Subway

3.6
310 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local El Paso Subway® Restaurant at 3117 Saul Kleinfeld Drive brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughAvailable

Location

Subway
3117 Saul Kleinfeld Drive, El Paso, TX
79936, United States

Hours

Reviews

3.6
310 reviews
5 stars
146
4 stars
52
3 stars
33
2 stars
9
1 star
70

What are people saying?

AI-generated from recent customer reviews

Customer Service

While some customers praised the friendly and helpful staff, others reported rude service and poor management, leading to a mixed perception of customer service quality.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders and missing items, particularly with online orders, indicating a need for improvement in order accuracy.

Wait Times

Many customers expressed frustration with long wait times both in-store and at the drive-thru, often citing delays of 15-40 minutes.

Food Quality

Feedback on food quality was inconsistent, with some customers enjoying their meals while others reported poorly made sandwiches and unsatisfactory ingredients.

Cleanliness

Several reviews mentioned cleanliness issues, particularly with food preparation areas and overall hygiene standards.
  • DJ
    DAVID Jackson
    5 days ago
    5.0
    Had a cold cut combo and subway combo. Great sandwichs. Love them.
  • KT
    Karina Torres
    Oct 24, 2025
    5.0
    Love subway!! I always receive great service here , very kind and communicative! Nothing like the location down the street on Yarbrough!
  • MG
    Marcus Graham
    Oct 9, 2025
    1.0
    I ordered a roasted turkey footlong. The usual- all veggies, except jalapeño and no pepperonicinis or whatever they're called! The thing is- I got barely a slice or two of turkey, no black olives, no cucumber, no spinach. Also, the bread was not toasted as requested through the app! This was more of a mustard, lettuce and tomato sandwich! I couldn't even taste ANY cheese! THIS IS BY FAR THE SORRIEST SANDWICH IVE EVER EVER HAD IN MY 52 YEARS OF EXISTENCE!!! And to think that these sorry sandwiches only keep creeping up in price! Subway, you've lost your touch and all respect from me! Toodles!
  • AG
    Aneesa Gutierrez
    Aug 1, 2025
    5.0
    Shout out to Rick very kind funny and nice has great customer service!!! 👍🏼
  • PO
    Pagode do Negrão Oficial
    Jul 25, 2025
    5.0
    Exelente

Frequently Asked Questions About Subway

Where is Subway located in El Paso?

Subway is located at 3117 Saul Kleinfeld Drive, Suite 101, El Paso, TX 79936, within the Saul Kleinfeld Market Place.

What are the operating hours of Subway at Saul Kleinfeld Market Place?

Subway is open every day from 9:00 AM to 10:00 PM.