Tropical Smoothie Cafe

3.8
454 reviews

About

Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast RestaurantTropical Smoothie Cafe
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood. Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®. *At participating locations.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Tropical Smoothie Cafe
3440 Joe Battle Blvd, El Paso, TX
79938, United States

Hours

Reviews

3.8
454 reviews
5 stars
259
4 stars
55
3 stars
20
2 stars
22
1 star
98

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff displaying rude attitudes and a lack of professionalism.

Order Accuracy

Many customers reported issues with incorrect orders, including missing items and wrong ingredients.

Wait Times

Customers frequently mentioned long wait times for both drive-thru and in-store orders, often exceeding expectations.

Food Quality

Several reviews noted dissatisfaction with food quality, including complaints about freshness and taste.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members and enjoyed certain menu items, indicating potential for improvement.
  • JS
    Jean Soto
    Dec 31, 2025
    3.0
    Went last night for a pickup thru the drive thru and whoever was working the window was EXTREMELY rude! You work in customer service little lady. Learn how to smile if you don’t like your job consider something new. We all have our hard days but there is no reason to be rude especially to people who did nothing to you. Smile respond when someone says thank you. Don’t just close the window on their face
  • PD
    Paola Duran
    Nov 25, 2025
    1.0
    I’ve been here a couple of times and every single time I always get greeted by a girl in the drive thru who has very bad attitude issues. Personally, I don’t know her at all for her to be giving me attitude but it makes me feel bad every time.
  • LL
    Leah Lopez
    Nov 19, 2025
    2.0
    I went in to get my girlfriend a smoothie and a cup of water since we were walking home. I asked for a courtesy cup of water and they said they would still charge me for the water. The manager was listening on the side and said to just give me the cup of water. She did not even fill the cup to the top or add ice. She also seemed very annoyed when I had to grab my wallet from my girlfriend who was outside. She acted like she had better things to do than to do her job taking my order. I waited 10 mins for a smoothie when there was noone else insode the store and 1 car in the drive through and 3 or 4 employees there. I noticed the girls were to busy chit chatting and standing around than to make my drink. When I finally got the drink (mocha madness) it tasted very artificial. Not quite like chocolate or mocha. Nothing about it tasted like quality.
  • BM
    Brittany Majewski
    Nov 19, 2025
    1.0
    Too busy chatting with coworkers. Drink tasted like they didn't wash the machine before making my drink I got a mocha madness and it somehow had a banana after taste. It wasn't a smoothie it was mostly liquid. It was thick, but had like a pound of chocolate syrup. And I think that's where the thickness came from. I also added protein to it. And feel like it had none. Unless it just wasn't blended properly. This place sucks and will not be spending 8 dollars of my hard earned cash on a waste. Especially towards teens who don't know how to do their jobs.
  • AM
    Alyssa Moody
    Oct 23, 2025
    5.0
    Sunrise sunset 1000/10 and chicken quesadilla was so good and had an awsome cheese pull

Frequently Asked Questions About Tropical Smoothie Cafe

Does Tropical Smoothie Cafe accept reservations?

No, Tropical Smoothie Cafe does not accept reservations.

What are the operating hours for dine-in at Tropical Smoothie Cafe?

Tropical Smoothie Cafe is open for dine-in from 7:00 AM to 10:00 PM Monday through Friday, 8:00 AM to 10:00 PM on Saturday, and 8:00 AM to 8:00 PM on Sunday.