Subway

4.2
221 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local El Paso Subway® Restaurant at 5505 Montana Ave. brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
5505 Montana Ave., El Paso, TX
79903, United States

Hours

Reviews

4.2
221 reviews
5 stars
128
4 stars
54
3 stars
15
2 stars
4
1 star
20

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some found staff friendly and professional, while others reported rudeness and lack of engagement.

Food Quality

Food quality is generally praised, with many customers enjoying the freshness and taste of the sandwiches, though there are complaints about stale bread and incorrect orders.

Cleanliness

The restaurant is often noted for being clean and well-organized, although there are instances of dirty tables and poor hygiene at the drink station.

Efficiency

Service speed is highlighted positively, with some locations noted for their quick and efficient handling of orders, despite occasional staffing shortages.
  • JC
    Jonathan Cecilio
    Jan 4, 2026
    4.0
    Sandwich was fresh and tasty and made to my liking. However, customer service might be improved with a friendly greetimg and smile. When I arrived I wasn't greeted or asked for what I'd like. The young man just kind of blankly looked at me, expecting me to provide my order. Then, after paying for my meal the young lady just provided my food without a thank you or have a nice evening. Normally this wouldn't bother me but in a world where people expect friendly service, this is just the wrong attitude. The sandwich again was good. But Subway either needs to improve customer service training or pay their workers more as employee morale seems to be low 🤔
  • MD
    Martin Dominguez
    Oct 1, 2025
    5.0
    Thr staff here was friendly and professional. The customer service was outstanding.
  • JB
    Jocelyn Banuelos
    Aug 18, 2025
    2.0
    Doesn’t matter the time of day, staff always has an attitude. Had to ask for sweet onion teriyaki sauce on my sweet onion teriyaki chicken sandwich bc the worker wouldn’t speak.
  • CP
    Candelario Palomo
    May 26, 2022
    5.0
    buenas especiales

Frequently Asked Questions About Subway

What are the operating hours of the Subway restaurant at 5505 Montana Ave., El Paso?

The Subway at 5505 Montana Ave., El Paso is open every day from 9:00 AM to 10:00 PM.

Does this Subway location offer delivery and curbside pickup services?

Yes, this Subway offers both curbside pickup and delivery services for your convenience.