Tropical Smoothie Cafe

Reviews

• CC

  Cesar Casillas

  Feb 25, 2026
  5.0
  Andrew the GM is very welcoming, with such a great energy and vibe may God keep blessing his life abundantly!!
• NS

  Nikki S

  Jan 28, 2026
  5.0
  They are always on point with my orders and make sure it comes out perfectly even with my food allergy modifications. The best tropical smoothie in El Paso! They always do a perfect blend every time. Best of El Paso is the morning crew at Joe battle location! Faster than the Starbucks next door.
• JJ

  Joana

  Jan 21, 2026
  1.0
  There seems to be a management problem at this location considering how many times other customers have addressed the rude behavior from a few employees and nothing has been done about it. I ordered drive thru and the girl at the drive thru which I'm assuming her name is Erin (that is what was on the order ticket) did not talk while giving us our order. She did not confirm the order or the amount and just took our card, charged it and gave us our food and closed the window. I'm around the same age as this girl and I've never treated a customer this way working fast food. The food didn't help either as the smoothies were very bland and were not made well. While I understand fast food work really sucks, this is very unprofessional behavior and only makes the business look bad. Seeing as this isn't the first time this has been complained about, why hasn't anything been done about this? Are these really your hiring standards? Or is this an issue with the treatment employees are receiving at this location? This is an issue that needs to get escalated and hopefully I'll be able to get in contact with someone who can help.
• JS

  Jean Soto

  Dec 31, 2025
  3.0
  Went last night for a pickup thru the drive thru and whoever was working the window was EXTREMELY rude! You work in customer service little lady. Learn how to smile if you don’t like your job consider something new. We all have our hard days but there is no reason to be rude especially to people who did nothing to you. Smile respond when someone says thank you. Don’t just close the window on their face
• PD

  Paola Duran

  Nov 25, 2025
  1.0
  I’ve been here a couple of times and every single time I always get greeted by a girl in the drive thru who has very bad attitude issues. Personally, I don’t know her at all for her to be giving me attitude but it makes me feel bad every time.

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