Business Details
About
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local El Paso Subway® Restaurant at 1830A Montana Ave brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughAvailable
Location
Hours
Reviews
4.0
387 reviews
5 stars
195
4 stars
92
3 stars
42
2 stars
14
1 star
44
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being rude, dismissive, and unprofessional, particularly in handling complaints and orders.
Cleanliness
While some customers praised the cleanliness of the restaurant, others reported dirty restrooms and unkempt dining areas.
Food Quality
Feedback on food quality was mixed; some customers enjoyed their sandwiches while others complained about incorrect orders and insufficient ingredients.
Staff Attitude
Several reviews noted that staff members displayed negative attitudes, which affected the overall customer experience.
Management Issues
Concerns were raised about management's handling of staff and customer interactions, with calls for better training and leadership.
- MMMarisol MoralesNov 22, 20255.0So Good and clean, delicious
- DGDaniela GallardoAug 26, 20251.0We recently ordered from Subway's website with delivery through DoorDash, but when we received our order, one of the items was missing. When we contacted the store to report the issue, the representative who answered the phone was extremely rude and argumentative, stating that she had prepared the order correctly and blaming DoorDash for the missing item. I was trying to explain to her that if I had made the order through DoorDash I would understand that it was them I needed to talk to, but since I made the order through their website, they should be able to take responsibility, even DoorDash redirected me to them. I asked to speak with a manager and provided my contact information, but unfortunately, no one called me back. The lack of customer service and poor communication was disappointing, especially considering the issue was with a simple sandwich. Hopefully, Subway will take steps to improve their customer service in the future
- OGOscar GaribayJul 22, 20252.0The place itself is very nice clean, well-maintained, and inviting, which I really appreciated. However, the customer service could use some improvement. During my visit, Jaqueline seemed impatient while preparing my sub, and asking for just a bit more of an ingredient appeared to bother her. The portion sizes also felt inconsistent. What stood out even more was how she responded to someone who came in asking about a job. Her immediate and dismissive “NO” came across as unprofessional and could easily be interpreted as discriminatory. I hope this feedback helps improve the customer experience
- EHEric HernandezOct 8, 20194.0It's ok to go to subway haha
- RPRoPeCa04 PerezJan 22, 20185.0Nice place, very good service
Frequently Asked Questions About Subway
Where is Subway located in El Paso?
Subway is located at 1830A Montana Ave, El Paso, TX 79902.
What are the operating hours of Subway at 1830A Montana Ave?
Subway is open daily from 9:00 AM to 10:00 PM.
Does Subway offer delivery and curbside pickup services?
Yes, Subway offers both curbside pickup and delivery services for your convenience.
What meal options does Subway serve at this location?
Subway serves breakfast, lunch, and dinner, featuring their famous Footlongs, 6” sandwiches, wraps, and salads.
Can I dine inside the Subway at 1830A Montana Ave?
Yes, this Subway location serves dine-in customers and also has a drive-through.
Does Subway provide catering services?
Yes, Subway offers catering services to help with any group or event needs.
How can I view the menu or place an order online from Subway El Paso?
You can view the menu and place an order online at https://subway.com/en-us/restaurant/7574-0/menu.
What other sandwich shops are located near Subway on Montana Ave?
Nearby sandwich shops include another Subway location and Nature’s Delight, which offers health food and smoothies along with sandwiches.
Are there any notable places for entertainment or dining near Subway at 1830A Montana Ave?
Yes, nearby you can visit Cuatro Ojos Bar and Montana Dancing for nightlife or Rafa’s Burritos for Mexican and American cuisine.
What local services and shops can I find around Subway on Montana Ave?
Nearby services include La Mexicana Woodworking Shop, Texas Rehab Help Center, and Meridian Medical Supply. For convenience, there is a Circle K gas station and Corner Store grocery nearby.