Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve El Paso, TX for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
4.0
785 reviews
5 stars
465
4 stars
132
3 stars
45
2 stars
41
1 star
102
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unprofessional staff, with many customers expressing frustration over poor service and negative attitudes from employees.
Order Accuracy
Many customers reported frequent mistakes with their orders, including wrong items and missing items, leading to dissatisfaction.
Product Availability
Customers consistently noted that the location often runs out of popular items, particularly donuts, which negatively impacted their experience.
Food Quality
Several reviews mentioned issues with food quality, including stale donuts and improperly prepared items, contributing to a disappointing experience.
Management Issues
Multiple reviews pointed to a lack of effective management, with complaints about staff behavior and overall service quality being ignored.
- TFTrinti FaulksNov 13, 20251.0I was the only guest in the store and waited 35 mins for 2 small drinks and a sandwich there was one team member working in front assisting drive through while the manager and three other team members were in the back I told the manager about my frustration and I was given two free donuts.
- RHRenee HendersonNov 8, 20251.0This LOCATION on mesa is the WORST!!!!!! They almost always ruin my order, croissant sandwich is always burnt, one time they completely had missing ingredients in a what 3 ingredient sandwich which is insane. The last time and final time I came here they made me wait almost 45 min for one sandwich…. If you are anywhere near the Dunkin on Paseo del Norte I urge you to you to try it and see the HUUUUUUGE DIFFERENCE ..!!!! That team needs to train this team
- SWShannon WardNov 5, 20255.0Pumpkin munchkins time! Love this Dunkin Doughnuts! Friendly staff great tasing doughnuts and munchkins!!!
- CCChris chrisOct 17, 20251.0Very disappointed with this Dunkin’ Donuts. The employees here are extremely rude and clearly don’t care about their customers. Especially the girl who takes your orders in drive thru. The food came out cold when it should’ve been hot — not even warm! It’s frustrating to spend money and get terrible service on top of low-quality food. This is by far the worst Dunkin’ location I’ve ever been to. The staff needs serious training in both customer service and how to properly prepare food. Definitely won’t be coming back.
- CMCat M-Oct 14, 20252.0My wife and I drive through twice a week - and if there was another location available on our commute, we’d be going there instead. The food and drinks are good, but every time there is something (if not several somethings) that needs to be corrected, from the wrong munchkins, to once receiving a frozen mocha coffee instead of a frozen hot chocolate. I don’t know if the staff needs more training or more hands or what, but they definitely need more support. The people I see every morning we’ve been by are scrambling and it shows.
Frequently Asked Questions About Dunkin'
What types of food and beverages does Dunkin' in El Paso, TX offer?
Dunkin' serves espresso, coffee, donuts, breakfast sandwiches, tea, and other comfort foods, available for breakfast, lunch, brunch, and dinner.
What are the operating hours for this Dunkin' location?
This Dunkin’ is open from 4:00 AM to 10:00 PM Monday through Thursday, Saturday, and Sunday, and until 9:00 PM on Friday.
Does Dunkin' in El Paso offer delivery and pickup services?
Yes, they offer delivery and curbside pickup services.
How can I order ahead or use the Dunkin' mobile app?
You can order ahead using the Dunkin’ mobile app available on iOS and Android, or use the quick links provided to order online before arriving.
Does this Dunkin' location have a drive-thru?
Yes, this Dunkin' location features a drive-thru for convenient service.
What are some nearby places to visit around Dunkin' on North Mesa Street?
Nearby you can find Twisted Tail Hair Artistry, Mi Piaci Restaurant, and St Nicholas Greek Orthodox Church which you might visit before or after your Dunkin' stop.
Are there any nearby ATMs or financial services near Dunkin'?
Yes, The Exchange Network ATM, Bitcoin Depot Bitcoin ATM, and LibertyX Bitcoin ATM are close by, as well as financial services like Liberty Tax and Western Finance.
What gas stations or convenience stores are near Dunkin' on 5401 N Mesa St?
Nearby gas stations and convenience stores include Alon and Valero, which are convenient for fuel or quick stops before or after visiting Dunkin'.
Is there free Wi-Fi available at this Dunkin' location?
Yes, free Wi-Fi is available at this Dunkin' for customers.
Does Dunkin' in El Paso welcome families and children?
Yes, this Dunkin' welcomes families and children and offers a family-friendly environment.