Subway

3.7
262 reviews
Get DirectionsCallWebsite

Business Details

5140 Fairbanks, El Paso, TX
79924, United States
(915) 755-8392
https://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local El Paso Subway® Restaurant at 5140 Fairbanks brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughAvailable

Location

Subway
5140 Fairbanks, El Paso, TX
79924, United States

Hours

Reviews

3.7
262 reviews
5 stars
133
4 stars
45
3 stars
15
2 stars
12
1 star
57

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with food quality, including stale bread, old vegetables, and incorrect orders.

Service Issues

Numerous reviews highlighted poor customer service, including rude staff, slow service, and lack of organization.

Cleanliness Concerns

Several customers expressed concerns about cleanliness and hygiene, with reports of cross-contamination and pest issues.

Inconsistent Availability

Customers frequently noted that the restaurant often runs out of menu items and has inconsistent hours.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their friendly service and the overall quality of their meals.
  • AB
    Angie Bribiescas
    Nov 5, 2025
    1.0
    Used to love coming to this location, not no more. Ordered a meatball 6", meatballs were hard to eat seem to be from past days. Super small bread, didn't even had sauce. Hate to paid 16dlls for two super small 6" subs. That was ridiculous.
  • RO
    Richard Orr (Richard O509)
    Oct 8, 2025
    4.0
    The food I order wasn't prepared accordingly.
  • SS
    Shirley Stack
    Sep 27, 2025
    5.0
    Restaurant is clean. The staff is always attentive to customers. Breads, meats, cheeses, and especially the vegetables are all fresh! Nice music too! And close to my home.
  • DD
    Dawn D
    Sep 16, 2025
    1.0
    Seems very strange that their app indicates that nothing you try to order is available so when you get into the store they only have one person on the line helping customers while the other employee is standing near the back on the phone and at no point comes to help the other worker. This store seems to never have employees that can do their jobs in a timely manner.
  • JN
    Jack Nagel
    Aug 24, 2025
    1.0
    This location has been very inconsistent. We have gone at times when they should be open and they are not. Went at 1015 for breakfast today and was told they stopped already.
Read more reviews on Google

Frequently Asked Questions About Subway

Where is Subway located?

Subway is located at 5140 Fairbanks, Suite 1, El Paso, TX 79924, United States.

What are the operating hours of Subway at 5140 Fairbanks?

Subway is open daily from 8:30 AM to 9:30 PM.