Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve El Paso, TX for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Numerous reviews highlighted poor customer service, with reports of rude staff, long wait times, and incorrect orders.
Product Availability
Customers frequently complained about the lack of available donuts and menu items, often receiving stale or incorrect products.
Food Quality
Many reviews mentioned issues with food quality, including burnt items, cold food, and unsatisfactory drinks.
Staff Attitude
Several customers noted a negative attitude among staff, with instances of employees being unhelpful or dismissive.
Positive Experiences
Despite the negative feedback, some customers praised specific employees for their excellent service and expressed satisfaction with certain products.
JG
John Gil
3 days ago
5.0
Let me pick 2 dozen donuts that the kids devoured.
AT
Amanda Torres
Nov 6, 2025
1.0
Went around 9:15am on 11-6-25 big eyed girl at window is rude. Need to train employees. Long wait time
CT
Charlie Taylor
Nov 2, 2025
2.0
Donuts aren't fresh and most of the employees don't like their job.
MC
Maria Carreon
Nov 1, 2025
1.0
I ordered a blueberry breeze refresher, snackin bacon and an avocado toast. They gave me my drink right away and because a car was behind me, asked me to park. I waited and got my food. The avocado toast was runny and soggy. The bacon was a million pieces. Like what?! The girl at the window had poor customer service as well. Do better Dunkin. I love going to Dunkin but the staff here suck
AR
annissa romo
Oct 18, 2025
1.0
My husband and I came in 10/18 at around 10:40am and a man with a lip piercing was the absolute worst! He’s so rude! He made the mistake of not explaining what came in our drink and when we asked to add an extra shot of espresso he made it sound like we were stupid by saying “you don’t need one it already has one.” And when we asked for a breakfast sandwich he huffed. Then, we went to the window and was very rude when we handed him the card and giving it back.
Not to mention, he forgot to give us our sandwich so when we went back to see if we could get it he practically threw it in our window.
We are very understanding people and I for one work in the serving industry and will never write a bad review but if you hate your job and just people maybe you should consider a job change.
What are the regular operating hours of Dunkin' at 9114 Dyer St, El Paso, TX?
Dunkin' at 9114 Dyer St is open every day from 4:00 AM to 11:00 PM.
Does this Dunkin' location offer drive-thru service?
Yes, this Dunkin' location features a drive-thru for convenient service.
Can I order Dunkin' products for delivery or pickup at this location?
Yes, Dunkin' offers both delivery and curbside pickup services at this location.
What types of meals are served at this Dunkin' location?
This Dunkin' serves breakfast, lunch, and brunch meals.
What are some specialty menu items I can try during the holiday season at Dunkin'?
Try seasonal favorites like the Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Latte, and the Berry Sangria Refresher.
Does the Dunkin' location in El Paso accept credit and debit cards?
Yes, they accept both credit and debit card payments.
Where can I find the Dunkin' app for mobile ordering?
You can download the Dunkin' app from the Apple App Store or Google Play Store for ordering ahead and a faster grab-and-go experience.
Are there any nearby grocery stores if I want to shop before or after visiting Dunkin'?
Yes, Food King, Food King Cost Plus, and Lowe's grocery store are nearby and convenient for shopping around your Dunkin' visit.
What other food options are near the Dunkin' at 9114 Dyer St?
Nearby options include New China (Chinese restaurant), Tortas Y Mas (Mexican fast food), BOSS Tenders, Dogs & Custard, and Boss Chicken and Custard (fast food restaurants).
Is there a convenience store or gas station near Dunkin' for quick stops?
Yes, Corner Store, Twice The Ice, and Circle K (which also serves coffee) are nearby convenience stores and gas stations you can visit before or after Dunkin'.