Steak HouseRestaurantTake Out RestaurantAmerican RestaurantAustralian RestaurantBar & GrillGluten-Free RestaurantBar
Outback Steakhouse, the home of juicy steaks, spirited drinks and Aussie hospitality. Find our location in El Paso near the corner of Gateway West and North Zaragoza Road in front of Cinemark.
Customer service experiences varied widely, with some praising attentive and friendly staff while others reported rude or inattentive service.
Food Quality
Food quality was inconsistent; while some dishes were praised, many customers expressed disappointment with the steaks and overall meal preparation.
Cleanliness
Several reviews mentioned issues with cleanliness, including dirty tables and unsanitary conditions in the restroom.
Management Response
Management received mixed feedback; some customers appreciated their attentiveness and willingness to address issues, while others felt management was lacking.
Overall Experience
Overall dining experiences were mixed, with some customers expressing a desire to return while others indicated they would not recommend the restaurant.
IM
Israel Martinez
3 days ago
5.0
Atención excelente, solo si recomendaría que la mesera no estuviera pasando cada 3 minutos para ver si se ofrecía algo 😅 parecía que nos andaba dando presión para ya salirnos , pero todo muy bien
BS
Betty Lou Skinner
6 days ago
5.0
Outstanding Experience at Outback Steakhouse!
My husband and I were traveling through headed to San Diego, California and we decided to stop at Outback Steakhouse in El Paso, Texas right off of I-10 W. interstate. We had an absolutely amazing experience at Outback Steakhouse! From the moment we walked in, the service was exceptional. The manager kindly seated us and explain they were short staffed. It may be a little bit slower service than normal. Our server, Juan, went above and beyond—friendly, attentive, and incredibly quick without ever making us feel rushed. He was so funny and made us laugh a lot, which was a nice change. The manager also took a moment to check in on our table, which truly showed how much they care about their guests’ dining experience. This is my part of the best outback steakhouse we’ve eaten at over the last 15 years.
The food was nothing short of fantastic. Everything came out hot, fresh, and full of flavor. You could tell the kitchen put real care into every dish. The timing was perfect too—quick service without compromising quality. And that’s with them being in short staffed.
We left extremely satisfied and impressed. Thank you to the entire team for making our visit so enjoyable! We’ll definitely be back when traveling through El Paso, Texas! We highly recommend this Outback Steakhouse 🍽️👏
GG
G
Nov 11, 2025
5.0
Excellent food! I'm guessing maybe they where short staffed due to taking a good minute to take our order and there was a good wait time to sit and tables empty but other than that was good to eat here with my Iraq veteran uncle and make a memory.
MT
Mercu T
Nov 4, 2025
3.0
Don't know what was going on but the moment we walked in the staff seemed to be in a mood. From the male hostess to our server Juan, the experience was a bit awkward. Our server was a bit sarcastic when asking questions about the menu. The only good customer service providing server was the young man with the ponytail. The food was a bit underwhelming but I must say they do know how to cook a steak. The portions however are a bit small. We might return but only if the cravings surface.
JS
Jeremiah Simmons
Oct 29, 2025
4.0
The blooming chicken is fire, the service was substandard, I'm big on customer service as a business owner, and that's the first thing I notice. The table was dirty, the seats had crumbs from the previous customer(s) who sat at the table. This is made me tip less than 20%, but I wouldn't recommend this location of Outback. I have been a returning customer for around 8 years, and its getting worse.
Frequently Asked Questions About Outback Steakhouse
Where can I find information on gluten-free menu items?
We can recommend several items on our menu specifically for gluten intolerance. Please [click here](https://www.outback.com/nutrition/gluten\-free) to view our gluten\-free menu
Where can I earn dine rewards?
Visit Outback Steakhouse, Carrabba's Italian Grill, Bonefish Grill and Fleming's Prime Steakhouse \& Wine Bar participating locations.
Where can I download the NEW Outback App?
Our App has been upgraded with a new look and exciting features! It's the fastest, mobile way to enjoy our bold flavors thru curbside takeaway \& delivery. Get it on Google Play or download on the AppStore – [Learn More](https://www.outback.com/app?useCache=false/)
How do I find out more information about being an Outbacker?
We're always looking for dedicated, fun\-loving people to help make our restaurant a success! For more information [click here](http://bit.ly/39L8aoI3112).
What are the operating hours of Outback Steakhouse in El Paso?
Outback Steakhouse in El Paso is open Monday to Thursday from 11:00 AM to 10:00 PM, Friday and Saturday from 11:00 AM to 11:00 PM, and Sunday from 11:00 AM to 9:00 PM.
Does Outback Steakhouse in El Paso offer happy hour specials?
Yes, the happy hour at Outback Steakhouse in El Paso is available daily from 4:00 PM to 6:00 PM.
What types of meal services are available at Outback Steakhouse?
Outback Steakhouse serves lunch, dinner, and happy hour meals.
What payment options are accepted at Outback Steakhouse in El Paso?
They accept American Express, Android Pay, Apple Pay, cash, MasterCard, and Visa.
What types of pickup and delivery services does Outback Steakhouse provide?
It is located at 11875 Gateway West Boulevard, El Paso, TX 79936, near the corner of Gateway West and North Zaragoza Road in front of Cinemark.
Is Outback Steakhouse suitable for families and does it have wheelchair accessibility?
Yes, Outback Steakhouse welcomes families and has wheelchair accessible parking, seating, and restrooms.
Are there gluten-free menu options available at Outback Steakhouse?
Yes, several gluten-free menu items are available. You can view the gluten-free menu on their website.
What nearby places can I visit before or after dining at Outback Steakhouse?
You can visit nearby places like Las Palmas Marketplace cinema for a movie, Logan's Roadhouse or Twisted Tenders for other dining options, and Sephora for shopping.
How can nearby attractions help me plan my visit to Outback Steakhouse?
If you're planning to visit the nearby Tinseltown Cinemas, you can enjoy a meal at Outback Steakhouse before or after the show. Alternatively, shopping at nearby stores like Kohl's or shopping centers like Las Palmas Marketplace makes for a convenient and enjoyable outing.