Subway

3.0
402 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local El Paso Subway® Restaurant at 11355 McCombs, Parcel B brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughAvailable

Location

Subway
11355 McCombs, Parcel B, El Paso, TX
79924, United States

Hours

Reviews

3.0
402 reviews
5 stars
132
4 stars
61
3 stars
37
2 stars
25
1 star
147

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers frequently reported stale bread, missing ingredients, and overall poor food quality.

Customer Service

Numerous reviews highlighted rude and unhelpful staff, with many customers expressing dissatisfaction with the service.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including dirty tables and poor food handling practices.

Inconsistent Availability

Many reviews mentioned that the location often runs out of key ingredients and has malfunctioning equipment, such as the ice machine and toaster.

Long Wait Times

Customers frequently experienced long wait times, both in-store and at the drive-thru, often due to understaffing.
  • EE
    Ervin Esparza
    3 days ago
    1.0
    Super Bad service... everytime we go they're rude.. It seems that everything is broken.. Fountain drinks? Ice machine don't work. Cookies? Oven doesn't work either.. Pizza? They don't serve pizza in this location..
  • RR
    RaySernaPPL
    Oct 25, 2025
    2.0
    Stopped in tonight to get a sandwich, I should have looked at the reviews before stopping (lesson learned) bread was old and stale, toaster is busted and apparently its been broken for a LONG time. I got a drink too and when I went to fill my cup with ice machine was out, then they fill it from behind the counter and the girl who was very nice and courteous sees the ice land in my cup and dumps it out then proceeded to tell me dont get the ice. Really made me un easy. Anyhow I will not be back.
  • MA
    Maria Avila
    Oct 19, 2025
    1.0
    Just bought a sandwich bread hard like a brick
  • LA
    Leticia Alaniz
    Oct 9, 2025
    1.0
    I went through the drive thru there was a sign saying it was out of order ,so I drove up to the window and waited for about 5 minutes. At that time the employee that was there turned and was giving me sign languages . I didn’t know was she was trying to tell me ,after a few minutes she came to the window and said you have to come inside. We went inside and as soon as we did she left to the back after a few minutes another employee came help us and charged us but was eager to to to the back as well . I asked him can we get our cup . He then asked do you want ice? At the point I ask for his managers name . Not because of him but for the first employee that was rude. She came and it was the rude employee she said she was the manger and that she could not give me the name of the higher up .she said she walked away because she had a call and she had to answer. She was very rude and told Me she did not need to give me her name . She had the worse attitude and I told her that’s no way to treat your customers. I’m sorry but that lady needs to be fired or retrained
  • CC
    Cla
    Sep 11, 2025
    2.0
    Toaster broke still it's been 4-5 months. Bread was not as good as I'm used to in Subway. Employees are set up for failure.

Frequently Asked Questions About Subway

Where is the Subway restaurant in El Paso located?

The Subway restaurant is located at 11355 McCombs, Parcel B, Gateway North, El Paso, TX 79924, USA.

What are the operating hours of the Subway at 11355 McCombs, Parcel B?

This Subway location is open daily from 9:00 AM to 10:00 PM.