Business Details
About
Pizza RestaurantFast Food RestaurantChicken Wings RestaurantTake Out RestaurantRestaurantRestaurant Delivery ServicePizza Hut
Find your nearby Pizza Hut® at 13647 East Lake Blvd in El Paso, TX. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.
Details
- Curbside pickupNot available
Location
Hours
Reviews
4.2
147 reviews
5 stars
109
4 stars
6
3 stars
5
2 stars2
1 star
25
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and attentive service from staff, particularly highlighting employees like Sarah, Aaron, and Crystal for their exceptional service.
Food Quality
The pizza was frequently described as delicious, hot, and flavorful, with several customers expressing satisfaction with their meals.
Delivery Issues
Numerous reviews reported significant delays and issues with delivery, including orders marked as delivered without arrival and poor communication from staff.
Inconsistency
While some customers had great experiences, others reported repeated problems with service and order accuracy, leading to frustration and a loss of loyalty.
Atmosphere
The dining environment received positive remarks for being welcoming and clean, although some suggested improvements could enhance the overall experience.
- TMTeressa MachucaNov 15, 20255.0Had to call to change my order to delivery. I was very afraid it was going to be an issue. It was super simple and they didn’t give me a big stink. Just appreciate good service.
- JAJack AtwoodNov 6, 20251.0We placed an order via the Pizza Hut app. After over an hour of waiting, we checked the status of the order only to find out that the order was marked “delivered” over 40 minutes ago! We called this location as this is where our delivery was coming from and were told that we could get a refund for our order. We’ve still not received a refund, nor have we received a follow up from the manager as promised. I called my bank and disputed the charge today since I could not get any of their “customer service” representatives to assist me (they just directed me to call back to this location who have been no help). I gave you guys plenty of time to make this right, now you can deal with my bank. Also, we used to place an order nearly every week from this location and have been a let down. Three strikes and you’re out. We will never spend another penny at this Pizza Hut or ANY other Pizza Hut for that matter. Everyone out pizzas the HUT! Good riddance! Clearly you train your delivery drivers to mark orders as delivered well before the actual delivery in order to keep the big bosses happy with your adherence - they need to look into this as I can’t be the only one who has complained.
- SMSam MadridOct 16, 20251.0Ordered a pizza online took them forever to serve and was ignored when I walked in no greeting nothing crap service if you can’t make a pizza stay home
- TTTroyOct 15, 20255.0I have been here a couple of times and the workers are always very friendly, and pizza is always delicious and ready fast.
- ZEZaida EstradaSep 21, 20251.0We order delivery.. an hr later and still no food, called the establishment and said it was on the way and the delivery driver had a few orders with him and that it usually takes that long!! Ok, no problem we waited another 45 min so I went to check outside, they left my order on a table without knocking the door, it looks like someone had already had a piece of the pizza because it was missing 2 pieces and one was bitten half way!!! Not to mention everything was cold!! I called them back right away about 4 times and no one picked up the phone!! 1st & last time ordering from here!!
Frequently Asked Questions About Pizza Hut
Where is this Pizza Hut location situated?
It is located at 13647 East Lake Blvd, Ste B207, El Paso, TX 79928.
What are the opening hours for dine-in service at this Pizza Hut?
Dine-in is available Monday to Thursday and Sunday from 10:30 AM to 11:30 PM, and Friday to Saturday from 10:30 AM to 12:30 AM.
Can I order delivery from this Pizza Hut, and what are the delivery hours?
Yes, delivery is available Monday to Thursday and Sunday from 10:00 AM to midnight, and Friday to Saturday from 10:00 AM to 1:00 AM.
Does this Pizza Hut offer pickup or carryout options?
Yes, Pizza Hut offers in-store pickup, carryout, and curbside delivery options.
How can I place an order for delivery or pickup?
You can order online at PizzaHut.com, use the Pizza Hut mobile app, or visit the location for carryout or curbside pickup.
What type of food does Pizza Hut serve at this location?
They serve pizza classics like Meat Lovers® and Original Stuffed Crust®, as well as signature wings, pastas, and desserts.
Are there any nearby places where I can get a bubble tea or coffee after my Pizza Hut meal?
Yes, Teapioca Lounge is nearby and offers bubble tea, smoothies, and coffee.
If I need a haircut before my Pizza Hut visit, where can I go nearby?
There are barbers nearby including The Barber and Tune Up the Manly Salon.
What fitness options are available near this Pizza Hut location?
Nearby fitness options include Club Pilates for Pilates classes and 9Round for boxing and fitness training.
Where can I find other dining options close to this Pizza Hut?
Close dining options include Los Abuelos Kitchen, LA Terraza Mexican Bistro, The Sushi Plugg, and Boozy Tacos and Tap - Eastlake.