Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantIce Cream ShopCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- TakeoutAvailable
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
Location
Hours
Reviews
3.5
193 reviews
5 stars
87
4 stars
25
3 stars
24
2 stars2
1 star
55
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a mix of positive and negative experiences with customer service, with some praising kindness and efficiency, while others report rudeness and poor management.
Order Accuracy
Many customers experienced issues with incorrect or incomplete orders, leading to frustration and dissatisfaction.
Cleanliness
Some reviews highlight cleanliness and fresh food, while others mention unsanitary conditions and poorly managed food temperature.
Speed of Service
There are conflicting reports on service speed; some customers appreciate quick service, while others complain about long wait times.
Atmosphere
The atmosphere received mixed reviews, with some noting a clean and inviting environment, while others described it as uninviting and poorly managed.
- EGEdgar GarciaNov 11, 20251.0Unfortunately this place has horrible service.
- BVBianca ValdezNov 3, 20255.0i go to this mcdonald’s all the time and they never fail to give good customer service ! a specific employee, precious, she’s always at drive thru is so kind!
- AVAlondra ValleNov 3, 20255.0The service at this location is amazing ! Everyone is so friendly and everytime I go there’s an employee that is usually taking orders out that always makes sure my order is correct and has a smile on her face.
- BSBri SOct 27, 20255.0I actually love this McDonald's. The people who work there have always been so kind. Like chic fil a quality customer service lol. I've only ever gone drive thru though. My favorite McDonald's location!
- EHEgla HijarOct 15, 20253.0Very cold 💠 inside
Frequently Asked Questions About McDonald's
What are the regular dining hours at McDonald's on Montana Ave, El Paso?
McDonald's is open daily from 5:00 AM to 11:00 PM for regular dining.
Is the McDonald’s at 12726 Montana Ave open for delivery?
Yes, McDonald’s offers delivery daily from 5:00 AM to 10:59 PM via their delivery service.
Does McDonald's offer drive-thru service, and what are the hours?
Yes, McDonald's drive-thru is open daily from 5:00 AM to 2:00 AM the next day.
Can I order McDonald's via their mobile app?
Yes, you can order using the McDonald's App available on both iOS and Android platforms.
What payment methods are accepted at McDonald's on Montana Ave?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does McDonald's provide free Wi-Fi and is it wheelchair accessible?
Yes, McDonald's offers free Wi-Fi and has wheelchair accessible entrances, seating, and restrooms.
Are there children-friendly amenities at this McDonald’s location?
Yes, they offer a children's menu and have high chairs available for young guests.
What nearby coffee shops can I visit before or after my meal at McDonald’s?
Nearby coffee shops include Dunkin', Starbucks, and Circle K, all great options for coffee or snacks.
Are there entertainment options near McDonald's on Montana Ave?
Yes, you can visit Cinemark East Montana and XD cinema, which is nearby for a movie before or after your meal.
What other dining options are close to this McDonald's if I want to try different cuisines?
Nearby restaurants include Famous Dave's Bar-B-Que, Carnitas Queretaro (Mexican), Wingstop (chicken wings), Lynns Chinese Buffet, and Pizza Hut Express.