Multiple reviews highlighted poor customer service, including rude hostesses and long wait times.
Food Quality
Inconsistent food quality was noted, with complaints about undercooked and bland dishes, while some praised the food as delicious.
Entertainment Experience
The hibachi cooking show received mixed reviews; some enjoyed the entertainment while others found it lacking.
Cleanliness Concerns
Several customers reported cleanliness issues, particularly in the bathrooms and dining areas.
Positive Atmosphere
Despite the issues, many customers appreciated the overall atmosphere and found it suitable for family gatherings and celebrations.
DC
Donald Cuneen
Oct 16, 2025
5.0
It is an amazing experience, it kept my grandson entertained the entire time they prepared the food for for us.
IB
ivonne booker
Oct 10, 2025
3.0
This was my first time here, the hostess was on the phone & ignored us. We didnt get seated until about 25 min after we arrived & she finished her call. Zero attention to us (she could've at least acknowledged us & I wouldn't have been so bothered) I brought it to her attention & she was arguing with me . HORRIBLE CUSTOMER SERVICE VIVIAN!!
Isaac, our cook was great. The food he prepared was delicious.
PW
Peter Wiebe
Oct 6, 2025
5.0
Great people, Great food
LB
La más Bonita
Oct 4, 2025
1.0
The Chef Armando is the worst chef that has prepared our food in this place, no seasoning on the food, the vegetables undercooked, the filet mignon was not properly prepared, two eggs for the whole fried rice, the Chef needs to be retrained. Our server Adrian was good no complaints on him or on other Chefs from the restaurant
Hayashi Hibachi is a Japanese restaurant and steakhouse specializing in Japanese cuisine.
Where is Hayashi Hibachi located?
It is located at 10501 Gateway Blvd W, El Paso, TX 79925, United States.
What are the opening hours of Hayashi Hibachi on weekdays?
From Monday to Friday, Hayashi Hibachi is open from 11:00 AM to 3:00 PM and then from 5:00 PM to 9:30 PM.
Is Hayashi Hibachi open on weekends?
Yes, on Saturdays it is open from 11:00 AM to 10:00 PM, and on Sundays from 11:00 AM to 9:30 PM.
How can I contact Hayashi Hibachi to make a reservation or inquiry?
You can contact Hayashi Hibachi by phone at +1 915-592-8808 or email at hayashi3elpaso@gmail.com.
What time zone is Hayashi Hibachi located in?
Hayashi Hibachi operates in the America/Denver time zone.
Are there any places to shop near Hayashi Hibachi?
Yes, nearby shopping options include Dollar Tree, JOANN Fabric and Craft Stores, Sally Beauty, and PetSmart, which are convenient for picking up essentials before or after dining.
Can I find other dining options close to Hayashi Hibachi?
Nearby dining options include Big Lou's Icehouse (a pub and bar), Grandy's (American and Southern cuisine), Whataburger, Subway, and Wendy's, providing a variety of choices around the area.
Are there any health or medical facilities near Hayashi Hibachi?
Nearby health and medical facilities include the El Paso Behavioral Health System, Southwest X-Ray, Akumin, Labcorp, and several doctors and specialists such as orthopedic surgeons and dentists, which may be convenient for patients or visitors.
What services are available near Hayashi Hibachi for automotive or beauty needs?
Nearby, you can find automotive services like Midas and Intoxalock Ignition Interlock, as well as beauty services such as Sol Hair Illusions, Hair by Jacklyn Marie, and Yanira Hair Artist.