Brand Certified
Sonic Drive-In
3.9(2156 reviews)
Certified by Sonic Drive-In • Feb 22, 2026
Business Details
4800 Hondo Pass Drive, El Paso, TX
79904, United States
Certified by Sonic Drive-In • Feb 22, 2026
(915) 755-5500
Certified by Sonic Drive-In • Feb 22, 2026
http://www.sonicdrivein.com/locations/us/tx/el-paso/4800-hondo-pass-drive/store-1999
Certified by Sonic Drive-In • Feb 22, 2026
About
Certified by Sonic Drive-In • Feb 22, 2026
Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in El Paso, TX. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 4800 Hondo Pass Drive for the ultimate SONIC experience!
Location
Certified by Sonic Drive-In • Feb 22, 2026
Hours
Certified by Sonic Drive-In • Feb 22, 2026
Reviews
3.9
2,156 reviews
5 stars
1,046
4 stars
492
3 stars
237
2 stars
110
1 star
271
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported long wait times, poor service, and incorrect orders, leading to frustration.
Food Quality
While some customers enjoyed the food, many complained about cold items, incorrect orders, and poor preparation.
Staff Behavior
Several reviews highlighted rude or unprofessional staff interactions, particularly from management.
Mobile Ordering Problems
Many customers experienced significant delays and issues with mobile orders, often waiting longer than expected.
- MMMariaEsther MataFeb 13, 20264.0Dad s favorite green chili burger
- MHmau hernandezFeb 11, 20261.0Always out of key ingredients their app never specifies. 30 minute waits for simple orders, for mediocre service.
- DADenise AlvidrezFeb 11, 20261.0I’ve given this location multiple chances, but unfortunately the service has been consistently disappointing. Even when placing a mobile order ahead of time, I end up waiting over 20 minutes. On top of that, my order is often incorrect. I understand places get busy, but this has happened repeatedly. I hope management can address these issues because it’s frustrating as a customer.
- JHJuan HernandezFeb 9, 20261.0This is literally the worse location! They take forever even for the smallest order the employees were just chitchatting while the line were getting long…
- RSRhianna SotoFeb 3, 20261.0Waited 40 minutes for 3 ice creams at the curb side ordering, asked about my order and worker stated it was placed as a drive thru order and it would’ve been out shortly. Waited another 10 minutes and ended up leaving. 30+ minutes for ice cream is crazy.
Brand Certified Facts from Sonic Drive-In
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Certified February 22, 2026Yext Knowledge Graph
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