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For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in El Paso, TX. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 989 North Resler Road for the ultimate SONIC experience!
Numerous customers reported rude or unprofessional behavior from staff, leading to a negative experience.
Order Accuracy
Many reviews highlighted issues with incorrect orders and missing items, causing frustration among customers.
Wait Times
Customers frequently complained about long wait times for orders, both in-store and for mobile orders.
Food Quality
Several reviews mentioned food being poorly prepared, such as burnt items and incorrect temperatures.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members and enjoyed certain menu items, indicating that experiences can vary.
AO
Andrea Ontiveros
Jan 23, 2026
1.0
if i could give this place zero stars i would. the employees here are so rude. there were 2 lady’s me and my husband interacted with that were rude for no reason. we were picking up a doordash and pulled up to the window. we were yelled at for coming to the window? we were so nice and they were so rude straight off the bat. there was a car behind us that kept honking cause she wasn’t being helped by the employees. so i’m not sure if they thought it was us honking? but there was still no reason for them to be rude the way they were.
JS
Jacob Salgado
Jan 10, 2026
5.0
James is an awesome manager. This sonic is the best
S2
Spartan 223
Dec 15, 2025
5.0
Buen lugar, recomendadisimo con buen sabor, rapidez y gran servicio al cliente
RP
Ro Pa
Nov 8, 2025
1.0
Was on this side of town. Stopped before heading home. Total was $21.21. paid with$50.21. Was given $28 dollars back. Stole a dollar from us. No point in hiting the button to call them, they took forever just to get the order. Onions rings were burnt and hard too. Never coming back to this location staying on East side.
SW
Shane Wells
Oct 26, 2025
1.0
Medium blast is nearly the same size as a small. Fries are stale and burnt.
I should have read the reviews before coming here. Lesson learned, will never return to this location.