Mixed reviews on customer service; some praised staff while others reported rudeness and unprofessional behavior.
Order Accuracy
Frequent complaints about incorrect orders and missing items, leading to customer dissatisfaction.
Food Quality
Inconsistent food quality; while some enjoyed the ice cream and burgers, others reported cold or poorly prepared items.
Cleanliness
Generally positive remarks about cleanliness, though some customers noted issues with the environment and service.
Pricing
Customers found the prices to be on the higher side, especially for the quality of food received.
RM
Ruben Martinez
2 days ago
1.0
Our order was wrong again and nobody answers the phone
I probably would’ve not written a bad review if the lady taking our order was nice enough to balance out our experience but she was not the friendliest
I also don’t understand how we were asked to move up so they can finish making our food and then our food is still cold?
IC
Isaac Cruz
Oct 22, 2025
1.0
Unfortunately attention to detail is not there at this location. Twice in one week I’ve attempted to purchase a box of the 6 pack dilly bars, for my household. Only to receive on both orders, a single dilly bar, but Dairy Queen charged me for the 6 pack dilly bars.
Is everyone in my house hold suppose to lick one dilly ice cream bar? Do you not inform your customers that you don’t have said items available?
CF
Carlos G Fk
Sep 21, 2025
5.0
Esa nieve grande con M&M está deliciosa. Para cerrar un fin de semana es un gran lujo que nos damos en familia y que vale mucho la pena
SD
Sarah DeLaTorre
Aug 29, 2025
1.0
I just left there at 1845PM , me and my husband and our daughter were trying to order ice cream. I told the female employee with green eyes I wanted the Oreo hot cocoa blizzard and was told that you guys don't have that anymore. I told her that we had gotten it in the past and why they can't make it now all of a sudden and didn't think it would be an issue. I asked her why they can't make it and she said we maybe could. Then she said she would charge me extra for all the time start go in it. And I told her you know what that's fine. I'll hustle go to the Dairy Queen off Montana cuz over there no one ever tells me they can't make something neither hit me with extra charges like it's a punishment or something. Will definitely not be going back and will also not recommend.
What types of food and treats does Dairy Queen offer at 1885 North Zaragoza Road?
Dairy Queen at 1885 North Zaragoza Road offers classic soft-serve ice cream and signature shakes, along with a menu of burgers and fries typical of a fast-food chain.
What are the operating hours of Dairy Queen on weekdays?
Dairy Queen is open Monday through Thursday from 10:00 AM to 10:00 PM and on Friday from 10:00 AM to 11:00 PM.
Is Dairy Queen open on weekends, and if yes, what are the hours?
Yes, Dairy Queen is open on Saturdays from 10:00 AM to 11:00 PM and on Sundays from 10:00 AM to 10:00 PM.
Where is this Dairy Queen location situated?
The Dairy Queen is located at 1885 North Zaragoza Road, El Paso, Texas, 79936, USA.
How can I order food from this Dairy Queen location?
You can place pickup orders from this Dairy Queen location online at https://www.dairyqueen.com/en-us/order/pickup/n/41657/.
What is the phone number to contact Dairy Queen at 1885 North Zaragoza Road?
You can contact Dairy Queen at this location by calling +1 915-857-7070.
Are there other fast-food options near Dairy Queen on Zaragoza Road?
Yes, nearby fast-food options include Chipotle Mexican Grill, Raising Cane's, Freddy's Frozen Custard & Steakburgers, Taco Bell, Burger King, Chick-fil-A, and Sonic Drive-In.
Are there any beauty or grooming services close to Dairy Queen?
Yes, nearby grooming options include Chuco Barbas, Fortune N Glory Barbershop, M.R.Haircraft, and Eye Love Nails Zaragoza for nail and beauty services.
What nearby places can I visit for shopping and entertainment after my meal at Dairy Queen?
After your visit to Dairy Queen, you can explore Shops at the Shacks for shopping, or visit Sweet Pocket arcade and candy store for entertainment.
Are there any convenient amenities like pharmacies or car services near Dairy Queen?
Yes, Walmart Pharmacy is nearby for pharmacy needs, and Mister Car Wash and Valvoline Instant Oil Change provide automotive services close to Dairy Queen.