Business Details
About
Pizza Restaurant
At Papa Johns Pizza in El Paso, TX, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best El Paso pizza for any occasion. Call us for pizza delivery in El Paso or stop by 11360 Montwood Drive for carryout to order the best pizza in El Paso, along with breadsticks, wings, and more!
Details
- DeliveryAvailable
Location
Hours
Reviews
3.7
188 reviews
5 stars
95
4 stars
28
3 stars
18
2 stars
8
1 star
39
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Multiple customers reported receiving incorrect orders, including wrong pizzas and missing items.
Customer Service
Numerous reviews highlighted poor customer service, with complaints about rude staff and unhelpful management.
Food Quality
Several customers noted issues with food quality, including undercooked pizzas, lack of toppings, and overall dissatisfaction with taste.
Delivery Issues
Customers experienced long wait times for delivery, with some receiving cold pizzas or having orders left unattended.
Positive Experiences
Despite the negative feedback, some customers praised the deliciousness of the pizza and the friendliness of certain staff members.
- 4M4TP Network MusicNov 14, 20255.0Great
- ALAnthony LopezOct 18, 20251.0I ordered 2 new York style pepperoni pizzas for pick up. I was made two cheese instead. When I told the worker that its the wrong pizza he didnt want to give me the ones I ordered. He said to call Uber eats since I ordered through them. I lost $27 and need to contact Uber eats. Horrible service. Won't ever come back
- ISIgnacio SierraOct 17, 20255.0Cream De La Cream
- MMMpSep 27, 20255.0Pizza always taste fresh and delicious.
- IMIsyss MarronSep 16, 20251.0Since living out here I’ve ordered from this location twice and both times have been a nightmare. The first time I placed an online order and asked for extra cheese. My pizza came with no cheese and they would send out a replacement my husband had to drive to get a replacement pizza. Tonight I placed an online order and asked for my order to be hand delivered to me. I noticed it’s been about 10 minutes after the estimated arrival time for my pizza so I go check outside if I can see the delivery driver coming except I’m greeted with my cold pizza sitting on my porch. Annoyed I bring it into the house and check my phone to see if I missed something alerting me of its arrival, I didn’t. After checking my phone I open the boxes to notice everything is covered in ants because it sat on my porch for who knows how long. My pizza sat on the porch so long that it was cold and covered in ants. I called and the store is replacing but I still have to wait an extra 30-40 minutes for delivery. I placed my order around 6:30 pm it’s almost 8. This is unacceptable and unbelievable. After receiving my replacement that took forever to arrive they failed to bring my complete order. I ordered 2 pizzas and bread sticks. I did not receive my bread sticks. This was the worst experience I’ve ever had. I’m 8 months pregnant and was craving papa John’s only to wait over 2 hours for my food and not even get my cheese bread sticks. I’ll never order from here again.
Frequently Asked Questions About Papa Johns Pizza
What are the delivery hours for Papa Johns Pizza in El Paso?
Papa Johns Pizza delivers from 10:00 AM to midnight Monday through Thursday and Sunday, and from 10:00 AM to 1:00 AM on Friday and Saturday.
Can I order takeout from Papa Johns Pizza, and what are the hours?
Yes, Papa Johns Pizza offers takeout. Takeout hours are 10:00 AM to 11:00 PM Monday through Thursday and Sunday, and 10:00 AM to midnight on Friday and Saturday.
What types of food does Papa Johns Pizza offer?
They offer pizza, wings, desserts, breadsticks, cheesesticks, and beverages.
Is contactless delivery available at this Papa Johns location?
Yes, Papa Johns Pizza offers no-contact delivery for your safety and convenience.
Where is Papa Johns Pizza located in El Paso?
Papa Johns Pizza is located at 11360 Montwood Drive, Suite F, El Paso, TX 79936, United States.
How can I order Papa Johns Pizza online?
You can order online via their website or mobile apps using these links: https://www.papajohns.com/order/viewStoreMenu for delivery and carryout, or download the Papa Johns app from the Apple App Store or Google Play Store.
What are some nearby restaurants to Papa Johns Pizza in El Paso?
Nearby restaurants include Pho So I, a Vietnamese restaurant, El Paso Hot Tamales for Mexican cuisine, and Munchys- Antojitos Mexicanos, another Mexican eatery. These offer great dining options if you're exploring the neighborhood before or after visiting Papa Johns.
Are there any beauty or grooming salons near Papa Johns Pizza?
Yes, nearby you can find Fur Babies Grooming Salon & Spa for pet grooming, Stylish iBrow Threading Salon for hair removal, and On Point Hair Salon for general beauty services.
Where can customers find entertainment venues close to Papa Johns Pizza?
The Artlena Party Room, which serves as a concert and music venue, is located nearby and can be a great place to visit after enjoying your meal at Papa Johns Pizza.
Does Papa Johns Pizza offer gift cards and career opportunities?
Yes, Papa Johns offers gift cards available on their website and has career opportunities listed online for those interested in joining their team in the El Paso area.