Pizza Hut

3.6
326 reviews

About

Pizza RestaurantFast Food RestaurantChicken Wings RestaurantTake Out RestaurantRestaurantRestaurant Delivery ServicePizza Hut
Find your nearby Pizza Hut® at 4860 Woodrow Bean Transmountain in El Paso, TX. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Pizza Hut
4860 Woodrow Bean Transmountain, El Paso, TX
79924, United States

Hours

Reviews

3.6
326 reviews
5 stars
178
4 stars
27
3 stars
17
2 stars
19
1 star
85

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, incorrect orders, and poor customer service experiences, particularly with staff being rude or unhelpful.

Food Quality

Many reviews highlighted inconsistent food quality, with complaints about undercooked pizzas, missing toppings, and overall dissatisfaction with the taste.

Positive Experiences

Despite the negative feedback, some customers praised the friendly service and enjoyed their meals, indicating that experiences can vary significantly.

Delivery Problems

Several customers faced issues with delivery, including late arrivals, incorrect addresses, and cold food upon arrival.
  • EG
    Eric G
    Dec 31, 2025
    1.0
    Ordered delivery, simple enough to order online. Somehow when the food got delivered it was someone's else's food. We ordered pizzas, wings and pasta. We got the pies but the wings were wrong and no pasta. Tried calling the store, but off course that was pointless since they never picked up. Hopefully this is not the usual way the new pizza hut does business. Oh as far as taste, none of the kids liked the pizza and the wrong wings were spicy hot they couldn't eat them. Thanks Ayvaz for the awesome New Year's Eve.
  • FH
    Francisco Hahn
    Dec 22, 2025
    5.0
    Friendly place!
  • CW
    Cody Waltman
    Dec 16, 2025
    1.0
    Took over an hour to get our pizza. The 2 letter Pepsi was open and flat, pizza tasted like cardboard. Never ordering from them again. What happened to Pizza Hut? They used to be good? Now they can’t even get a Pepsi right.
  • BG
    Briana Gomez
    Dec 11, 2025
    1.0
    I ordered pizza for delivery, I placed around 6:47 pm and didn’t get it so I called at 7:43 and was placed on hold for 7 minutes! I hung up to speak to another pizza and finally got my order at 7:53 pm! A whole hour later after I had ordered! Then we check the pizza and I had ordered a medium pan pizza and a regular pizza and just got 2 burn regular pizzas! Never had this issue, I called them only for them wanting remake my order in 15 minutes but I wanted my refund cuz their boss “the one who does refund isn’t their” and to call the next day. So I’m going to stop by to show him the bad experience I had and return him these pizzas! I literally had to waste more money from somewhere else because my family was hung and I feel sick.
  • SW
    Shyniece Williams
    Dec 6, 2025
    1.0
    I ordered a pizza from this Pizza Hut and had a really disappointing experience. My pizza came out dry and definitely didn’t have the extra cheese I paid for. I called the store and spoke with an employee named Skylar to get it resolved. Instead of listening to the full issue, he focused only on the cheese part and kept telling me my order “didn’t show extra cheese,” even though that wasn’t the only problem. He became rude and frustrated with me instead of trying to help. Rather than offering any real customer service, he just pushed the issue back onto Uber and didn’t take responsibility for the quality of the food that came from their kitchen. Very unprofessional and not the kind of service I expect from Pizza Hut. I won’t be ordering from this location again.

Frequently Asked Questions About Pizza Hut

Where is this Pizza Hut location in El Paso, TX?

This Pizza Hut is located at 4860 Woodrow Bean Transmountain, El Paso, TX 79924.

What are the operating hours for delivery and takeout at this Pizza Hut?

Delivery and takeout are available daily from 10:00 AM to midnight, with Friday and Saturday extended hours until 1:00 AM.