Business Details
About
Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in El Paso, TX. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 14510 Pebble Hills Boulevard for the ultimate SONIC experience!
Location
Hours
Reviews
3.6
424 reviews
5 stars
190
4 stars
85
3 stars
34
2 stars
19
1 star
96
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported long wait times and poor service, with many experiencing incorrect orders and unresponsive staff.
Food Quality
Mixed reviews on food quality, with some customers enjoying their meals while others reported cold, poorly prepared, or incorrect items.
Customer Service
Several reviews highlighted rude or unhelpful staff, with a lack of proper customer service training noted as a recurring issue.
Management Concerns
Customers expressed dissatisfaction with management, citing a lack of oversight and poor handling of service issues.
- HMHector Molina5 days ago1.0pebble hills location Terrible service, more than 30 minutes waiting for a cold burger, and the slushie thawed and watery
- APAnalisa PosadaJan 4, 20265.0Great service and perfect sundaes!
- MSMichael SmithJan 1, 20261.0Never have any of the blast ingredients I ask for. Every time the drive thru is slow and service is horrible. This location needs to be closed
- EYErnesto YoshimotoDec 22, 20252.0They chose to give me some burned fries than to cook a new batch and give the client a good experience, what do I spect from a bottom of the rank fast food 😭
- ACalejandrina chavarriaDec 11, 20251.0I went to stall #14 they never answered. Then I went on the drive through and she asked me twice if I wanted cheese on my burger. When I get the burger, there's no cheese. Then gives me fries in all my orders when I had asked for tater tots. No marinara for my mozzarella sticks. No ranch for my jalapeno poppers. No fork for my chili cheese fries.