Brand Certified
Dairy Queen
3.9(865 reviews)
Certified by Dairy Queen • Feb 22, 2026
Business Details
9332 McCombs Street, El Paso, TX
79924, United States
Certified by Dairy Queen • Feb 22, 2026
(915) 751-7421
Certified by Dairy Queen • Feb 22, 2026
https://www.dairyqueen.com/en-us/locations/tx/el-paso/9332-mccombs-st/14056/
Certified by Dairy Queen • Feb 22, 2026
About
Certified by Dairy Queen • Feb 22, 2026
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Location
Certified by Dairy Queen • Feb 22, 2026
Hours
Certified by Dairy Queen • Feb 22, 2026
Reviews
3.9
865 reviews
5 stars
419
4 stars
187
3 stars
93
2 stars
52
1 star
114
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a mix of experiences with customer service, ranging from friendly and helpful staff to rude and inattentive employees.
Food Quality
Many customers reported issues with food quality, including incorrect orders, cold food, and poorly prepared items.
Wait Times
Numerous reviews highlighted long wait times both in-store and at the drive-thru, often leading to customer frustration.
Cleanliness
Several customers noted cleanliness issues, including unsanitary conditions and a lack of maintenance in the dining area.
Positive Experiences
Despite the negative feedback, some customers praised specific employees and had positive experiences with food and service.
- AGAmazing Grace (Amazing Grace)Feb 8, 20265.0Best banana split I've had in a long time.
- AMAngel MaciasFeb 1, 20261.0Usually I like coming to this location because it is close by to my house, but lately customer service has been bad, as soon as we walk in not busy at all the girl that attended to us and approached to us with a mood, she has a tattoo on her face don’t know her name because her name tag is covered by her jacket. She very unwelcoming. My thing is if you don’t like your job than you should leave and let someone else that wants to work and needs a job.
- JMJulio C MonjeNov 23, 20255.0Best ice cream in town.
- SLschoolbrat lolNov 13, 20255.0When in to get some dessert with my mother me and her I get a large and she gets a small mint something as soon as they come out she looks at it eats a few bites and then says this isn't a small and goes to the front and asked if it's a small and they say we have a mini and they show her the cups I'm laughing
- ABAzalea BarraganOct 26, 20251.0Website says they close at 11 but apparently they close whenever they want.
Brand Certified Facts from Dairy Queen
Dairy Queen partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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- Legal business name
- Hours of operation
- Phone number
- Official website