Dunkin'

4.0
972 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve El Paso, TX for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1355 George Dieter Dr, El Paso, TX
79936, United States

Hours

Reviews

4.0
972 reviews
5 stars
538
4 stars
178
3 stars
73
2 stars
40
1 star
143

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor service, with rude and dismissive staff, leading to a negative experience.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, including missing items and wrong specifications.

Product Quality

Several customers expressed disappointment with the quality of donuts and coffee, mentioning stale or poorly made items.

Speed of Service

While some customers praised quick service, others noted long wait times and slow order processing.

Cleanliness and Environment

The location received mixed feedback on cleanliness, with some noting a clean environment while others reported issues.
  • AA
    Abel Aviña
    Nov 15, 2025
    1.0
    Llegamos mi esposa y yo a tomar cafe y donas las 9:15 y las sillas estaban hacia arriva en las mesas..la joven de la caja nos atendió muy floja y casi ni se le escuchaba lo k decía asi k decidimos comer el café y las donas afuera y la gente que llegaba se sorpre dia x las sillas arriva de las mesas definitivo no regreso a comer adentro solo para lle ar
  • JR
    Jennifer Reyes
    Nov 11, 2025
    1.0
    Went to get the cookie butter cloud latte first I asked if they could add extra cold foam to the latte. The girl told me that they COULDNT !!! and when I got to the window, there was literally no cold foam and no cookie crumbles…. She told me that they ran out , Wish she really would’ve mentioned that before I paid for my drink because who goes to get a cookie butter clout latte with no cloud and no cookies .. Terrible service
  • LA
    Luis Aguilar
    Nov 9, 2025
    1.0
    730 pm and No food no donuts only thing they were making where drinks. Girls did not seem to wanna attend customers very verbal. (Expicit) won't be wasting my time and money here again.
  • AC
    Alex Chairez
    Nov 9, 2025
    1.0
    Took 30 min to get my coffee, first it barely had any milk on it and asked for them to put more, then they asked me to wait in front…. Almost 30 min after they came out with the wrong donuts…
  • DH
    David Hernandez
    Oct 31, 2025
    1.0
    Coffee and donuts were definitely delicious ! But the service personal need training ! First the music that these young adults were playing was definitely not suitable for kids . Then the young lady whose turn to clean the tables dropped at least 2 chairs. Didn’t even apologize to us about the loud sound they made hitting the floors. then she started slamming the chairs on the tables !! Your employees need customer training !! Sorry guys won’t be coming back to this location !!

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' in El Paso, TX?

Dunkin' in El Paso, TX is open every day from 5:00 AM to 10:00 PM.

Can I order Dunkin' products ahead of time through an app?

Yes, you can order ahead using the Dunkin' mobile app available on both iOS and Android platforms for a fast grab and go experience.