order made this a very poor experience. Definitely not what I expect from Tropical Smoothie.
  • KM
    Kandace Moye
    Dec 26, 2025
    5.0
    Great place great customer service I got help really really fast I end up getting the Caribbean jerk Chicken and the Bahama Mama smoothie their smoothies are really big I wasn't expecting that and it was worth the price I paid less than $20 so I'm happy but I didn't read the description of what was in The jerk Chicken I can't eat pineapples but that's on me I end up catching it beforehand but it was good regardless
  • EL
    Esteban Lucero
    Dec 2, 2025
    5.0
    Good healthy food for a good price .. can't complain . Will be visiting again
  • MW
    Motorsport (Motorsport World)
    Oct 26, 2025
    1.0
    Terrible wait time and then to get the food wrong? I get it’s kids on the job but management has to do better
  • IP
    Iris Violeta Porras
    Oct 23, 2025
    5.0
    Up to now the food is good and the smoothies are great. Very refreshing...

Frequently Asked Questions About Tropical Smoothie Cafe

Does Tropical Smoothie Cafe accept reservations?

No, Tropical Smoothie Cafe does not accept reservations.

What are the operating hours of Tropical Smoothie Cafe?

Tropical Smoothie Cafe is open Monday to Friday from 7:00 AM to 10:00 PM, Saturdays from 8:00 AM to 10:00 PM, and Sundays from 8:00 AM to 9:00 PM.