Service Quality
Numerous customers reported poor service, including long wait times, rude staff, and incorrect orders.
Food Quality
While some customers enjoyed the food, many complained about cold or poorly prepared items, including stale buns and incorrect orders.
Drive-Thru Issues
Many reviews highlighted problems with the drive-thru, including unresponsive staff and long wait times.
Management Concerns
Several customers expressed dissatisfaction with management, citing a lack of oversight and poor customer service training.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members and enjoyed the food and drinks.