Mixed reviews on food quality, with some praising the taste while others reported undercooked or bland dishes.
Service Issues
Numerous complaints about poor customer service, particularly from hostesses and chefs, with some positive mentions of attentive waitstaff.
Atmosphere
Generally positive feedback on the restaurant's atmosphere, though some noted cleanliness issues.
Entertainment
The hibachi cooking show received mixed reviews; some found it entertaining while others felt it lacked engagement.
Value for Money
Concerns about portion sizes and pricing, with some customers feeling the value did not match the cost.
AB
Anna Bee
Feb 7, 2026
1.0
Visited yesterday evening, 02/07/26, food was good kind of mid compared to other visits. The veggies were a little underwhelming as well as my chicken and steak was a little on the tough side.
Fried rice was excellent and the chef was pleasant and friendly and talkative.
The service was abysmal and terrible. We had a large party so of course got charged 18% automatically regardless of how great or poor the waitress service was. The service was non existent, she came to our table a total of maybe 3 times. I asked for a high chair for my toddler, it never came, people in our party had to visit the bar for their drinks, and worst of all they had asked if a birthday cake could be brought out for the birthday girl and it never came. They would have probably just kept it if it weren’t for someone going to ask for it. She collected 18% from each person in our party for minimal interaction or work frankly.
I’m disappointed at the level of terrible “mala carientas” they have working here, the vibe is not it and if we’re spending $45+ per person at least make us feel welcome.
Probably not visiting again for a while and will be sharing my experience with a lot of folks.
MC
Matthew Litten, D. IW El Paso Event Coordinator
Jan 31, 2026
5.0
Excellent service, selections, and showman ship! Very warm and inviting environment. Well worth the prices! Perfect place for young people to enjoy a date night!
RV
Rosendo Vasquez
Jan 23, 2026
5.0
Good sushi
VA
Vicky Aranda
Dec 24, 2025
5.0
Really good food and experience!
DC
Donald Cuneen
Oct 16, 2025
5.0
It is an amazing experience, it kept my grandson entertained the entire time they prepared the food for for us.
Hayashi Hibachi is a Japanese restaurant and steakhouse specializing in Japanese cuisine.
Where is Hayashi Hibachi located?
It is located at 10501 Gateway Blvd W, El Paso, TX 79925, United States.
What are the opening hours of Hayashi Hibachi on weekdays?
From Monday to Friday, Hayashi Hibachi is open from 11:00 AM to 3:00 PM and then from 5:00 PM to 9:30 PM.
Is Hayashi Hibachi open on weekends?
Yes, on Saturdays it is open from 11:00 AM to 10:00 PM, and on Sundays from 11:00 AM to 9:30 PM.
How can I contact Hayashi Hibachi to make a reservation or inquiry?
You can contact Hayashi Hibachi by phone at +1 915-592-8808 or email at hayashi3elpaso@gmail.com.
What time zone is Hayashi Hibachi located in?
Hayashi Hibachi operates in the America/Denver time zone.
Are there any places to shop near Hayashi Hibachi?
Yes, nearby shopping options include Dollar Tree, JOANN Fabric and Craft Stores, Sally Beauty, and PetSmart, which are convenient for picking up essentials before or after dining.
Can I find other dining options close to Hayashi Hibachi?
Nearby dining options include Big Lou's Icehouse (a pub and bar), Grandy's (American and Southern cuisine), Whataburger, Subway, and Wendy's, providing a variety of choices around the area.
Are there any health or medical facilities near Hayashi Hibachi?
Nearby health and medical facilities include the El Paso Behavioral Health System, Southwest X-Ray, Akumin, Labcorp, and several doctors and specialists such as orthopedic surgeons and dentists, which may be convenient for patients or visitors.
What services are available near Hayashi Hibachi for automotive or beauty needs?
Nearby, you can find automotive services like Midas and Intoxalock Ignition Interlock, as well as beauty services such as Sol Hair Illusions, Hair by Jacklyn Marie, and Yanira Hair Artist.
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