Business Details
About
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local El Paso Subway® Restaurant at 9100 Viscount Boulevard brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughAvailable
Location
Hours
Reviews
3.4
237 reviews
5 stars
103
4 stars
36
3 stars
16
2 stars
11
1 star
71
What are people saying?
AI-generated from recent customer reviews
Customer Service
There are numerous complaints about rude and unhelpful staff, with some customers reporting negative interactions with both employees and management.
Order Accuracy
Many customers experienced issues with incorrect orders, missing items, and poorly made sandwiches, leading to frustration and dissatisfaction.
Cleanliness and Food Quality
Several reviews mention unsanitary conditions, such as employees not changing gloves and old or hard bread, impacting the overall dining experience.
Positive Experiences
Despite the negative feedback, some customers praised specific employees for their friendly service and noted that the food was good when prepared correctly.
Efficiency Issues
Customers frequently reported long wait times both in-store and at the drive-thru, indicating a lack of efficiency during busy periods.
- CRC “RRC” R RNov 16, 20254.0no hay personal bilingue
- DRDarian RamirezOct 18, 20251.0Los empleados me trataron muy muy porque no hablaban español había una de de color morena que fue demasiado grosera incluso me torció los ojos y me gritó no me quería atender
- DPDaniel PizarroOct 14, 20251.0I ordered through the app, so I couldn't watch the employees make my sandwich. They completely messed up my order! How do you mess up a meatball, pepperoni and cheese? Then my spicy Italian was overloaded with veggies, drowned in mustard ( I asked for lite mustard) and items I requested were missing! Im not going to this subway anymore.
- LZLisa ZavalaOct 1, 20255.0It's funny how Valerie starts off with that this has "ALWAYS" been the one of the worst...WHY KEEP GOING THEN????!!!???? This subway has always been up to high standards!!! The employees they have at the moment (including Miss Monika) have such great customer service and know their product. They have been beyond helpful too; from what I've seen with their customers. When I'm on this side of town this is my go Subway. Miss Monika is always happy and her smile is very welcoming. Shout out to this SUBWAY!!! YOU ALL ARE DOING SUCH A GREAT JOB!!!
- VBValerie BibyOct 1, 20251.0This has always been one of the worst subways I have been to. The people are always so rude and don’t know how to handle there mistakes. The lady that had made our sandwiches is named Monica, she was trying to make to sandwich with her own ingredients and wasn’t even listening to the ingredients I had asked for. When I corrected her she seemed upset. She then removed the first layer of the paper the use for the sandwiches and placed them on only the subway wrap. When I brought it up to what seemed like her manager her made it seem like this was something new that subways are doing now. I literally saw this Monica lady make the next person’s sandwich perfectly with no issues and even wrapped the sandwiches correctly with both papers that are supposed to be used. I will be contacting higher ups in regards to this, because they are proceeded to charge me incorrectly for my sons small sandwich
Frequently Asked Questions About Subway
Where is Subway located in El Paso?
Subway is located at 9100 Viscount Boulevard, Suite A, El Paso, TX 79925.
What are the Subway restaurant's hours of operation?
Subway is open daily from 9:00 AM to 10:00 PM, but it is closed on November 27 and December 25, 2025.
What types of meals does Subway serve?
Subway serves breakfast, lunch, and dinner.
Does Subway offer catering services?
Yes, Subway offers catering services for various needs.
Can I order delivery or curbside pickup from Subway?
Yes, Subway provides both curbside pickup and delivery service options.
Is there dine-in service available at Subway?
Yes, Subway serves dine-in customers as well as takeout and delivery.
Does Subway have a drive-through service?
Yes, this Subway location features a drive-through for customer convenience.
What nearby places can I visit before or after dining at Subway?
You can visit Shorty's Sports Bar and Grill, The Gem nutrition and smoothie bar, or Tropical Sno for desserts nearby.
Are there any fitness or recreational venues near Subway?
Yes, you can find Anytime Fitness gym and the Original Redskins Fan Club sports venue nearby for post-meal activities.
What medical facilities are near Subway for emergencies or urgent care?
CareNow Urgent Care and MedPost Urgent Care are located close by for any medical needs.