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Häagen-Dazs

4.5
(466 reviews)

Business Details

8889 Gateway Boulevard West, El Paso, TX
79925, United States
(915) 271-8833

About

Ice Cream Shop
At Häagen-Dazs Shops, we serve ice cream worth slowing down for. Crafted with simple ingredients—cream, milk, sugar, and eggs—and only the finest additions, our ice cream contains no artificial colors, flavors, or preservatives. Since 1976, we’ve invited guests to pause, savor and enjoy the simple pleasure of premium. That’s Dazs.

Location

Häagen-Dazs
8889 Gateway Boulevard West, El Paso, TX
79925, United States

Hours

Reviews

4.5
466 reviews
5 stars
326
4 stars
85
3 stars
27
2 stars
12
1 star
16

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly highlighting Brian and other team members for their excellent service.

Ice Cream Quality

The ice cream was frequently described as delicious, creamy, and of high quality, with a variety of flavors that customers enjoyed.

Atmosphere

The shop's atmosphere was noted as welcoming and cheerful, making it a pleasant place to relax and enjoy ice cream.

Inconsistencies

Some customers reported issues with service inconsistencies, including rude behavior from certain staff members and problems with product availability, such as waffle cones.
  • MF
    MATHEW FELICIA
    Feb 14, 2026
    4.0
    This company truly cares about customers
  • MH
    Michael Hunter
    Jan 24, 2026
    4.0
    I like cold stone better, but it was all right. The chairs are uncomfortable.
  • AC
    Am Christina
    Jan 4, 2026
    5.0
    Brian was super helpful and allowed me to switch my ice cream when I didn’t like it 😭 super friendly!
  • MM
    Mary
    Nov 16, 2025
    5.0
    Late night ice cream run, were able to taste samples, three young men working- all were kind, patient and helpful. 10/10 would go again!
  • FC
    Fernanda Chacon
    Nov 9, 2025
    5.0
    I always have the best experience at this Haagen-Dazs thanks to Damien, Brian, Chase, and Michael. I see them pretty much every time I come in and they make it feel so welcoming and personal. They’ve literally memorized our order, which is always such a fun surprise, and they make the ice cream perfect every time. The energy is always good, the vibes are unmatched, and the music they play is always fire. It’s the kind of place that makes you excited to stop by, not just for the ice cream but for the whole experience. Big shoutout to the team — you guys make this location a favorite!

Brand Certified Facts from Häagen-Dazs

Häagen-Dazs partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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