Taco Bell

4.1
591 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 9620 Montana Ave in El Paso. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
9620 Montana Ave, El Paso, TX
79925, United States

Hours

Reviews

4.1
591 reviews
5 stars
334
4 stars
125
3 stars
60
2 stars
21
1 star
51

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported poor service, including long wait times, incorrect orders, and unhelpful staff.

Food Quality

Feedback on food quality was mixed, with some praising the taste while others complained about cold or poorly prepared items.

Ordering Experience

Customers expressed frustration with the automated ordering system, preferring human interaction instead.

Cleanliness

Some reviews highlighted cleanliness and a pleasant atmosphere, while others noted dirty conditions and a lack of utensils.
  • JK
    Jennifer-Ann Kopperl
    Dec 4, 2025
    5.0
    They always give me extra sauce in my bean burrito when I ask. Unlike the other locations. Love them
  • HM
    Heather Mariee Mcmurdy
    Oct 26, 2025
    1.0
    I will let the photo speak for itself.I was completely disgusted. Not only did I have to go back because they forgot my fries , but this is what I received.
  • MM
    margie meza
    Oct 16, 2025
    5.0
    I love the crunchie tacos thx
  • JQ
    josh quintero
    Sep 30, 2025
    1.0
    This location is terrible, they have up to 4 employees but they'd rather make you use the tablet to order than do it themselves even if you're paying cash. I waited 20+min for 2 burritos and I didn't even get them because i walked out. They may have knocked down the old Taco Bell to build a new one, but the service is soo terrible it should've stayed a Burrito Factory.
  • LM
    Lorena Martinez
    Sep 27, 2025
    5.0
    Empty lobby, dirty, no customer service what so ever. Need to ask for everything utensils,napkins,sauce. And for the manager to say sorry we dont have forks priceless. Have to eat my bowl with my fingers

Frequently Asked Questions About Taco Bell

What are the operating hours for Taco Bell at 9620 Montana Ave, El Paso?

Taco Bell at 9620 Montana Ave is open Monday to Thursday from 6:30 AM to 3:00 AM, Friday from 6:30 AM to 4:00 AM, Saturday from 7:00 AM to 4:00 AM, and Sunday from 7:00 AM to 3:00 AM.

Does the Taco Bell location have a drive-through service?

Yes, this Taco Bell location offers drive-through service with the same operating hours as the restaurant.