Business Details
About
Donut ShopCoffee ShopFast Food RestaurantDessert Shop
Stop by your nearest Krispy Kreme Doughnuts for all your favorite sweet treats. Experience the iconic Original Glazed® Doughnut hot off the line during hot light hours, a moment that's pure magic. Sundays bring Cinnamon Roll Sundays, a weekly tradition of sweet cinnamon-infused pastries. Our exciting and delicious collections celebrate seasons, holidays and flavors, ensuring there's always something new to indulge in. Don’t forget to get some of our all-new coffee worthy of our doughnut. Order online for pick up or delivery or come see us at Krispy Kreme El Paso.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
4.3
2,265 reviews
5 stars
1,555
4 stars
325
3 stars
141
2 stars
67
1 star
177
What are people saying?
AI-generated from recent customer reviews
Donut Quality
Customers consistently praised the freshness and deliciousness of the donuts, with specific favorites mentioned like the apple-filled and glazed varieties.
Customer Service
There were numerous complaints about rude and unprofessional behavior from staff, leading to negative experiences for several customers.
Order Accuracy
Several reviews highlighted issues with incorrect orders and a lack of attention to customer requests, causing frustration among patrons.
Cleanliness
Many customers noted the cleanliness of the establishment, appreciating the tidy environment.
Pricing Concerns
Some customers expressed dissatisfaction with rising prices and felt that the value did not match their expectations.
- ECEdwar CabreraNov 17, 20251.0I placed 2 to go orders online, when I walked in there was only one order ready, and I told the person behind the counter that it was 2 orders and she gave me an attitude about it. She seem to be in a rush, and I was never offered a free sample doughnut. Additionally, I tried to redeem a free donut reward, and she said with what order? I said with the 2 orders that I just placed and she said that I had to do it while I was placing the order online. Before I walked out, I asked her do you not do the free donut when you walk in anymore as she reply I’m sorry this whole donuts coming out right now, but when I walked in, there was tons of them. I walked out with no free sample and couldn’t redeem my reward for the free donut. That’s two times she had a chance to take care of a customer and she didn’t. I purchase these donuts to bring to my customers to places where they don’t have Krispy Kreme’s available . No matter how busy you are you should always make time to take care of the customers. Especially after I spent almost $60 bucks on donuts today and last week I spent almost $100. I might need to rethink my options next time!
- PPPaulinaNov 13, 20255.0Delicious Donuts — Apple-Filled is a Must! I ordered two dozen donuts — one dozen Original Glazed and another dozen assorted. Everything was delicious, but I have to recommend the apple-filled donut. It tastes just like apple pie! Warm it up for ten seconds, and it’ll instantly remind you of grandma baking for Christmas. Other than that, the donuts are always perfect — fresh, flavorful, and consistently spot-on. If you love donuts, this place is a must-try!
- ACAdolfo CNov 10, 20255.0My kid and cousin got straight a on their report card and they gave them each the max 6 glazed donuts for free. Definetly will come back for more.
- DMDemi MontanezNov 4, 20251.0Dear To Whom It May Concern, I’m writing to report a very disappointing experience I had with one of your employees, Nazareth, during my recent visit. She displayed unprofessional behavior, giving me attitude when I tried to communicate and even closing the window while I was still speaking. I understand that everyone can have challenges, but it’s not acceptable to treat customers rudely or dismissively. I was simply trying to be heard and resolve my issue, yet her attitude made the experience unnecessarily stressful and unpleasant. I hope this matter is addressed promptly so that future customers are treated with the courtesy and respect they deserve.
- NONatasha OchoaOct 23, 20251.0My family and I are so disappointed. We paid for a frakendough dozen and ended up with 10 regular glazed and only 2 of the frakendoughnut. We had to decide which one of us got the frankendough and we couldnt enjoy the experience as a family. I feel robbed, I wish we could have at least have an exchange for the halloween ones orsomething similar.
Frequently Asked Questions About Krispy Kreme
What are the delivery hours at Krispy Kreme in El Paso?
Delivery is available Monday through Thursday and Sunday from 6:15 AM to 9:45 PM, and on Friday and Saturday until 10:45 PM.
When can I use the drive-through service at this Krispy Kreme?
Drive-through is open Monday through Thursday and Sunday from 6:00 AM to 10:00 PM, and on Friday and Saturday until 11:00 PM.
What are the pickup hours for orders at Krispy Kreme El Paso?
Pickup is available Monday through Thursday and Sunday from 6:00 AM to 9:45 PM, with extended hours on Friday and Saturday until 10:45 PM.
Where is Krispy Kreme located in El Paso?
Krispy Kreme is located at 11915 Gateway Blvd W, El Paso, TX 79936, United States.
What types of meals and specialties does Krispy Kreme offer?
They serve breakfast and brunch with specialties including doughnuts, coffee, iced coffee, hot and iced drinks, frozen drinks, desserts, and donuts.
Does Krispy Kreme have in-store dining and drive-through options?
Yes, this Krispy Kreme offers dine-in, drive-through, pickup, and delivery services.
What payment options are accepted at Krispy Kreme El Paso?
Krispy Kreme accepts American Express, Cash, Discover, Mastercard, Visa, debit cards, credit cards, and mobile NFC payments.
Are there any nearby restaurants where I can dine before or after visiting Krispy Kreme?
Yes, nearby dining options include BJ's Restaurant & Brewhouse, The Sushi Place - East, San Francisco Oven, Furr's Fresh Buffet, Bubba's 33, Cheddar's Scratch Kitchen, El Parque, Ta Chingon Comida Mexicana, and Gen Korean BBQ.
What nearby stores can I visit for shopping around Krispy Kreme El Paso?
Nearby shopping includes Daiso - Japanese Household Goods, Payless ShoeSource, rue21, Alfred Angelo Bridal, Al's Formal Wear, SKECHERS Warehouse Outlet, Aéropostale, Claire's, Rack Room Shoes, Lane Bryant, Ariat, and Roz & Ali.
Is Krispy Kreme El Paso family-friendly and accessible?
Yes, Krispy Kreme welcomes families and the LGBTQ community, and it has wheelchair-accessible restrooms and free parking lots available.