Business Details
About
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local El Paso Subway® Restaurant at 12370 Edgemere brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughAvailable
Location
Hours
Reviews
3.2
383 reviews
5 stars
145
4 stars
54
3 stars
33
2 stars
25
1 star
126
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees received praise for their friendliness and helpfulness, many customers reported rude behavior and a lack of attentiveness from staff.
Food Quality
Several reviews mentioned issues with food quality, including stale bread, old vegetables, and incorrect orders, leading to dissatisfaction among customers.
Cleanliness
Customers frequently noted cleanliness issues, with dirty tables and floors being a common complaint.
Wait Times
Long wait times were a significant concern, especially in the drive-thru, with many customers reporting waits of 20 minutes or more.
Staff Attitude
There were numerous complaints about staff attitudes, with some employees being described as unfriendly or dismissive, impacting the overall customer experience.
- FMFrank MolinaNov 13, 20251.0I paid $36 for two sandwiches with chips and drinks. I asked clearly my sandwich to be cut into 4. My sandwich was not small do cutting in half will only make the sandwich fall apart as it is being eaten. When I told the person who made the sandwich that it was not cut and after waiting for her to go the manager to tell me that they only cut in half. I asked for a refund because I have a sandwich that is going to fall apart and I never have been told at any Subway that they don't add two more cuts. I then get told that they are not going to refund me the money I spent because the sandwiches was made as ordered so there is not refund. I would not come back to this location ever again.
- BEBaruc EsquivelOct 23, 20255.0THIS IS THE BEST SUBWAY NIKI ALL WAYS MAKE THE PERFECT SANDWISH
- JLJohnathan LucasOct 23, 20255.0Niki makes the best sandwiches in the morning i guarantee it make your day
- EEEPTRotorsportAug 26, 20252.0My sandwich was fine, and i received it quickly, but the staff are very unfriendly.
- ECErik “James Diaz” CAug 24, 20251.0Sunday 08/24/25 @4:10pm It takes three stooges to make one sandwich. Place always has a weird vibe. Skip this place and go, I don’t care.
Frequently Asked Questions About Subway
Where is the Subway restaurant located?
The Subway restaurant is located at 12370 Edgemere, Suite 101, El Dorado Plaza Shopping Center, El Paso, TX 79938, United States.
What are the operating hours for the Subway at El Dorado Plaza Shopping Center?
The Subway is open Monday through Friday from 8:00 AM to 10:00 PM, and on Saturday and Sunday from 9:00 AM to 10:00 PM.
Does this Subway offer delivery and curbside pickup?
Yes, this Subway location provides both curbside pickup and delivery services for your convenience.
What meal options are available at this Subway location?
They serve breakfast, lunch, and dinner with a variety of sandwiches, wraps, salads, and cookies.
Can I order food online from this Subway restaurant?
Yes, you can place orders online or using the Subway app through their menu link at https://subway.com/en-us/restaurant/38735-0/menu/
Is there drive-through or dine-in service available at this Subway?
Yes, this Subway location offers both drive-through and dine-in services.
Does this Subway provide catering services?
Yes, catering services are available at this Subway restaurant to help with your event needs.
What nearby places can I visit before or after dining at Subway?
Nearby you can visit La Michoacana de El Paso for ice cream, Kaizen Sushi for Asian cuisine, and Bahama Buck's for desserts and fast food.
Are there any nearby services I can access along with visiting Subway?
Yes, nearby services include Metro by T-Mobile for mobile phones, Sally Olmos: Allstate Insurance for financial services, and Miracle Nail Spa for beauty treatments.
How can I find Subway if I'm using local transportation or visiting nearby points of interest?
Subway is located within El Dorado Plaza Shopping Center near popular spots like La Michoacana de El Paso and Metro by T-Mobile, making it convenient to visit in conjunction with these locations.