Dunkin'

3.8
1311 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve El Paso, TX for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
9114 Dyer St, El Paso, TX
79924, United States

Hours

Reviews

3.8
1,311 reviews
5 stars
661
4 stars
236
3 stars
116
2 stars
76
1 star
222

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with reports of rude staff and long wait times.

Food Quality

Many customers complained about food being cold, stale, or improperly prepared, including burnt items and incorrect orders.

Product Availability

Frequent mentions of being out of popular items, particularly donuts, leading to customer dissatisfaction.

Positive Experiences

Some customers praised specific employees for excellent service and noted good experiences with certain products, particularly coffee.
  • VG
    Viviana Gomez
    3 days ago
    1.0
    Horrible service, some super rude girl with PINK hair this morning had a huge attitude.. so annoying, I ordered a large Duankalatte and a medium Mango refresher and got cut off half way through ordering, and when I got to the window I politely said, “Can I please add a bacon egg and cheese croissant?” And that rude girl said, “Why didn’t you just order it when you were at the window?” And honestly I’m not the type to even make reviews but this was so unnecessary, especially after having a rough morning.
  • DQ
    Daisy Quintana
    5 days ago
    1.0
    rude employees and bad service 20 to make simple drinks lol do better
  • EH
    Enrique Hibarra
    6 days ago
    1.0
    They deadass took 10 min for a wake up wrap with no line in front of me
  • GF
    Gordolfo Filomeno
    Dec 28, 2025
    1.0
    Get your drinks from literally anywhere else. The cup is filled to the brim with ice and you only get about 2 sips before it’s done.
  • SC
    Sweeet Cheekks
    Dec 20, 2025
    1.0
    Third time I’ve gone this month where my food is frozen. Like yall fr took my bagel bites straight out the freezer & handed it to me? Diabolical.

Frequently Asked Questions About Dunkin'

What are the regular operating hours of Dunkin' at 9114 Dyer St, El Paso, TX?

Dunkin' at 9114 Dyer St is open every day from 4:00 AM to 11:00 PM.

Does this Dunkin' location offer drive-thru service?

Yes, this Dunkin' location features a drive-thru for convenient service.