Business Details
About
Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in El Paso, TX. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 5930 Cromo Drive for the ultimate SONIC experience!
Location
Hours
Reviews
3.8
1,301 reviews
5 stars
588
4 stars
294
3 stars
150
2 stars
66
1 star
203
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported long wait times, poor service, and unresponsive staff, particularly during late hours.
Food Quality
While some customers enjoyed specific menu items, many complained about incorrect orders, cold food, and overall poor food quality.
Employee Attitude
Several reviews highlighted rude or disengaged employees, contributing to a negative customer experience.
Operational Problems
Customers frequently mentioned issues with the ordering system, including stalls not working and the restaurant not operating as advertised.
- MGManuel GuadianDec 31, 20255.0Ordered a specific meal and they messed it up. I got home and I realized it was wrong. I went back to the store and the manager for this shift name. Onyx helped me to make it right that’s all I wanted. Thank you sir 🙏
- MPMelissa PorrasDec 22, 20251.0There’s always something pathetic at this location. Last time I come here. The last time I got the worse attitude from the girl at the drive thru window because I had 2 online orders and I decided to go thru the drive thru for the second order and she said I had opted for pick up and to let it be the last time. Made a big deal on top of screwing up my order. Recently (today) I had gotten a slush and added cherries. There was no cherries. I moved it around to make sure. So I went and told them. A very nice guy gave me 5 cherries and the manager literally came to my window to tell me not to expect that again. That it was only one cherry. When I had paid for extra. Last time.
- MVManuel VillanuevaDec 16, 20253.0Solo compramos una nieve que por cierto estaba muy bien
- JDJorge DuarteDec 15, 20251.0Place says 24/7 but when I go to the night shift the system is always down, saw the dude eating ice cream and watching videos on his laptop. Must be nice.
- TOTyler OsorioDec 1, 20251.0Tell you the system is down when they don’t want to work