CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread El Paso is here with warmth and welcome. Panera Bread. Food as it should be.
Multiple customers reported rude or unprofessional behavior from staff, particularly management, leading to negative experiences.
Food Quality
While many enjoyed the food, there were consistent complaints about incorrect orders, cold food, and issues with food preparation.
Cleanliness
Several reviews mentioned cleanliness issues, including dirty tables and unsanitary conditions in the restaurant.
Positive Experiences
Despite the negative feedback, many customers praised the friendly staff and some had excellent experiences with service and food quality.
AS
Anahi Soto
Feb 14, 2026
5.0
Place is clean, chill place to enjoy a variety of sandwiches, soups and salads. Service has never been less than exceptional. Perfect for a quick bite.
LR
Lizbeth Rubio
Jan 21, 2026
5.0
Best customer service by Lindsay in the drive thru. She was very helpful. I’m not sure why this location has such bad reviews when everyone is so nice and they get orders in timely manner. This is the reason why we continue to go back to this location. Great team!!
IP
Irina Paskal
Jan 20, 2026
5.0
The service and staff were top-notch. We got a gift from the chef for waiting. It's the first time I've gotten something like that at Panera. Thank you so much 🫶
OD
Olexander Doroshenko
Jan 20, 2026
5.0
⭐⭐⭐⭐⭐
Amazing experience at Panera Bread in El Paso!
Everything was absolutely top-notch — fresh, delicious, and perfectly prepared. The staff was incredibly friendly and welcoming, which made the visit even better. As a wonderful surprise, they even gave me a complimentary bacon soufflé — such a classy and generous touch!
The atmosphere was clean, cozy, and relaxing, and the quality of the food was truly outstanding. You can really feel that they care about their customers and take pride in what they do.
Huge thanks to the team at Panera Bread — I’ll definitely be coming back and highly recommend this location to anyone visiting El Paso!
JD
Jesse Dryer
Jan 15, 2026
5.0
Greetings y'all. This Panera is located on the Westside of El Paso Tx. Overall the food was good. The bread was slightly over baked, a tad bit hard but not tooth breaking hard 🤗. I ordered a Chicken Bacon Rancher and a Toasted Italiano. I enjoyed the flavors on both sandwiches. I have read some other reviews and can honestly say I've not had any of their experiences. So hopefully you'll have a good to great experience like me and not the experiences of some of the lower reviews.