Business Details
About
Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in El Paso, TX. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 5328 Doniphan Drive for the ultimate SONIC experience!
Location
Hours
Reviews
3.9
748 reviews
5 stars
351
4 stars
170
3 stars
100
2 stars
44
1 star
83
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported slow service, with many experiencing long wait times for their orders.
Customer Service
Feedback highlighted a mix of positive and negative customer service experiences, with some staff being friendly while others were described as rude or dismissive.
Order Accuracy
Several reviews mentioned issues with incorrect orders, including missing items and wrong food being served.
Food Quality
While some customers enjoyed the food, others reported receiving cold or poorly prepared items, leading to disappointment.
- SGStefanie GalvanNov 18, 20255.0Kevin was on point and amazing!!!
- SBSierra BravoNov 11, 20254.0It's your standard everyday sonic.
- JVJanel VOct 18, 20251.0Hard fries, slushy was so frozen, I had to wait an hour for it to unfreeze to drink it. Sad place!
- CGCharleen GutierrezOct 15, 20251.0I’m honestly so disappointed and hurt by my experience at Sonic today. I haven’t eaten in three days because of a really heavy depression, and the first thing I actually craved and got the energy to go out for was Sonic. But when I got there, the staff were incredibly rude and dismissive. They claimed they didn’t have what I wanted, gave me something completely different instead, and even that wasn’t made right. It might sound small to some people, but when you’re already struggling just to get through the day, something like this hits harder than it should. I left feeling worse than when I came, and I wish they’d shown even a bit of care or kindness. I just wanted one decent meal and a little comfort — and instead, I got treated like I didn’t matter.
- PMPriscilla MoralezOct 1, 20251.0The worst location ever they took 30 min to get our moble order out . Upon going to the drive threw the female ask if she can give us a free drink since for what we had been waiting . But to top it off I was charge an ocean water and never gave it to me . Don’t go to this location