Brand Certified
Subway
3.2(391 reviews)
Certified by Subway • Mar 01, 2026
Business Details
12370 Edgemere, El Paso, TX
79938, United States
Certified by Subway • Mar 01, 2026
(915) 856-0333
Certified by Subway • Mar 01, 2026
https://www.subway.com
Certified by Subway • Mar 01, 2026
About
Certified by Subway • Mar 01, 2026
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local El Paso Subway® Restaurant at 12370 Edgemere brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughAvailable
Location
Certified by Subway • Mar 01, 2026
Hours
Certified by Subway • Mar 01, 2026
Reviews
3.2
391 reviews
5 stars
148
4 stars
54
3 stars
34
2 stars
26
1 star
129
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a mix of positive and negative experiences with staff, ranging from friendly and helpful to rude and unprofessional.
Order Accuracy
Numerous reviews highlight issues with incorrect orders, missing items, and poor handling of complaints.
Cleanliness
Several customers reported unsanitary conditions, including dirty tables and food prep areas, impacting their dining experience.
Service Speed
Many reviews mention long wait times, particularly in the drive-thru, with some customers waiting over 30 minutes.
Food Quality
Customers expressed dissatisfaction with the freshness of ingredients, including stale bread and old vegetables.
- PJPriscilla Jennings3 days ago1.0Lady working right now with red hair and piercings needs an attitude check. If you don’t like your job go do something else. Slapping all the meat and cheese on the sandwich for no reason and too lazy to get more ingredients!!!! The person behind us ordered pickles with the other employee and he happily went and got more for them after she told us they were out. We will never return to this store and such a shame because we live so close. Seriously you make sandwiches, it’s not that hard
- DSDerek Sanders3 days ago1.0Red hair, long nail lady making sandwiches must be confused. Maybe she’s new to having hands. Perhaps she could also read better if her lashes weren’t in her eyes. She’s worried about being dressed to impressed and we just want the food we pay for. I had a very simple order and somehow the person behind me still ended up paying and leaving before I got my sandwich. There’s 4 people behind the counter and my food still ended up in the wrong bag. Also easily the sloppiest sandwich ive ever had for someone who took their time to make it. they had a steady flow of customers but they weren’t swamped to I don’t understand the issue.
- JSJustin SouthernFeb 9, 20265.0I can’t express enough how I love this place they are so down to earth. The manager is amazing and super sweet! Handles every situation with care and passion. I will not go anywhere else to get a sub, this is my to go to place. Please if something is wrong. Just let them know don’t yell or go off. Especially if you order through the app. The app itself doesn’t not register sometimes to what you want. Please be kind and treat them with respect. Thank you so much for all you do! Especially management. Plus staff is learning and there kids.
- TSTy SchneiderFeb 6, 20262.0Kind of place that will load 50 freshly cooked loaves of bread into their keep oven in front of you and tell you they are out of Italian herbs and cheese.
- RARose AFeb 6, 20261.0This location always has very slow service through the drive thru. Then dont answer drive thru or leave us waiting forever. Not returning to this location. Terrible
Frequently Asked Questions About Subway
Where is the Subway restaurant located?
The Subway restaurant is located at 12370 Edgemere, Suite 101, El Dorado Plaza Shopping Center, El Paso, TX 79938, United States.
What are the operating hours for the Subway at El Dorado Plaza Shopping Center?
The Subway is open Monday through Friday from 8:00 AM to 10:00 PM, and on Saturday and Sunday from 9:00 AM to 10:00 PM.
Does this Subway offer delivery and curbside pickup?
Yes, this Subway location provides both curbside pickup and delivery services for your convenience.
What meal options are available at this Subway location?
They serve breakfast, lunch, and dinner with a variety of sandwiches, wraps, salads, and cookies.
Can I order food online from this Subway restaurant?
Yes, you can place orders online or using the Subway app through their menu link at https://subway.com/en-us/restaurant/38735-0/menu/
Is there drive-through or dine-in service available at this Subway?
Yes, this Subway location offers both drive-through and dine-in services.
Does this Subway provide catering services?
Yes, catering services are available at this Subway restaurant to help with your event needs.
What nearby places can I visit before or after dining at Subway?
Nearby you can visit La Michoacana de El Paso for ice cream, Kaizen Sushi for Asian cuisine, and Bahama Buck's for desserts and fast food.
Are there any nearby services I can access along with visiting Subway?
Yes, nearby services include Metro by T-Mobile for mobile phones, Sally Olmos: Allstate Insurance for financial services, and Miracle Nail Spa for beauty treatments.
How can I find Subway if I'm using local transportation or visiting nearby points of interest?
Subway is located within El Dorado Plaza Shopping Center near popular spots like La Michoacana de El Paso and Metro by T-Mobile, making it convenient to visit in conjunction with these locations.
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