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Subway

3.7
(268 reviews)

Business Details

5140 Fairbanks, El Paso, TX
79924, United States
(915) 755-8392
https://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local El Paso Subway® Restaurant at 5140 Fairbanks brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughAvailable

Location

Subway
5140 Fairbanks, El Paso, TX
79924, United States

Hours

Reviews

3.7
268 reviews
5 stars
136
4 stars
45
3 stars
15
2 stars
12
1 star
60

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, unhelpful staff, and poor management, leading to a frustrating experience.

Food Quality

There were numerous complaints about the freshness and preparation of food, including stale bread and incorrect orders.

Cleanliness Concerns

Several reviews mentioned unsanitary practices, including improper glove use and cleanliness issues in the restaurant.

Inconsistent Availability

Customers noted that the restaurant often ran out of menu items and had irregular hours, causing inconvenience.

Positive Experiences

Despite the negative feedback, some customers praised friendly staff and good service at certain times.
  • DS
    Dj Savage
    Feb 11, 2026
    5.0
    Juan and Alex were the best. Always a good attitude. Plz give them a raise 😁.
  • MG
    Moises Garcia
    Feb 5, 2026
    1.0
    Never order online they never have your stuff ready when you get there you're gonna have to wait until you get there and they'll start doing it
  • AO
    Andy Ochoa
    Jan 26, 2026
    1.0
    I waited 10 minutes in drive thru just to be told to pull forward and wait another 10 min. There was no one ordering inside. Horrible service. 6:35 pm 01/26
  • AV
    Adrian V
    Jan 10, 2026
    5.0
    Excellent customer service, great deals on food and always clean restaurant
  • AB
    Angie Bribiescas
    Nov 5, 2025
    1.0
    Used to love coming to this location, not no more. Ordered a meatball 6", meatballs were hard to eat seem to be from past days. Super small bread, didn't even had sauce. Hate to paid 16dlls for two super small 6" subs. That was ridiculous.

Frequently Asked Questions About Subway

Where is Subway located?

Subway is located at 5140 Fairbanks, Suite 1, El Paso, TX 79924, United States.

What are the operating hours of Subway at 5140 Fairbanks?

Subway is open daily from 8:30 AM to 9:30 PM.

Brand Certified Facts from Subway

Subway partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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