Dunkin'

4.0
794 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve El Paso, TX for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
5401 N Mesa St, El Paso, TX
79912, United States

Hours

Reviews

4.0
794 reviews
5 stars
466
4 stars
135
3 stars
45
2 stars
42
1 star
106

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported frequent mistakes with their orders, including missing items and incorrect food preparation.

Customer Service

Many reviews highlighted poor customer service, with staff being rude, unhelpful, and unprofessional.

Speed of Service

Customers consistently complained about long wait times, both in-store and at the drive-thru, often exacerbated by staff inefficiency.

Product Availability

Several reviews noted that the location frequently runs out of popular items, including donuts, leading to customer dissatisfaction.

Cleanliness

Multiple customers mentioned unsanitary conditions, including dirty bathrooms and a lack of cleanliness in the store.
  • LS
    Lya Samaniego
    Dec 19, 2025
    1.0
    Really bad place. They may mess up orders all the time. They always have a long line. They take forever.
  • MR
    Marisol Rodriguez
    Dec 3, 2025
    2.0
    By far the worst Dunkin around the area. This is the second time I come and both times the lines take long and they mess up my order. They charged me extra for my avocado bacon toast all to leave out the bacon and give me a burnt toast. I also ordered a cookie butter cold brew and I think they added some sort of peanut butter flavoring??? Idk it doesn’t taste like I usually order. If you’re debating to stay in the line don’t. Leave. The Dunkin on artcraft is better. Fast and always correct. Sorry I don’t mean to be a grinch buuuuut I just want to let management know to be better equipped. Or hire better workers sorry😬
  • RR
    ReaperPF
    Nov 30, 2025
    1.0
    Just keep messing up my drink
  • YY
    Yahví
    Nov 24, 2025
    1.0
    8 people doing nothing. Crazy. Hey Rasta guy, that’s not how you become manager.
  • TF
    Trinti Faulks
    Nov 13, 2025
    1.0
    I was the only guest in the store and waited 35 mins for 2 small drinks and a sandwich there was one team member working in front assisting drive through while the manager and three other team members were in the back I told the manager about my frustration and I was given two free donuts.

Frequently Asked Questions About Dunkin'

What types of food and beverages does Dunkin' in El Paso, TX offer?

Dunkin' serves espresso, coffee, donuts, breakfast sandwiches, tea, and other comfort foods, available for breakfast, lunch, brunch, and dinner.

What are the operating hours for this Dunkin' location?

This Dunkin’ is open from 4:00 AM to 10:00 PM Monday through Thursday, Saturday, and Sunday, and until 9:00 PM on Friday.