Dairy Queen

4.3
1100 reviews

About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Location

Dairy Queen
595 North Yarbrough Drive, El Paso, TX
79915, United States

Hours

Reviews

4.3
1,100 reviews
5 stars
705
4 stars
216
3 stars
84
2 stars
27
1 star
68

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, particularly the ice cream and burgers, but there were complaints about inconsistent quality and incorrect orders.

Customer Service

Mixed reviews on customer service; some praised the friendliness and efficiency of staff, while others reported rude behavior and poor service.

Cleanliness

Most customers noted that the location was clean, but there were instances of dirty tables and unsanitary conditions.

Operational Issues

Frequent complaints about incorrect closing hours and order inaccuracies, leading to customer frustration.

Overall Experience

While many customers had positive experiences, there were significant concerns regarding service consistency and order fulfillment.
  • LL
    lanrefni58
    Oct 25, 2025
    3.0
    Foods usually good, but this last visit i had taken my kids, all of their drinks were water and mine was sprite.upon looking in the cups before I placed the lids on i noticed a bunch of specs that resembled coffee grounds in all drinks so I poured the drinks out and and when I got to the end I finally realized that they were Nats. Im not one to complain or be grossed out i poured the drinks out and thats why I noticed it was the cups that had em not the drink spouts to where it comes out from. Other than that ive never had any other issues with this location they are usually a clean location not to sure what happened.
  • KD
    Katelyn Devon
    Oct 10, 2025
    1.0
    Got a banana split it was watery on the bottom I asked for a new one while in drive through they said they just made it even though it was already melting then instead of saying yes we can remake it condescendingly said it would be the same
  • ML
    Mariana L
    Sep 27, 2025
    1.0
    Drive through employee seemed annoyed that we were even there. This location literally never gets our order right and never gives utensils or napkins. This is our fourth try here and we are done with this place. They charge premium prices for crappy fast food and can’t do the bare minimum like napkins or listening to customers. Waste of time and money, we’re never going here again. Oh and watch out they’ll sneak in charging you for “collector cups” when no one even asked
  • KW
    kayleigh walton
    Sep 5, 2025
    5.0
    They make your ice cream right
  • CT
    Curtis Trevino
    Sep 4, 2025
    5.0
    This DQ is by far most the best , customer service is the best food is fresh and it's all in a timely manner.

Frequently Asked Questions About Dairy Queen

What type of food does Dairy Queen at 595 North Yarbrough Drive serve?

Dairy Queen offers classic fast-food items like burgers, fries, soft-serve ice cream, and signature shakes.

What are the operating hours of Dairy Queen on weekdays?

Dairy Queen is open from 10:00 AM to 10:00 PM Monday through Thursday, and from 10:00 AM to 11:00 PM on Friday.