Taco Bell

4.1
585 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 9620 Montana Ave in El Paso. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
9620 Montana Ave, El Paso, TX
79925, United States

Hours

Reviews

4.1
585 reviews
5 stars
329
4 stars
124
3 stars
59
2 stars
21
1 star
52

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported long wait times, incorrect orders, and poor customer service, particularly with the automated ordering system.

Food Quality

Feedback on food quality was mixed, with some praising the taste while others complained about cold or poorly prepared items.

Cleanliness

Several reviews mentioned cleanliness issues in the dining area and restrooms, impacting the overall dining experience.

Staff Performance

While some staff members received praise for their friendliness and helpfulness, others were criticized for being indifferent or unprofessional.

Ordering Experience

Customers expressed frustration with the self-service kiosks and the lack of personal interaction when placing orders.
  • HM
    Heather Mariee Mcmurdy
    Oct 26, 2025
    1.0
    I will let the photo speak for itself.I was completely disgusted. Not only did I have to go back because they forgot my fries , but this is what I received.
  • MM
    margie meza
    Oct 16, 2025
    5.0
    I love the crunchie tacos thx
  • JQ
    josh quintero
    Sep 30, 2025
    1.0
    This location is terrible, they have up to 4 employees but they'd rather make you use the tablet to order than do it themselves even if you're paying cash. I waited 20+min for 2 burritos and I didn't even get them because i walked out. They may have knocked down the old Taco Bell to build a new one, but the service is soo terrible it should've stayed a Burrito Factory.
  • LM
    Lorena Martinez
    Sep 27, 2025
    5.0
    Empty lobby, dirty, no customer service what so ever. Need to ask for everything utensils,napkins,sauce. And for the manager to say sorry we dont have forks priceless. Have to eat my bowl with my fingers
  • TC
    The Pug Commander
    Sep 25, 2025
    2.0
    Stingy!!! I don’t know why they are so stingy with the meat portions. I ordered two chili cheese burritos and I was eating more tortilla than meat. The tacos here’s are always slim, these damn tacos are not cheap. So put some damn meat on them!!! STOP BEING SO STINGY THE PORTIONS.

Frequently Asked Questions About Taco Bell

What are the operating hours for Taco Bell at 9620 Montana Ave, El Paso?

Taco Bell at 9620 Montana Ave is open Monday to Thursday from 6:30 AM to 3:00 AM, Friday from 6:30 AM to 4:00 AM, Saturday from 7:00 AM to 4:00 AM, and Sunday from 7:00 AM to 3:00 AM.

Does the Taco Bell location have a drive-through service?

Yes, this Taco Bell location offers drive-through service with the same operating hours as the restaurant.