Brand Certified
Sonic Drive-In
3.8(1306 reviews)
Certified by Sonic Drive-In • Feb 22, 2026
Business Details
5930 Cromo Drive, El Paso, TX
79912, United States
Certified by Sonic Drive-In • Feb 22, 2026
(915) 585-6942
Certified by Sonic Drive-In • Feb 22, 2026
http://www.sonicdrivein.com/locations/us/tx/el-paso/5930-cromo-drive/store-4658
Certified by Sonic Drive-In • Feb 22, 2026
About
Certified by Sonic Drive-In • Feb 22, 2026
Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in El Paso, TX. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 5930 Cromo Drive for the ultimate SONIC experience!
Location
Certified by Sonic Drive-In • Feb 22, 2026
Hours
Certified by Sonic Drive-In • Feb 22, 2026
Reviews
3.8
1,306 reviews
5 stars
591
4 stars
295
3 stars
151
2 stars
65
1 star
204
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported long wait times, poor service, and incorrect orders, indicating a consistent problem with staff efficiency and attentiveness.
Food Quality
While some customers enjoyed specific menu items, many others complained about cold food, incorrect orders, and overall dissatisfaction with the food quality.
Employee Attitude
Several reviews highlighted rude or disengaged employees, contributing to a negative customer experience.
Operational Problems
Customers frequently noted that the ordering stalls were not functioning properly and that the location often claimed to be 24/7 but was not actually open.
- CJCharlie Jones4 days ago5.0I love the app. Easy to order fast service.
- GRGabriel RodriguezFeb 18, 20265.0Great slushies and ice cream, the worker Jacob Atilano, in specific, was also very friendly and made our slushies with pace and care! 10/10 service and food, would recommend!
- SWSunCity WeensFeb 15, 20261.0Waited 40 mins for a slushie, ended up going and asking twice and when I went the last time it was just sitting there and the team members were just talking standing around :/
- ACAlejandro ChavezFeb 4, 20261.0February 4th 2026 7:20pm if you worked on this date and this time, I’m glad you’re just in charge of making sub par fries and mediocre ice cream.
- DHDaniel HolcombJan 17, 20261.0I went here twice recently. Both times, I pulled into a stall and pressed the red button. And waited. And waited. And waited some more. Finally, someone answers and mutters, “Would you please go through the drive thru?” The first time, fine. I did. And I ordered. And waited. And waited. And waited some more. To have them completely screw up the order. And I mean completely. Not even close to what I ordered. But I like Sonic. So I give them one more try the next day. Same thing. Pull into a stall. Push the button. “Would you please go through the drive thru?” Second time? No. I won’t. I left. I’m not getting suckered twice. Whomever the franchise owner is needs to know their employees are destroying the brand. Lazy, useless, and incompetent.
Brand Certified Facts from Sonic Drive-In
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Certified February 22, 2026Yext Knowledge Graph
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