Here’s the short story: this Sonic location sucks, their service sucks, the customer service sucks, their food is stale and sucks. Everything sucks.
My family has eaten here on at least more than 7 occasions. Every single time, I do not exaggerate, they either mess up the order or completely forget to include an item. Once they forgot my chicken bites, we called and the manager was not very helpful at all nor receptive. Also, my chicken is always stale and dry, even hard sometimes and barely warm.
Additionally, some of my family members have allergies, so we ask for no cheese on their burgers, yet half the time they put cheese anyways. Once, we complained that you all had put cheese on the burgers and asked for new ones. We were given new ones only for them to ALSO have cheese. Further more, I asked for extra Oreo in my Sonic blizzard, in which I was charged 0.80 cents, only to get the normal amount of Oreos I normally would.