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For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in El Paso, TX. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 13004 Eastlake Boulevard for the ultimate SONIC experience!
Numerous customers reported slow service, rude staff, and incorrect orders, leading to a frustrating experience.
Food Quality
Many reviews highlighted inconsistent food quality, with complaints about stale, cold, or poorly prepared items.
Positive Staff Interactions
Some customers praised specific employees for their excellent service, indicating that there are positive experiences amidst the negative feedback.
Order Accuracy
Frequent complaints about missing items or incorrect orders suggest a need for better attention to detail in order fulfillment.
AC
Adrian carrillo
Jan 12, 2026
2.0
bro where the rest of it at
RC
Rodolfo Castro
Jan 7, 2026
1.0
Kid with the curly hair and piercings with his hat on so low he needs to look up to see you, fire him. He clearly doesn't like to work there. He was laughing as I ordered and of course they got my order wrong again. He pushed me to write this review so not a good look for your company. Smaller Kid that is always on top of his stuff super friendly, please promote him. He makes me come back. Food is alright, customer service could be a lot better.
JS
Julio Suriano
Dec 25, 2025
3.0
They’re inconsistent, for example you order the ultimate meat breakfast burrito and it’s missing the sausage. Compare that $6 price point to Taco Cabana’s Monster Breakfast burrito that’s $4… just saying that’s the last time I pick convenience.
IP
Isaiah Pina
Dec 23, 2025
1.0
Bought a 5 sonic blasts…. 4 Reese’s, 1 Oreo…. My boi there was no crumble or cookies in the blast super bad barely any crumble…. Like a sprinkle on top on each sonic blast and all on that as well all the employees are laughing and joking around in the back no gloves or anything like come on that’s while not worth it!!! Dairy Queen is always better no matter how many times I go to sonic Dairy Queen always do me right
AE
Adri Escobar
Dec 17, 2025
5.0
Food was great it took a bit long but was worth it 👌 perfect for a lil date talking im the car or sitting at the outside tables enjoying the air 😀