Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve El Paso, TX for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.9
1,073 reviews
5 stars
566
4 stars
190
3 stars
104
2 stars
47
1 star
166
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and untrained.
Product Quality
Customers frequently reported stale donuts and poorly made coffee, indicating a decline in product quality.
Order Accuracy
Many customers experienced issues with incorrect orders, including missing items and wrong food.
Cleanliness
Several reviews mentioned unsanitary conditions, including flies near food and dirty restrooms.
Staff Training
There were consistent calls for better staff training and management oversight to improve service and product quality.
- JHJorge HerreraOct 24, 20251.0I recently had a troubling experience at this Dunkin’ Donuts location that highlights a lack of proper training and adherence to health protocols. After my order was mishandled, I returned the donut holes, and despite informing the staff that I had sneezed on them and offering to purchase them at half price, the employee still insisted on keeping them. This not only reflects poor professionalism but also suggests that the staff may not be receiving adequate training or attending the necessary health department meetings. Such practices are unacceptable and raise serious concerns about customer safety. Because of this incident, I will not be returning to this location again.
- AAandrea alvaradoOct 15, 20251.0It is only in this dunkin that they always make me park even though there is NO LINE. not infront of me not behind me and they also give me my food half assed. Like I get the avocado with bacon but there's hardly any bacon ( Pic). I have gone in the morning where there is a morning rush and they have always given me my coffee and avocado toast with enough bacon. This issue only happens in the afternoon. Thank the morning shift because they are the only reason I keep coming back, everyone else is just slacking. Also I didnt get my receipt so I can't even do the survey so Corp can know who is the person that served me.
- JHjennifer humphreyOct 4, 20251.0They forgot my load hash brows check your bag before driving off… no good
- DGDaniel GarciaSep 30, 20251.0Very disappointed, minimal doughnuts, inside the doughnut display case, several flies were visible on top of the food. Staff was utterly rude, unhappy, no cares to please the customer. Unfortunately, I had to throw away my doughnuts in the trash. I really hope management reads these reviews and makes an effort to properly train their staff. This location was unsanitary and disgusting. Shame on you.
- EGEduardo GarciaSep 24, 20255.0Dunkin donuts is always super packed. But the managers and staff are always quick to get your order out on a timely manner. And if something is not right. They'll make it right in the spot. Great coffee. Great food. And overall great service.
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' in El Paso, TX?
Dunkin' in El Paso, TX is open daily from 4:00 AM to 10:00 PM.
Does this Dunkin' location offer delivery or curbside pickup?
Yes, this Dunkin' location offers delivery and curbside pickup services.
Can I order Dunkin' products using a mobile app?
Yes, you can order ahead using the Dunkin' mobile app available on both iOS and Android devices for a fast grab-and-go experience.
What kind of food and beverages does this Dunkin' serve?
This Dunkin' serves coffee, espresso, breakfast sandwiches, donuts, tea, and features seasonal drinks like the Cookie Butter Cloud Latte and Peppermint Mocha.
Does this Dunkin' serve breakfast and lunch options?
Yes, Dunkin' serves breakfast, lunch, and brunch meals including sandwiches, donuts, and coffee.
Is there a drive-thru available at this Dunkin' location?
Yes, this Dunkin' location features a drive-thru service for customer convenience.
Can I pay using credit and debit cards at this Dunkin'?
Yes, customers can pay using both credit and debit cards at this Dunkin'.
Is there free Wi-Fi available at this Dunkin'?
Yes, this Dunkin' location offers free Wi-Fi for customers.
What are some nearby places I can visit before or after stopping at Dunkin'?
Nearby places include T-Mobile for mobile needs, Taco Bell for a fast food alternative, and the Montana Physicians Clinic for medical services.
Are there other coffee shops or donut stores close to this Dunkin'?
Yes, there is another Dunkin' nearby as well as Circle K which serves coffee and convenience items.
How can nearby businesses like Sprint Store or Lendmark Financial be useful when visiting Dunkin'?
While visiting Dunkin', you can also access services like electronics at Sprint Store or financial services at Lendmark Financial, making it convenient to handle multiple errands in one trip.