Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast RestaurantTropical Smoothie Cafe
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood.
Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®.
*At participating locations.
Numerous reviews highlighted poor customer service, with staff displaying rude attitudes and a lack of professionalism.
Order Accuracy
Many customers reported issues with incorrect orders, including missing items and wrong ingredients.
Wait Times
Customers frequently mentioned long wait times for both drive-thru and in-store orders, often exceeding expectations.
Food Quality
Several reviews noted dissatisfaction with food quality, including complaints about freshness and taste.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members and enjoyed certain menu items, indicating potential for improvement.
JS
Jean Soto
Dec 31, 2025
3.0
Went last night for a pickup thru the drive thru and whoever was working the window was EXTREMELY rude! You work in customer service little lady. Learn how to smile if you don’t like your job consider something new. We all have our hard days but there is no reason to be rude especially to people who did nothing to you. Smile respond when someone says thank you. Don’t just close the window on their face
PD
Paola Duran
Nov 25, 2025
1.0
I’ve been here a couple of times and every single time I always get greeted by a girl in the drive thru who has very bad attitude issues. Personally, I don’t know her at all for her to be giving me attitude but it makes me feel bad every time.
LL
Leah Lopez
Nov 19, 2025
2.0
I went in to get my girlfriend a smoothie and a cup of water since we were walking home. I asked for a courtesy cup of water and they said they would still charge me for the water. The manager was listening on the side and said to just give me the cup of water. She did not even fill the cup to the top or add ice. She also seemed very annoyed when I had to grab my wallet from my girlfriend who was outside. She acted like she had better things to do than to do her job taking my order. I waited 10 mins for a smoothie when there was noone else insode the store and 1 car in the drive through and 3 or 4 employees there. I noticed the girls were to busy chit chatting and standing around than to make my drink. When I finally got the drink (mocha madness) it tasted very artificial. Not quite like chocolate or mocha. Nothing about it tasted like quality.
BM
Brittany Majewski
Nov 19, 2025
1.0
Too busy chatting with coworkers. Drink tasted like they didn't wash the machine before making my drink I got a mocha madness and it somehow had a banana after taste. It wasn't a smoothie it was mostly liquid. It was thick, but had like a pound of chocolate syrup. And I think that's where the thickness came from. I also added protein to it. And feel like it had none. Unless it just wasn't blended properly. This place sucks and will not be spending 8 dollars of my hard earned cash on a waste. Especially towards teens who don't know how to do their jobs.
AM
Alyssa Moody
Oct 23, 2025
5.0
Sunrise sunset 1000/10 and chicken quesadilla was so good and had an awsome cheese pull
Frequently Asked Questions About Tropical Smoothie Cafe
Does Tropical Smoothie Cafe accept reservations?
No, Tropical Smoothie Cafe does not accept reservations.
What are the operating hours for dine-in at Tropical Smoothie Cafe?
Tropical Smoothie Cafe is open for dine-in from 7:00 AM to 10:00 PM Monday through Friday, 8:00 AM to 10:00 PM on Saturday, and 8:00 AM to 8:00 PM on Sunday.
Is there a drive-through service available at Tropical Smoothie Cafe?
Yes, Tropical Smoothie Cafe offers drive-through service during its operating hours, generally from 7:00 AM to 10:00 PM on weekdays and 8:00 AM to 9:00 PM on Sunday.
What types of pickup and delivery options does Tropical Smoothie Cafe offer?
The cafe offers in-store pickup, curbside pickup, delivery, and same-day delivery services.
Where can I find the menu for Tropical Smoothie Cafe?
You can view the menu online at http://www.tropicalsmoothiecafe.com/menu/ or through their mobile app.
Can I order ahead using an app for Tropical Smoothie Cafe?
Yes, you can order ahead using the Tropical Smoothie app available on iOS and Android, or order online for pickup or delivery.
What payment options are accepted at Tropical Smoothie Cafe?
The cafe accepts American Express, Android Pay, Apple Pay, cash, contactless payment, Discover, Mastercard, and Visa.
What nearby dining options are available around Tropical Smoothie Cafe?
Nearby dining options include la Madeleine French Bakery & Cafe for French cuisine, McDonald's for fast food, Applebee's Grill + Bar for American dining, and Moe's Southwest Grill for Mexican food.
Are there nearby places where I can catch a movie or rent videos?
Yes, Redbox kiosks nearby offer video and video game rentals, which can be a fun activity before or after your visit to Tropical Smoothie Cafe.
Is Tropical Smoothie Cafe located near any healthcare facilities?
Yes, it's close to several healthcare facilities such as The Hospitals of Providence Emergency Room - Edgemere, Neighbors Emergency Center - Edgemere, and VibraLife El Paso, which can be convenient for visitors needing medical services.