Business Details
About
Coffee ShopCafeTea RoomJuice Shop
Dutch Bros Coffee has been all about you since '92! Our killer coffees, epic drinks and fun-loving Broistas are here to infuse your day with positive energy! We're also making a massive difference one cup at a time through our annual giveback campaigns and local charity events. Visit our website to learn more. Get up early, stay up late and change the world with Dutch Bros Coffee.
Details
- DeliveryNot available
- TakeoutAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.1
641 reviews
5 stars
420
4 stars
60
3 stars
46
2 stars
27
1 star
88
What are people saying?
AI-generated from recent customer reviews
Customer Service
While some customers praised the friendly and helpful staff, others reported declining service quality and rude interactions.
Wait Times
Many customers expressed frustration with long wait times, often exceeding 30 minutes, even for online orders.
Order Accuracy
There were multiple complaints about incorrect orders being served, leading to dissatisfaction among customers.
Drink Quality
Customers generally enjoyed the drinks, but there were instances of poorly made beverages and inconsistent quality.
Drive-Thru Management
The dual-lane drive-thru system was criticized for poor management, causing confusion and unfair prioritization of orders.
- LCLibertad CorralNov 13, 20251.0Used to be a fan of Dutch bros but last 2 times I’ve gone and ordered ahead, still wait 15 mins for order. And both times drinks have been horrendous and even drink them even after asking to be remade. Will not return.
- BOBlaak OctbrNov 12, 20253.0I ordered a drink with the foam over it. When i was given my drink, it had no foam on it. One of the dutch brothers employed at the Eastlake location had the audacity to look straight to my eyes and say, "I put the foam on your drink, it just sank to the bottom"..i was surprised that he even dared to say that. Due to the dissappionting experience, I stopped going to dutch bros all together. Its, not worth the long waiting periods.
- DVDiana VelazquezNov 12, 20255.0the team here always goes above and beyond! the vibes at this location are absolutely amazing! they’re always so helpful & kind. every time i come to this location they’re always so busy but don’t let that fool you, you’ll still get your drinks quickly!
- ESErika SNov 8, 20252.0Why does it take so long to get coffee here?!?!?!? The wait time is ridiculous. We thought it would be faster to place our order online while we were waiting in line and still eneded up getting our coffee 10 minutes AFTER the expected time. All in all, waiting almost 30 minutes for 2 coffees is UNACCEPTABLE.
- ATAndrew TeranNov 4, 20251.0I placed an order for dutch bros and accidentally put it at a different location. I went to the Eastlake location due to it being closer, asking if it is possible to get the order there instead. As I was reading off what I ordered the Line-buster that was helping me very rudely rushed me and ended up having to wait longer because we ordered off the secret menu. Once my drinks were ready I couldn't clearly hear if my name was called or not but I then heard it with a bit of an attitude or annoyance. It's very disappointing that the service was like that tonight, 11/4/2025, when it is normally really good and enjoyable especially compared to other shops like McRae and George Dieter. I won't be coming back to this location anymore!
Frequently Asked Questions About Dutch Bros Coffee
What sugar-free flavors do you offer?
Our sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.
What drinks are caffeine-free?
We can handcraft our classic espresso drinks (mocha, latte, breve) using decaffeinated espresso! Our Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades are caffeine-free options to fuel your day! Check out our menu for a full list or ask your broista for recommendations!
What flavors do you offer?
Flavors offered at most locations include almond (orgeat), banana, blackberry, blue raspberry, cane sugar syrup, chocolate macadamia nut, cinnamon, coconut, creme de menthe, cupcake, hazelnut, Irish cream, kiwi, lime, orange, passionfruit, peach, pomegranate, red raspberry, ruby red grapefruit, salted caramel, strawberry, vanilla, watermelon, pineapple, white chocolate, chocolate and caramel.
Do I get a free drink on my birthday?
We’d love to celebrate your birthday with you! Download the Dutch Bros™ app to receive a free drink reward on your birthday! If you don’t have the app, let your broista know!
Where can I find Dutch Bros stickers?
We offer a free sticker, while supplies last, with every drink purchased on the first Wednesday of every month at all of our shops!
What is the difference between a shake and a freeze?
A Dutch Shake is our take on a classic shake. A Dutch Freeze® is a blended coffee drink!
What forms of payments do you accept?
We accept cash, all major credit cards and Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal! Be sure to check with your local shop to see if they accept personal checks!
What kids drinks do you offer?
Kiddos love our Not-so-Hots®, Sparkling Sodas, Dutch Shakes and Smoothies!
What's the age requirement to work at a Dutch Bros?
Company-wide, our minimum age requirement is 16; however, each location is locally operated and some areas may have additional age requirements in place. We encourage you to check in with the broistas at your local stand for more information!
What are your hours?
Our business hours vary by location. For more information, please visit the Dutch Bros location page on our website.
What's the phone number for my local Dutch Bros shop?
Our shops don’t have phones—we'd rather speak with you face-to-face at the window!
Do you deliver?
While third-party businesses may offer delivery, Dutch Bros itself doesn't. We believe you'll get the highest quality drink and best experience when you swing by one of our locations!
Where can I buy gift cards?
Gift cards are available at any of our locations, as well as on our website!
Can I just show my ID for a free birthday drink?
Our birthday drinks are now part of the rewards on our app! Download the app to get the free drink- we can’t wait to celebrate with you!
Can I purchase Dutchwear apparel?
We’ve decided to focus on what we do best - serving up awesome drinks, creating genuine connections at the window and giving back to our communities! That means we’re stepping away from offering DutchWear to our customers. You’ll still be able to buy coffee and drinkware on our website, which may occasionally offer a few surprises!
Can I buy stickers?
We’re not selling stickers anymore! Stop by your local shop the first Wednesday of every month for a Sticker Drop! You can now also earn App Stickers through the Dutch Bros app! Download to see which stickers are available to you!
Can I print a digital gift card and give it as a gift?
We recommend purchasing our IRL Gift Cards if you want to give something physical!
How do I earn points?
It’s easy! Collect 3 points for each dollar you spend at a shop, and there’s no limit to how many you can earn!
Can I still get points if I forgot my phone?
We hate when that happens! If you ever forget your phone, just give your broista your phone number, and you’ll earn the points. Unfortunately, we won't be able to issue points for past purchases unless you snag a receipt and email it to us.
Can I customize my drink?
Yes, our broistas are always happy to make any drink the way you’d like!
Can I place my drink order over the phone?
We aren’t able to take drink orders over the phone, but we’re excited to serve you! Don’t let our long lines fool you - we'll get your favorite drink to you as quickly as possible!
Can I apply more than once?
You can only apply once to each location! To follow up on an application, please swing by and check in with your local broistas!
Can I still customize my drink through Order Ahead?
We'd love to customize your drink the way you want, so you can definitely make your usual customizations when ordering ahead! If you have a particularly creative order, or enjoy a cold pour, we recommend ordering your drink at the shop so your broista can get it just right.
What are the main hours of operation for Dutch Bros Coffee at 12221 Eastlake Blvd, El Paso, TX?
Dutch Bros Coffee is open from 5:00 AM to 10:00 PM Sunday through Thursday, and from 5:00 AM to 11:00 PM on Fridays and Saturdays.
Does Dutch Bros Coffee offer any sugar-free flavor options?
Yes, sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, Irish cream, peppermint (seasonal), coconut, raspberry, peach, and strawberry.
Which drinks at Dutch Bros Coffee are caffeine-free?
Caffeine-free options include classic espresso drinks made with decaffeinated espresso, Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades.
What payment methods are accepted at Dutch Bros Coffee?
They accept cash, all major credit cards, Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal. Personal check acceptance varies by location.
Does Dutch Bros Coffee offer curbside pickup or delivery services?
Dutch Bros Coffee offers curbside pickup but does not provide delivery services directly. Third-party delivery may be available.
Can I customize my drink at Dutch Bros Coffee?
Yes, broistas are happy to customize any drink to your liking, including when ordering ahead with the app.
What are some nearby food options customers can visit before or after Dutch Bros Coffee?
Nearby food options include McDonald's, Taco Central, McAlister's Deli, Jersey Mike’s Subs, Pieology Pizzeria, Auntie Anne’s, Sushi Freak El Paso East, Jamba, Wingstop, Panda Express, and Crumbl Cookies.
Are there nearby car wash services near Dutch Bros Coffee's El Paso location?
Yes, nearby car wash services include Take 5 Car Wash and Quick Quack Car Wash, convenient for customers who want to tidy up while grabbing a coffee.
What nearby retail stores are close to Dutch Bros Coffee at 12221 Eastlake Blvd?
Nearby retail options include dd’s DISCOUNTS, Dollar Tree, El Paso retail stores, Rack Room Shoes, Ross Dress for Less, and Five Below for shopping needs.
How can nearby wellness and beauty businesses complement a visit to Dutch Bros Coffee?
Customers can visit nearby wellness and beauty places like Waxing the City, European Wax Center, Great Clips, and Border Therapy Services for a relaxing experience before or after enjoying their coffee.