Business Details
About
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local El Paso Subway® Restaurant at 12370 Edgemere brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughAvailable
Location
Hours
Reviews
3.2
387 reviews
5 stars
147
4 stars
54
3 stars
34
2 stars
25
1 star
127
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a mix of friendly and rude service, with several customers reporting unprofessional behavior and long wait times.
Food Quality
Many customers expressed dissatisfaction with the freshness of ingredients, including stale bread and old vegetables.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders, including missing items and poorly made sandwiches.
Cleanliness
Several customers noted cleanliness issues within the store, including dirty tables and unsanitary conditions.
Speed of Service
Customers frequently complained about slow service, particularly in the drive-thru, with long wait times reported.
- DLDonna Laverty4 days ago3.0I ordered a two subs today and asked for Provolone cheese. Was told they were out but I pointed to the Provolone cheese and she told me they were saving it in case there were online orders. I was surprised that I was physically there and there was several slices of cheese but I couldn't get any in one of the subs.
- DHDawn V. HoodDec 5, 20251.0Ordered via UberEats. Sent stale wheat bread, old cheese and no tomatoes on a footlong veggie sub. Called to speak with the manager, had to leave a message because the manager wasn't in, but manager hasn't responded/called. Probably not going to call because she's the one who messed up my order! The male I spoke with let me know the manager was the one working when my order was made. Just horrible. NEVER again. Unless you can go in person to ensure freshness and correctness of your order, don't buy from this Subway location. Better off buying the ingredients from a grocery store and making it yourself. Don't waste your money here.
- FMFrank MolinaNov 13, 20251.0I paid $36 for two sandwiches with chips and drinks. I asked clearly my sandwich to be cut into 4. My sandwich was not small do cutting in half will only make the sandwich fall apart as it is being eaten. When I told the person who made the sandwich that it was not cut and after waiting for her to go the manager to tell me that they only cut in half. I asked for a refund because I have a sandwich that is going to fall apart and I never have been told at any Subway that they don't add two more cuts. I then get told that they are not going to refund me the money I spent because the sandwiches was made as ordered so there is not refund. I would not come back to this location ever again.
- BEBaruc EsquivelOct 23, 20255.0THIS IS THE BEST SUBWAY NIKI ALL WAYS MAKE THE PERFECT SANDWISH
- JLJohnathan LucasOct 23, 20255.0Niki makes the best sandwiches in the morning i guarantee it make your day
Frequently Asked Questions About Subway
Where is the Subway restaurant located?
The Subway restaurant is located at 12370 Edgemere, Suite 101, El Dorado Plaza Shopping Center, El Paso, TX 79938, United States.
What are the operating hours for the Subway at El Dorado Plaza Shopping Center?
The Subway is open Monday through Friday from 8:00 AM to 10:00 PM, and on Saturday and Sunday from 9:00 AM to 10:00 PM.
Does this Subway offer delivery and curbside pickup?
Yes, this Subway location provides both curbside pickup and delivery services for your convenience.
What meal options are available at this Subway location?
They serve breakfast, lunch, and dinner with a variety of sandwiches, wraps, salads, and cookies.
Can I order food online from this Subway restaurant?
Yes, you can place orders online or using the Subway app through their menu link at https://subway.com/en-us/restaurant/38735-0/menu/
Is there drive-through or dine-in service available at this Subway?
Yes, this Subway location offers both drive-through and dine-in services.
Does this Subway provide catering services?
Yes, catering services are available at this Subway restaurant to help with your event needs.
What nearby places can I visit before or after dining at Subway?
Nearby you can visit La Michoacana de El Paso for ice cream, Kaizen Sushi for Asian cuisine, and Bahama Buck's for desserts and fast food.
Are there any nearby services I can access along with visiting Subway?
Yes, nearby services include Metro by T-Mobile for mobile phones, Sally Olmos: Allstate Insurance for financial services, and Miracle Nail Spa for beauty treatments.
How can I find Subway if I'm using local transportation or visiting nearby points of interest?
Subway is located within El Dorado Plaza Shopping Center near popular spots like La Michoacana de El Paso and Metro by T-Mobile, making it convenient to visit in conjunction with these locations.