Pizza Hut

4.2
147 reviews
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Business Details

13647 East Lake Blvd, El Paso, TX
79928, United States
(915) 338-0055
https://locations.pizzahut.com/tx/el-paso/13647-east-lake-blvd
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About

Pizza RestaurantFast Food RestaurantChicken Wings RestaurantTake Out RestaurantRestaurantRestaurant Delivery Service
Find your nearby Pizza Hut® at 13647 East Lake Blvd in El Paso, TX. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.

Details

  • Curbside pickupNot available

Location

Pizza Hut
13647 East Lake Blvd, El Paso, TX
79928, United States

Hours

Reviews

4.2
147 reviews
5 stars
109
4 stars
6
3 stars
5
2 stars
2
1 star
25

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and attentive service from staff, particularly highlighting employees like Sarah, Aaron, and Crystal.

Food Quality

The pizza was frequently described as delicious, hot, and flavorful, with many customers expressing satisfaction with their meals.

Delivery Issues

Several reviews noted significant delays and problems with delivery, including incorrect orders and poor communication.

Cleanliness

The restaurant was generally reported as clean, with some customers appreciating the well-maintained dining area.

Management

Customers recognized the positive impact of management, particularly Sarah, on their dining experience, noting her attentiveness and leadership.
  • TM
    Teressa Machuca
    Nov 15, 2025
    5.0
    Had to call to change my order to delivery. I was very afraid it was going to be an issue. It was super simple and they didn’t give me a big stink. Just appreciate good service.
  • JA
    Jack Atwood
    Nov 6, 2025
    1.0
    We placed an order via the Pizza Hut app. After over an hour of waiting, we checked the status of the order only to find out that the order was marked “delivered” over 40 minutes ago! We called this location as this is where our delivery was coming from and were told that we could get a refund for our order. We’ve still not received a refund, nor have we received a follow up from the manager as promised. I called my bank and disputed the charge today since I could not get any of their “customer service” representatives to assist me (they just directed me to call back to this location who have been no help). I gave you guys plenty of time to make this right, now you can deal with my bank. Also, we used to place an order nearly every week from this location and have been a let down. Three strikes and you’re out. We will never spend another penny at this Pizza Hut or ANY other Pizza Hut for that matter. Everyone out pizzas the HUT! Good riddance! Clearly you train your delivery drivers to mark orders as delivered well before the actual delivery in order to keep the big bosses happy with your adherence - they need to look into this as I can’t be the only one who has complained.
  • SM
    Sam Madrid
    Oct 16, 2025
    1.0
    Ordered a pizza online took them forever to serve and was ignored when I walked in no greeting nothing crap service if you can’t make a pizza stay home
  • TT
    Troy
    Oct 15, 2025
    5.0
    I have been here a couple of times and the workers are always very friendly, and pizza is always delicious and ready fast.
  • ZE
    Zaida Estrada
    Sep 21, 2025
    1.0
    We order delivery.. an hr later and still no food, called the establishment and said it was on the way and the delivery driver had a few orders with him and that it usually takes that long!! Ok, no problem we waited another 45 min so I went to check outside, they left my order on a table without knocking the door, it looks like someone had already had a piece of the pizza because it was missing 2 pieces and one was bitten half way!!! Not to mention everything was cold!! I called them back right away about 4 times and no one picked up the phone!! 1st & last time ordering from here!!
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Frequently Asked Questions About Pizza Hut

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