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For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in El Paso, TX. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 1865 N Zaragosa Road for the ultimate SONIC experience!
Customers frequently reported poor service, including long wait times, rude staff, and incorrect orders.
Food Quality
Many reviews mentioned issues with food quality, such as cold items, incomplete orders, and unsatisfactory taste.
Positive Staff Interactions
Some customers highlighted positive experiences with specific staff members who provided excellent service.
Inconsistent Experience
While some customers had good experiences, many noted a decline in service and food quality over time.
MS
M S
Feb 16, 2026
2.0
I was the only one at the drive in, no customers inside, only 1 employee who kindly and immediately took my order but then waited at the window for 5 minutes and she never showed..Just for a large coke..
JC
Jonathan Campos
Feb 4, 2026
5.0
Excellent service from our waiter Anahi ! 💯
HL
Hector Loredo
Jan 5, 2026
1.0
Son bien lentos... pedimos la orden en la app y llevamos más de 10 minutos esperando después de la hora acordada en la app
HH
Heart
Jan 3, 2026
1.0
Typical fast food. Better off cooking a real meal at home for the price.
CM
Coffee Mate
Dec 27, 2025
1.0
Disappointed to say this place was a let down. Ordered through uber an m&m blast and brownie blast and all I got was plain vanilla ice cream. They force you to order larger sizes, so we couldn’t get the smalls we wanted, and now we’re sitting here with two medium cups of vanilla ice cream, and to make matters worse, they weren’t even filled to the top.