Business Details
About
Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in El Paso, TX. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 1336 N. Zaragosa Road for the ultimate SONIC experience!
Location
Hours
Reviews
4.0
1,260 reviews
5 stars
631
4 stars
290
3 stars
162
2 stars
47
1 star
130
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers reported inconsistent food quality, with issues such as cold burgers, burnt items, and hair found in food.
Service Speed
Many reviews highlighted slow service, with long wait times reported even when the restaurant was not busy.
Customer Service
Mixed feedback on customer service; while some staff were praised for being friendly, others were described as rude or dismissive.
App Experience
Several customers expressed frustration with the app ordering system, citing issues with functionality and order accuracy.
- JCJennifer G ContrerasNov 25, 20255.0Good food
- RRRaylOct 12, 20251.0Hair in food is nasty; burnt chili, burger was cold. It gives a bad name to other Sonics that actually serve good food. The place was empty, so it must be the supervisor running the place.
- JBJuana BrisenoOct 11, 20255.0Thank you for your fantastic sales.
- JLJuliet LSep 1, 20251.0Service isn’t what it used to be. They are really slow and if u look in their just playing around or the people who give you your food are rude. I remember there used to be a sweet little girl, her name was Vanessa. She was always smiling and had the brightest attitude whenever I went. Always tipped her, now the people are rude and grumpy i’ve only seen about two other nice girls. Morning shift is especially the worst!!! They are becoming very lazy.
- KAKarina AjoAug 9, 20251.0Son muy lentos