Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve El Paso, TX for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Many customers reported rude and unprofessional behavior from staff, particularly during busy hours.
Order Accuracy
Frequent complaints about incorrect orders and missing items, leading to customer frustration.
Product Quality
Customers expressed disappointment with stale or cold food items, particularly donuts, which are a core offering.
Staff Performance
While some employees received praise for their friendliness and efficiency, overall staff performance was inconsistent.
Availability Issues
The location often runs out of key menu items, especially donuts, which negatively impacts customer satisfaction.
FO
Frederick Ortega
Feb 20, 2026
5.0
Best experience ever. Staff is super friendly and fast everyone that works here is great!!
MP
Mr. Post
Feb 13, 2026
2.0
Bagels and donuts are always stale and taste like it’s made from day before. Workers impatient to receive your order at the drive thru. Make sure to check bag before leaving for missing items or wrong order.
LB
LaTanya Banks
Jan 16, 2026
5.0
I drive thru EVERY morning and receive an AMAZING cup of coffee EVERY time. The staff is always very friendly and professional. There service makes my day more enjoyable.
KK
Kristy
Jan 2, 2026
5.0
We Tried the $6 meal deal, it was surprisingly good. We have tried the croissant breakfast sandwich before, and it’s a must try! The restaurant was busy but they moved pretty quick to give us our food.
TT
Teresa Tapia
Dec 6, 2025
1.0
Weekend crew needs to learn what good customer service is!!!! We ordered the cookie butter cold brew as mobile order and they did not add the cookie crumbles, Went in and stood at the counter for 3 mins not one crew member acknowledged us . When they finally attended us this girl seemed bothered that we asked for the cookie crumbles to be added we showed our receipt and she snatched it from my hand. Dunkin you need to show your crew members customer etiquette. If we could give a 0 I definitely would!!!