Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast Restaurant
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood.
Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®.
*At participating locations.
Numerous reviews highlighted poor customer service, including rude staff, lack of greetings, and unprofessional behavior.
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and food not prepared as requested.
Food Quality
While some customers enjoyed the smoothies and food, others noted inconsistencies in quality, such as watery smoothies and unsanitary conditions.
Management Issues
Several reviews pointed to a lack of effective management, with employees appearing unorganized and unmotivated.
Positive Experiences
Despite the negative feedback, some customers praised the smoothies and specific staff members for their friendliness and efficiency.
JG
Jose Gardea
Nov 8, 2025
5.0
Fast Service and Respectful Demeanor from Employees. Highly Revommended.
FL
Felipe Loza
Sep 19, 2025
1.0
My PB & Banana Flat bread was burned hard and my Smoothie was super water downed. Called to speak to Manager and they just Hung up. Do BETTER and BE BETTER.
DA
Divine Arispe
Sep 11, 2025
1.0
The workers here are extremely rude. First the cashier got upset cause I was paying cash and legit snatched the money from my hands and rolled her eyes. Then when I got my food the work then tossed it on the counter and when I said thank you he just turned around. Honestly need better training here. It like the employees are mad at the customers for them working there??
AS
annette soto
Sep 3, 2025
1.0
Terrible service always get my order wrong
ED
Evelyn Duran
Aug 23, 2025
2.0
Ordered online
2 peanut paradise substitute banana with coconut and peanut with almonds add protein.
They made it with banana took it back for a remake and the made it with peanut butter and forgot the whey. Did not take it back for a third time.
Frequently Asked Questions About Tropical Smoothie Cafe
Does Tropical Smoothie Cafe accept reservations?
No, Tropical Smoothie Cafe does not accept reservations.
What are the regular dining hours at Tropical Smoothie Cafe?
Tropical Smoothie Cafe is open for dine-in from 7:00 AM to 10:00 PM Monday through Friday, 8:00 AM to 10:00 PM on Saturday, and 8:00 AM to 9:00 PM on Sunday.
Can I order food for delivery from Tropical Smoothie Cafe?
Yes, delivery is available daily with hours from 7:00 AM to 10:00 PM Monday through Friday, 8:00 AM to 10:00 PM on Saturday, and 8:00 AM to 8:00 PM on Sunday.
What types of pickup service does Tropical Smoothie Cafe offer?
Tropical Smoothie Cafe offers in-store pickup, curbside pickup, and same-day delivery services for your convenience.
What meals are served at Tropical Smoothie Cafe?
They serve breakfast, brunch, lunch, dinner, and late-night meals.
What is the dress code at Tropical Smoothie Cafe?
The dress code is casual.
What are some popular nearby places I can visit before or after dining at Tropical Smoothie Cafe?
Nearby you can visit The Melting Pot for fondue, P.F. Chang's for Asian cuisine, or enjoy shopping at SEPHORA and Charlotte Russe.
Are there other smoothie or juice bars near Tropical Smoothie Cafe?
Yes, Dapper Doughnut and Nothing Bundt Cakes are nearby spots offering smoothies, coffee, and desserts to complement your visit.
How can nearby shopping and retail stores complement my visit to Tropical Smoothie Cafe?
You can shop nearby at places like west elm for home decor, Cavender's Boot City and Chico's Off The Rack for clothing, or stop by Jared Jewelers for jewelry after enjoying your meal.
What are the payment options available at Tropical Smoothie Cafe?
You can pay using American Express, Android Pay, Apple Pay, cash, contactless payment, Discover, MasterCard, or Visa.