Tropical Smoothie Cafe

4.3
630 reviews
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Business Details

8889 Gateway Boulevard West, El Paso, TX
79925, United States
(915) 259-0400
https://locations.tropicalsmoothiecafe.com/tx/el-paso/8889-gateway-boulevard-west
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About

Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast RestaurantTropical Smoothie Cafe
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood. Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®. *At participating locations.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Tropical Smoothie Cafe
8889 Gateway Boulevard West, El Paso, TX
79925, United States

Hours

Reviews

4.3
630 reviews
5 stars
423
4 stars
97
3 stars
29
2 stars
16
1 star
65

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor customer service, including rude staff, lack of acknowledgment, and unprofessional behavior.

Food Quality

Inconsistent food quality was noted, with complaints about incorrect orders, unsanitary conditions, and poorly prepared items.

Smoothie Quality

While some customers enjoyed the smoothies, others mentioned issues with consistency and flavor, indicating a lack of quality control.

Management Issues

Several reviews highlighted a lack of effective management, leading to disorganization and poor staff training.
  • BB
    Brenten Bussell
    3 days ago
    1.0
    Delivery driver informed me he was ignored when he entered, while waiting in line and while sitting down. I was informed the drink was ready before his arrival but no one helped him. I never received the smoothie. Disrespecting someone working for me is disrespectful towards me.
  • JG
    Jose Gardea
    Nov 8, 2025
    5.0
    Fast Service and Respectful Demeanor from Employees. Highly Revommended.
  • FL
    Felipe Loza
    Sep 19, 2025
    1.0
    My PB & Banana Flat bread was burned hard and my Smoothie was super water downed. Called to speak to Manager and they just Hung up. Do BETTER and BE BETTER.
  • DA
    Divine Arispe
    Sep 11, 2025
    1.0
    The workers here are extremely rude. First the cashier got upset cause I was paying cash and legit snatched the money from my hands and rolled her eyes. Then when I got my food the work then tossed it on the counter and when I said thank you he just turned around. Honestly need better training here. It like the employees are mad at the customers for them working there??
  • AS
    annette soto
    Sep 3, 2025
    1.0
    Terrible service always get my order wrong
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Frequently Asked Questions About Tropical Smoothie Cafe

Does Tropical Smoothie Cafe accept reservations?

No, Tropical Smoothie Cafe does not accept reservations.

What are the regular dining hours at Tropical Smoothie Cafe?

Tropical Smoothie Cafe is open for dine-in from 7:00 AM to 10:00 PM Monday through Friday, 8:00 AM to 10:00 PM on Saturday, and 8:00 AM to 9:00 PM on Sunday.