Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local El Paso Subway® Restaurant at 8660 Montana brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Numerous reviews highlighted poor customer service, with reports of rude staff and unwelcoming attitudes.
Food Quality
Several customers noted issues with food freshness, particularly with vegetables and bread, while others praised the sandwiches and cookies.
Cleanliness
Mixed feedback on cleanliness; some customers appreciated the clean environment, while others reported unsanitary conditions.
Order Accuracy
Many customers experienced issues with incorrect orders, especially with online and mobile app orders.
Staffing Issues
Frequent mentions of understaffing leading to long wait times and poor service efficiency.
BM
Briana Mills
4 days ago
5.0
Food was excellent and Isaiah was a great help!
CM
Crystal Matson
Sep 19, 2025
2.0
No a long wait time but since the veggies are available to be seen you can see all the veggies on display are being soaked in water, soggy, moldy and not in fresh condition. The employee started my sandwich and when I got to the adding of veggies I went with green peppers and banana peppers as for everything looked old and moldy. It give the impression if the company and workers can so easily display the veggies out like that what bad and unhygienic the customer cant see.
TS
Tammy Stearns
Sep 7, 2025
5.0
The bread was nice and soft, and they actually cut it in threes for me. Sandwich I had was steak with pepper jack cheese, and Fixin. That’s why I always come back. Peace.
SE
Salvador Estrada
Aug 22, 2025
4.0
El pan no estaba fresco, ya van dos veces.
PP
Pearl
Jul 24, 2025
1.0
It was 6 minutes before opening time but the door was open so my son and I went in. Like in a horror movie the manager was sitting against the farthest corner of the place. He told us 'We're not open yet' with a totally cold unwelcoming face. My son said, ' But the door is open.' The mgr gave us a chilling stare. I had to tell my son to be careful because food service people have a way of getting back at complaing customers. We walked around for those 6 minutes and then came back. He was still on his phone in the farthest corner of the place. And then it got worse. Vianney, an employee, was waiting for us with a frightening look as if we were disturbing her alone time. I ordered first because I thought I could soften her attitude and she'd be nicer to my son. I said, 'toasted', no acknowledgement of my choice. Although she did it seethingly. No, her attitude wasn't one of a person feeling bad. It was of a person who hated being there, hated her job and hated that you were a customer. My son ordered the same thing next. As if walking on eggshells, we proceeded to pay and get out of her awful ways and manners. I requested a tray and she protested without even looking at me, 'We're don't have any trays!' 'What is her problem?' I thought to myself. Finally I go to fill my and my son's cup with a drink. As I moved away to take a seat, I noticed that one of the cups was leaking a lot. I go the counter and call out to this Vianney, 'Excuse me'. No answer. The mgr came to help and gave another cup. With a sour taste in our mouths we ate. The only reason we ate here was because it is next to my car dealership where my car was being serviced. AVOID THIS SUBWAY if you can. It'd be a horrible experience, one you'll surely regret.