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Subway

4.0
(576 reviews)

Business Details

8101 North Loop, El Paso, TX
79907, United States
(915) 599-8838
https://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local El Paso Subway® Restaurant at 8101 North Loop brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughAvailable

Location

Subway
8101 North Loop, El Paso, TX
79907, United States

Hours

Reviews

4.0
576 reviews
5 stars
326
4 stars
107
3 stars
47
2 stars
22
1 star
74

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service, with some praising it as friendly and helpful, while others reported rudeness and unprofessional behavior from staff and management.

Order Accuracy

Numerous complaints about incorrect orders and lack of attention to customer requests, leading to dissatisfaction.

Cleanliness

Some customers noted that the store was clean and well-maintained, while others reported unsanitary conditions.

Food Quality

Feedback on food quality is varied; some enjoyed the freshness and taste, while others experienced issues with stale bread and poorly made sandwiches.

Management Issues

Several reviews highlighted problems with management, including unprofessional behavior and lack of effective training for employees.
  • AG
    Alejandra Garcia
    Feb 22, 2026
    1.0
    Stopped by at 7:07 pm at the drive thru on a Sunday. Saw zero costumers inside as I passed the front. No one answered to take my order. Pulled up to the front and saw three different costumers walk in. Went to the back again to order at the drive thru just to tell me the drive thru is closed. Location doesn’t close until 10pm
  • RA
    richard amaro
    Jan 12, 2026
    1.0
    I stopped by this morning to get their meatball Monday and to begin they just had wheat bread! I also asked for pickles and black olives on the side and got pickles on the side and black olives in the sandwich!! Then I get to the window and the young lady has an attitude! If you don’t like your job go elsewhere!! Never again will I be going to this place even though it’s in my neighborhood! ✌️
  • JP
    jr prieto
    Dec 18, 2025
    5.0
    Great customer service 👍
  • SD
    Susana Diaz
    Dec 7, 2025
    5.0
    I thought we were talking about Hancock. This time I experience was wonderful. The people that were in there with were great, happy and listened. I placed my order and it came out to my exact specifications. And apologize for the wait.
  • CA
    Cristina Aldama
    Oct 24, 2025
    5.0
    Just left the location !! And I must say that the service was wonderful! Everything was nice and clean ! And I showed up 1 hr before closing usually you don't get good service at that time, but I have to admit that this is by far one of my favorite locations.

Brand Certified Facts from Subway

This information is certified by Subway and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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