Tropical Smoothie Cafe

4.3
436 reviews

About

Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast Restaurant
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood. Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®. *At participating locations.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Tropical Smoothie Cafe
5905 N. Mesa Street, El Paso, TX
79912, United States

Hours

Reviews

4.3
436 reviews
5 stars
290
4 stars
80
3 stars
20
2 stars
14
1 star
32

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, incorrect orders, and rude staff interactions.

Smoothie Quality

While many enjoyed the smoothies, there were complaints about inconsistent quality, including issues with blending and flavor.

Cleanliness and Environment

The establishment is generally noted for being clean and having a pleasant atmosphere, though some customers felt the staff's demeanor detracted from the experience.

Food Quality

Mixed reviews on food quality, with some praising the taste while others reported issues like old ingredients or incorrect orders.

Customer Loyalty

Despite recent issues, many customers expressed a willingness to return, indicating a strong brand loyalty based on past positive experiences.
  • BT
    Bonnie Teng
    Oct 4, 2025
    5.0
    My kids really like this place, but I’ve only had sips of their smoothies and they’ve been good. I didn’t have time to eat lunch so I decided to order a smoothie that they always get - the peanut paradise. Mine had tons of ice chunks in it so I couldn’t even sip the smoothie through the straw. This got super annoying bc I was starving and limited on time and just wanted to slurp it up and instead, I would try to sip and it nothing would come up the straw. It also didn’t have much flavor at all, which is not how it tasted when I sipped from my kids in the past. I think I they used too much ice? This was my first experience ordering something for myself so it was unfortunate that it didn’t hit, but I would try it again bc hopefully, this was just a random bad experience. UPDATE: I went back today to claim my free smoothie for joining the app and ordered the same peanut paradise and it was delicious and flavorful and without ice chunks!
  • QQ
    Quackers
    Sep 16, 2025
    1.0
    You got my whole order wrong I wanted 2 açaí bowels with mangos. You guys gave me 2 bowels one with mangos and one with berries and bananas. I’m allergic. I said 3 times to the cashier both with only mangos and she did put it on the receipt, yet I didn’t get the correct order.
  • IP
    Iris Violeta Porras
    Sep 16, 2025
    2.0
    I went on my birthday for the very first time in my life, got the mixed berry bowl because I love berries. Was a bit confused because so I got my bowl and I thought it would be MIXED BERRIES but the lady that was attending to me said they only have strawberries and blueberries 🫐. So in my mind I said, well I'll get a nice portion of MIXED BERRIES, which to me mixed berries are more than what I got. There is blueberries, strawberries, raspberries, blackberries, cranberries, acai berries... Etc.
  • MR
    marisol ruvalcaba
    Sep 4, 2025
    1.0
    The service is super slow! It takes 15 to 20 minutes for a smoothie the four times I've been in the morning this week, and they take a long time to get my order.
  • PP
    Pliocenex
    Aug 11, 2025
    1.0
    The cashier was extremely rude didn’t even call my name when my order was ready, just said “here” and left it on the counter. Even other customers noticed how bad the service was.

Frequently Asked Questions About Tropical Smoothie Cafe

Does Tropical Smoothie Cafe accept reservations?

No, Tropical Smoothie Cafe does not accept reservations.

What are the hours of operation for dine-in at Tropical Smoothie Cafe?

Tropical Smoothie Cafe is open for dine-in Monday through Friday from 7:00 AM to 10:00 PM, Saturday from 8:00 AM to 10:00 PM, and Sunday from 8:00 AM to 8:00 PM.