Outback Steakhouse

4.2
2802 reviews

About

Steak HouseRestaurantTake Out RestaurantAmerican RestaurantAustralian RestaurantBar & GrillGluten-Free RestaurantBar
Outback Steakhouse, the home of juicy steaks, spirited drinks and Aussie hospitality. Find our location in El Paso near the corner of Gateway West and North Zaragoza Road in front of Cinemark.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsAvailable

Location

Outback Steakhouse
11875 Gateway West Boulevard, El Paso, TX
79936, United States

Hours

Reviews

4.2
2,802 reviews
5 stars
1,702
4 stars
500
3 stars
233
2 stars
133
1 star
234

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences varied widely, with some praising attentive and friendly staff while others reported rude or inattentive service.

Food Quality

Food quality was inconsistent; while some dishes were praised, many customers expressed disappointment with the steaks and overall meal preparation.

Cleanliness

Several reviews mentioned issues with cleanliness, including dirty tables and unsanitary conditions in the restroom.

Management Response

Management received mixed feedback; some customers appreciated their attentiveness and willingness to address issues, while others felt management was lacking.

Overall Experience

Overall dining experiences were mixed, with some customers expressing a desire to return while others indicated they would not recommend the restaurant.
  • IM
    Israel Martinez
    3 days ago
    5.0
    Atención excelente, solo si recomendaría que la mesera no estuviera pasando cada 3 minutos para ver si se ofrecía algo 😅 parecía que nos andaba dando presión para ya salirnos , pero todo muy bien
  • BS
    Betty Lou Skinner
    6 days ago
    5.0
    Outstanding Experience at Outback Steakhouse! My husband and I were traveling through headed to San Diego, California and we decided to stop at Outback Steakhouse in El Paso, Texas right off of I-10 W. interstate. We had an absolutely amazing experience at Outback Steakhouse! From the moment we walked in, the service was exceptional. The manager kindly seated us and explain they were short staffed. It may be a little bit slower service than normal. Our server, Juan, went above and beyond—friendly, attentive, and incredibly quick without ever making us feel rushed. He was so funny and made us laugh a lot, which was a nice change. The manager also took a moment to check in on our table, which truly showed how much they care about their guests’ dining experience. This is my part of the best outback steakhouse we’ve eaten at over the last 15 years. The food was nothing short of fantastic. Everything came out hot, fresh, and full of flavor. You could tell the kitchen put real care into every dish. The timing was perfect too—quick service without compromising quality. And that’s with them being in short staffed. We left extremely satisfied and impressed. Thank you to the entire team for making our visit so enjoyable! We’ll definitely be back when traveling through El Paso, Texas! We highly recommend this Outback Steakhouse 🍽️👏
  • GG
    G
    Nov 11, 2025
    5.0
    Excellent food! I'm guessing maybe they where short staffed due to taking a good minute to take our order and there was a good wait time to sit and tables empty but other than that was good to eat here with my Iraq veteran uncle and make a memory.
  • MT
    Mercu T
    Nov 4, 2025
    3.0
    Don't know what was going on but the moment we walked in the staff seemed to be in a mood. From the male hostess to our server Juan, the experience was a bit awkward. Our server was a bit sarcastic when asking questions about the menu. The only good customer service providing server was the young man with the ponytail. The food was a bit underwhelming but I must say they do know how to cook a steak. The portions however are a bit small. We might return but only if the cravings surface.
  • JS
    Jeremiah Simmons
    Oct 29, 2025
    4.0
    The blooming chicken is fire, the service was substandard, I'm big on customer service as a business owner, and that's the first thing I notice. The table was dirty, the seats had crumbs from the previous customer(s) who sat at the table. This is made me tip less than 20%, but I wouldn't recommend this location of Outback. I have been a returning customer for around 8 years, and its getting worse.

Frequently Asked Questions About Outback Steakhouse

Where can I find information on gluten-free menu items?

We can recommend several items on our menu specifically for gluten intolerance. Please [click here](https://www.outback.com/nutrition/gluten\-free) to view our gluten\-free menu

Where can I earn dine rewards?

Visit Outback Steakhouse, Carrabba's Italian Grill, Bonefish Grill and Fleming's Prime Steakhouse \& Wine Bar participating locations.