Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local El Paso Subway® Restaurant at 12290 Eastlake Blvd. brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Absolutely terrible service…. I’ve seen them go through so many staff changes in the past 4 years I’ve lived in horizon and they can never get their staffing right. I sat in the drive through lane for about 3 mins repeating “hello” into the speaker with no answer, I figured they were busy so I waited. 4 minutes passed, said “hello” again, no answer. Decided to drive up to the window to see if they were even open (its 4:45 pm on a Monday and yes - it’s happened before where they close at random times in the day). I can see through the window that there’s one employee leaning on the wall talking to another employee washing his hands. I wait again hoping one to notice me. I make eye contact with one, he walks away. Comes shortly after, opens the drive through window and doesn’t greet me, doesn’t apologize for keeping me waiting, doesn’t say anything! Just opens the window and looks down at his sticky note preparing to take my order. I say “I don’t think your speaker works, I waited there for a while with no answer” he looks up, ignores what I just said and in the lowest possible voice says “what can I get you”. At this point I’m just really upset and this whole interaction and quite frankly I also just hand my card over and stop making any type of contact with the guy. He comes back to give me my footling and just hands it, no “thank you” “come again” “enjoy”, nothing. Extremely disappointed with the service provided today.
This is not the first time we have left a review, my husband did one 4 years ago when we first moved to horizon talking about a rude interaction we had with a woman refusing to give extra veggies. Good no know nothing has changed and that subway could care less what type of employees they have.
SS
Sam Silvas
Sep 30, 2025
5.0
Always on point with freshness and overall quality
What are the operating hours of Subway at 12290 Eastlake Blvd., El Paso?
Subway at this location is open daily from 7:00 AM to 9:00 PM.
Does the Subway at Eastlake Blvd. offer catering services?
Yes, this Subway location offers catering services to meet your needs.
Can I order for in-store pickup at Subway on Eastlake Blvd.?
Yes, in-store pickup is available here for convenient ordering.
Is dine-in available at the Subway located at 12290 Eastlake Blvd.?
Yes, customers can enjoy dine-in service at this Subway restaurant.
Does the Subway have a drive-through service?
No, this Subway location does not have a drive-through service.
Where can I find the menu for the Subway at Eastlake Blvd.?
You can view the menu online at https://subway.com/en-us/restaurant/64435-0/menu/
What meals are served at the Subway on Eastlake Blvd.?
This Subway serves breakfast, lunch, and dinner.
Are there other dining options near Subway at 12290 Eastlake Blvd.?
Yes, nearby options include Howdy's Gas Station, J-Dogs, Papigochi food truck, Applebee's Grill + Bar, KFC, and Burger King, offering a variety of food choices for customers.
Where can I find a gas station near the Subway restaurant?
Nearby gas stations include Howdy's Gas Station, Speedway, and Circle K, making it convenient to fuel your vehicle before or after your meal.
Are there any nearby amenities or services close to Subway on Eastlake Blvd.?
Yes, you can find a Walgreens pharmacy, The Home Depot, Quick Quack Car Wash, and various ATMs nearby to help you with shopping, healthcare, and vehicle care during your visit.