Dairy Queen

4.2
1534 reviews

About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Location

Dairy Queen
6990 North Desert Boulevard, El Paso, TX
79912, United States

Hours

Reviews

4.2
1,534 reviews
5 stars
898
4 stars
335
3 stars
134
2 stars
51
1 star
116

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with reports of rude and unprofessional staff interactions.

Food Quality

While many customers enjoyed the food, there were complaints about incorrect orders and inconsistent quality, particularly with ice cream.

Cleanliness

Some customers noted cleanliness issues, particularly in the bathrooms and dining area.

Service Speed

Several reviews mentioned slow service, especially during busy times, although some noted quick service during less busy periods.
  • EB
    Eduardo Barriguete
    Dec 20, 2025
    5.0
    Pretty nice place. Excellent service. Fresh and well cook food
  • JG
    Jesse Gonzalez
    Dec 1, 2025
    5.0
    Well known for their awesome ice creams and blizzards. Love this place and grateful for the truck parking at the adjacent fuel station. Thank you 🙏🏼
  • BC
    Briana Catley
    Oct 29, 2025
    1.0
    Denise just is a horrible person! I got the holiday nog shake. The shake smelled like pure clorox which I’m Allergic too! I went in there and told her. She accused me of lying saying we don’t use that and I don’t smell anything. Me and another person both smelled the Clorox! This needs to be addressed immediately with someone contacting me before I seek legal action! That is dangerous especially with me being allergic to it!
  • RH
    Robert Hulings
    Oct 27, 2025
    1.0
    Clerk Julio was very sarcastic with my wife. Assistant manager was no help. After reading other reviews I can see this is a common problem at this location. Hopefully other locations have better service.
  • AU
    A Google User
    Oct 19, 2025
    1.0
    Such a beautiful evening for an ice scream cone … but apparently my visit to this location was a bad decision after all . This so called manager Denise was super rude and very unprofessional, will never return to this place. Dairy queen corporate please teach your employees about costumer service.! With all honesty If I could give a zero rating trust I would.. Decided to come spend my money else where . Thank u for such unpleasant experience.

Frequently Asked Questions About Dairy Queen

What kind of food and treats does Dairy Queen at 6990 North Desert Boulevard serve?

Dairy Queen offers soft-serve ice cream, signature shakes, classic burgers, and fries at their fast-food chain.

What are the operating hours for Dairy Queen in El Paso?

The Dairy Queen is open from 10:00 AM to 10:00 PM Monday through Thursday and on Sundays, and from 10:00 AM to 11:00 PM on Fridays and Saturdays.