Business Details
About
Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in El Paso, TX. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 12400 Edgemere Boulevard for the ultimate SONIC experience!
Location
Hours
Reviews
3.8
1,470 reviews
5 stars
699
4 stars
327
3 stars
170
2 stars
56
1 star
218
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported long wait times and poor service, with many experiencing incorrect orders and rude staff.
Order Accuracy
Many reviews highlighted frequent mistakes with orders, including missing items and incorrect food.
Food Quality
While some customers enjoyed the food, others complained about cold or poorly prepared items.
Customer Experience
Several customers expressed frustration with the overall experience, citing lack of responsiveness and poor management.
- JWJesse WareJan 3, 20261.0This place is trash. High employees getting order wrong. Called and spoke to a manager on duty and he sounded incompetent and high as well. They are very rude. The food i did get was nasty and old. Would not recommend at all. Sonic has definitely lost their touch and customer service.
- JDJordan dDec 19, 20251.0Waited over 30 minutes for 2 drinks
- BMBeth MangongoDec 3, 20251.0I ordered from the app and went to go pick up the food. I waited about 15 minutes to get the food. I realized we were missing a burger. I moved to a different booth so I could press the light and tell them. We waited another 30 minutes, till I asked for a manager and finally my child got his burger. That is my last visit to this location.
- AMA Kings MomDec 3, 20251.0Terrible service! Rude staff!
- MMMichaelNov 29, 20251.0I ordered my food in stall 17 and after 20 minutes nobody came with my food; so they 100% forgot or gave my order away to someone else. I decided to just leave after they came out with food asking me if I was an uber eats driver delivering for whomever. This Sonic owes me $10 I'll never see.