Business Details
About
Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast Restaurant
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood.
Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®.
*At participating locations.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.8
451 reviews
5 stars
258
4 stars
55
3 stars
19
2 stars
22
1 star
97
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor customer service, including rude staff and lack of communication.
Food Quality
Several reviews mentioned issues with food quality, including incorrect orders, bad fruit, and food safety concerns.
Wait Times
Customers frequently complained about long wait times for orders, both in-store and at the drive-thru.
Smoothie Enjoyment
Despite the issues, many customers enjoyed the smoothies and found them delicious.
Management Issues
There were multiple mentions of inadequate management and training, leading to poor service experiences.
- LLLeah Lopez5 days ago2.0I went in to get my girlfriend a smoothie and a cup of water since we were walking home. I asked for a courtesy cup of water and they said they would still charge me for the water. The manager was listening on the side and said to just give me the cup of water. She did not even fill the cup to the top or add ice. She also seemed very annoyed when I had to grab my wallet from my girlfriend who was outside. She acted like she had better things to do than to do her job taking my order. I waited 10 mins for a smoothie when there was noone else insode the store and 1 car in the drive through and 3 or 4 employees there. I noticed the girls were to busy chit chatting and standing around than to make my drink. When I finally got the drink (mocha madness) it tasted very artificial. Not quite like chocolate or mocha. Nothing about it tasted like quality.
- BMBrittany Majewski5 days ago1.0Too busy chatting with coworkers. Drink tasted like they didn't wash the machine before making my drink I got a mocha madness and it somehow had a banana after taste. It wasn't a smoothie it was mostly liquid. It was thick, but had like a pound of chocolate syrup. And I think that's where the thickness came from. I also added protein to it. And feel like it had none. Unless it just wasn't blended properly. This place sucks and will not be spending 8 dollars of my hard earned cash on a waste. Especially towards teens who don't know how to do their jobs.
- AMAlyssa MoodyOct 23, 20255.0Sunrise sunset 1000/10 and chicken quesadilla was so good and had an awsome cheese pull
- BBBluebirdd056Sep 18, 20255.0Regular customer of this place, the one and only time I had a mistake in my food, the General Manager Andrew swooped in from his break to personally make me a replacement! Where every other place loves to ignore you until they're ready, I did not expect such kindness or understanding instead, thank you so much Andrew! :D
- KMkim mazAug 18, 20251.0we had just placed an order and the app said it would be ready in 10 minutes so we sat inside to get out of the heat. 10 minutes had passed so we figured it would be ready and were just about to go pick up our order when a worker came stomping to the table and very rudely asked what we were waiting around for and told us “next time just go up to the counter” as if we were stupid and couldn’t read the sign that said “pick up orders”. these employees need to learn customer service skills because apparently it’s illegal to sit in a restaurant that has seating.
Frequently Asked Questions About Tropical Smoothie Cafe
Does Tropical Smoothie Cafe accept reservations?
No, Tropical Smoothie Cafe does not accept reservations.
What are the operating hours for dine-in at Tropical Smoothie Cafe?
Tropical Smoothie Cafe is open for dine-in from 7:00 AM to 10:00 PM Monday through Friday, 8:00 AM to 10:00 PM on Saturday, and 8:00 AM to 8:00 PM on Sunday.
Is there a drive-through service available at Tropical Smoothie Cafe?
Yes, Tropical Smoothie Cafe offers drive-through service during its operating hours, generally from 7:00 AM to 10:00 PM on weekdays and 8:00 AM to 9:00 PM on Sunday.
What types of pickup and delivery options does Tropical Smoothie Cafe offer?
The cafe offers in-store pickup, curbside pickup, delivery, and same-day delivery services.
Where can I find the menu for Tropical Smoothie Cafe?
You can view the menu online at http://www.tropicalsmoothiecafe.com/menu/ or through their mobile app.
Can I order ahead using an app for Tropical Smoothie Cafe?
Yes, you can order ahead using the Tropical Smoothie app available on iOS and Android, or order online for pickup or delivery.
What payment options are accepted at Tropical Smoothie Cafe?
The cafe accepts American Express, Android Pay, Apple Pay, cash, contactless payment, Discover, Mastercard, and Visa.
What nearby dining options are available around Tropical Smoothie Cafe?
Nearby dining options include la Madeleine French Bakery & Cafe for French cuisine, McDonald's for fast food, Applebee's Grill + Bar for American dining, and Moe's Southwest Grill for Mexican food.
Are there nearby places where I can catch a movie or rent videos?
Yes, Redbox kiosks nearby offer video and video game rentals, which can be a fun activity before or after your visit to Tropical Smoothie Cafe.
Is Tropical Smoothie Cafe located near any healthcare facilities?
Yes, it's close to several healthcare facilities such as The Hospitals of Providence Emergency Room - Edgemere, Neighbors Emergency Center - Edgemere, and VibraLife El Paso, which can be convenient for visitors needing medical services.