Steak HouseRestaurantTake Out RestaurantAmerican RestaurantAustralian RestaurantBar & GrillGluten-Free RestaurantBarOutback Steakhouse
Outback Steakhouse, the home of juicy steaks, spirited drinks and Aussie hospitality. Find our location in El Paso near the corner of Gateway West and North Zaragoza Road in front of Cinemark.
Many customers reported inconsistent food quality, with several mentioning overcooked or undercooked steaks and disappointing flavors.
Service Experience
Customer service received mixed reviews; while some praised the staff for being friendly and attentive, others reported issues with slow service and poor communication.
Cleanliness
Several reviews highlighted cleanliness issues, particularly with dirty tables and unsanitary conditions in the restaurant.
Management Response
Some customers appreciated the management's efforts to address concerns, while others felt that management was unresponsive or ineffective in handling issues.
GU
Google User
2 days ago
5.0
Definitely coming back! My steak (ordered a medium cooked 6oz center cut) was cooked perfectly. Food was 10/10 and service was even better!
LG
leila glorie
Dec 31, 2025
1.0
Called around 6pm for a reservation for 10. The host stated that the wait would be of 2 hours, but we didnt mind so i left my name and number. When we arrived, they had no record of our reservation and stated we would have to wait the additional 45mins. We showed them our call log confirming the correct number called too. Manager didnt know how to handle the situation let alone understand the lack of communication between their staff and over the phone customers.
RD
Raymundo Delgado
Dec 30, 2025
5.0
Online ordering is a snap and the meals were prepared quickly. The staff were on it, bringing the order out before I had a chance to let them know I arrived. Thank you!
BC
Brittnay Carreon
Dec 29, 2025
5.0
The customer service is incredible, it is a very clean, beautiful, cozy place to eat.
I am incredibly impressed and honored to have been helped by the restaurant owner here as well, he was helping to take and serve curbside orders and it makes me want to keep coming back to support such an awesome team and establishment! Thank you!
AE
Anton Ego
Dec 22, 2025
1.0
I went to Outback Steakhouse around lunchtime the other day. It had been a while since my last visit, and based on what I remembered, I expected it to be good. I should’ve listened to my instincts when I pulled into the parking lot and noticed how dead it was for lunchtime. I went in anyway, but my booth was dirty, which was already a bad start. The food was below average everything tasted cheap and nothing stood out. The service was okay, but nothing memorable or impressive either. As I was leaving, all I could think was what a waste of money. I won’t be back, and I wouldn’t recommend it to anyone.
Frequently Asked Questions About Outback Steakhouse
Where can I find information on gluten-free menu items?
We can recommend several items on our menu specifically for gluten intolerance. Please [click here](https://www.outback.com/nutrition/gluten\-free) to view our gluten\-free menu
Where can I earn dine rewards?
Visit Outback Steakhouse, Carrabba's Italian Grill, Bonefish Grill and Fleming's Prime Steakhouse \& Wine Bar participating locations.
Where can I download the NEW Outback App?
Our App has been upgraded with a new look and exciting features! It's the fastest, mobile way to enjoy our bold flavors thru curbside takeaway \& delivery. Get it on Google Play or download on the AppStore – [Learn More](https://www.outback.com/app?useCache=false/)
How do I find out more information about being an Outbacker?
We're always looking for dedicated, fun\-loving people to help make our restaurant a success! For more information [click here](http://bit.ly/39L8aoI3112).
What are the operating hours of Outback Steakhouse in El Paso?
Outback Steakhouse in El Paso is open Monday to Thursday from 11:00 AM to 10:00 PM, Friday and Saturday from 11:00 AM to 11:00 PM, and Sunday from 11:00 AM to 9:00 PM.
Does Outback Steakhouse in El Paso offer happy hour specials?
Yes, the happy hour at Outback Steakhouse in El Paso is available daily from 4:00 PM to 6:00 PM.
What types of meal services are available at Outback Steakhouse?
Outback Steakhouse serves lunch, dinner, and happy hour meals.
What payment options are accepted at Outback Steakhouse in El Paso?
They accept American Express, Android Pay, Apple Pay, cash, MasterCard, and Visa.
What types of pickup and delivery services does Outback Steakhouse provide?
It is located at 11875 Gateway West Boulevard, El Paso, TX 79936, near the corner of Gateway West and North Zaragoza Road in front of Cinemark.
Is Outback Steakhouse suitable for families and does it have wheelchair accessibility?
Yes, Outback Steakhouse welcomes families and has wheelchair accessible parking, seating, and restrooms.
Are there gluten-free menu options available at Outback Steakhouse?
Yes, several gluten-free menu items are available. You can view the gluten-free menu on their website.
What nearby places can I visit before or after dining at Outback Steakhouse?
You can visit nearby places like Las Palmas Marketplace cinema for a movie, Logan's Roadhouse or Twisted Tenders for other dining options, and Sephora for shopping.
How can nearby attractions help me plan my visit to Outback Steakhouse?
If you're planning to visit the nearby Tinseltown Cinemas, you can enjoy a meal at Outback Steakhouse before or after the show. Alternatively, shopping at nearby stores like Kohl's or shopping centers like Las Palmas Marketplace makes for a convenient and enjoyable outing.