Taco Bell

4.0
686 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 3570 Zaragoza in El Paso. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
3570 Zaragoza, El Paso, TX
79938, United States

Hours

Reviews

4.0
686 reviews
5 stars
379
4 stars
115
3 stars
68
2 stars
38
1 star
86

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported slow service, order mistakes, and unhelpful staff, particularly during evening hours.

Food Quality

Numerous reviews mentioned inconsistent food quality, with complaints about stale items, incorrect orders, and poor preparation.

Cleanliness

Several customers noted cleanliness issues, including dirty tables and sticky floors, impacting their dining experience.

Customer Experience

While some praised friendly staff and good service, many expressed frustration with the use of self-service kiosks and lack of personal interaction.

Sauce Availability

Customers frequently complained about being stingy with sauces, leading to dissatisfaction with their orders.
  • DS
    didi stewart
    Nov 14, 2025
    5.0
    Chris is an amazing employee! Employees like him is what makes a dining experience enjoyable. He’s super nice and sweet especially to the doordashers, thank you Chris. Give him that raise!!
  • WA
    West Adams
    Nov 11, 2025
    1.0
    Absolutely garbage customer service, I waited in line to order for almost 10 minutes in full view of the kitchen making eye contact with multiple people working and Noone came to take my order. I finally had enough and walked out If I could give zero stars I would. Just wanted to say garbage customer service is a reflection of garbage leadership whoever is the manager should be ashamed of themselves I have half a mind to contact corporate
  • MG
    Michael Gueits
    Nov 11, 2025
    3.0
    I was there on November 11, around 11:30am. I ordered two 7 layer burritos and 2 cheese and bean burritos. All 4 burritos were cheese and bean with jalapeño sauce when I requested none. The customer service here has always been good to me but when I returned to get my order corrected, the lady with glasses acted like I was an inconvenience. I told her what happened and she just took the food, threw it in the trash and went to make my order. No apologies or anything. There's a man that works there with a nose ring, he always goes above and beyond with customer service. To go from that to what I experienced today is a big difference. You guys need more people like the man with the nose ring and less people like the lady with glasses.
  • CB
    Cesar Barragan
    Oct 25, 2025
    1.0
    Half hour and still waiting in my order. Not really fast food. And still got attitude for asking how much longer.v
  • MH
    Mariel Hernandez
    Oct 24, 2025
    1.0
    The worst service, even if you order online when you arrive, nobody helps you, nobody takes the time to ask you and the order ready in the rack and nobody gives it to you.

Frequently Asked Questions About Taco Bell

What are the drive-thru hours at Taco Bell located at 3570 Zaragoza in El Paso?

The drive-thru is open from 8:00 AM to 2:00 AM Sunday to Wednesday, 8:00 AM to 3:00 AM on Thursday, and 8:00 AM to 4:00 AM on Friday and Saturday.

What types of payment does Taco Bell at 3570 Zaragoza accept?

They accept American Express, Cash, Discover, Mastercard, and Visa.