Numerous reviews highlighted poor customer service, with reports of rude and unprofessional staff interactions.
Food Quality
While many customers enjoyed the food, there were complaints about incorrect orders and inconsistent quality, particularly with ice cream.
Cleanliness
Some customers noted cleanliness issues, particularly in the bathrooms and dining area.
Service Speed
Several reviews mentioned slow service, especially during busy times, although some noted quick service during less busy periods.
EB
Eduardo Barriguete
Dec 20, 2025
5.0
Pretty nice place. Excellent service. Fresh and well cook food
JG
Jesse Gonzalez
Dec 1, 2025
5.0
Well known for their awesome ice creams and blizzards. Love this place and grateful for the truck parking at the adjacent fuel station. Thank you 🙏🏼
BC
Briana Catley
Oct 29, 2025
1.0
Denise just is a horrible person! I got the holiday nog shake. The shake smelled like pure clorox which I’m
Allergic too! I went in there and told her. She accused me of lying saying we don’t use that and I don’t smell anything. Me and another person both smelled the Clorox! This needs to be addressed immediately with someone contacting me before I seek legal action! That is dangerous especially with me being allergic to it!
RH
Robert Hulings
Oct 27, 2025
1.0
Clerk Julio was very sarcastic with my wife.
Assistant manager was no help. After reading other reviews I can see this is a common problem at this location. Hopefully other locations have better service.
AU
A Google User
Oct 19, 2025
1.0
Such a beautiful evening for an ice scream cone … but apparently my visit to this location was a bad decision after all . This so called manager Denise was super rude and very unprofessional, will never return to this place. Dairy queen corporate please teach your employees about costumer service.! With all honesty If I could give a zero rating trust I would.. Decided to come spend my money else where . Thank u for such unpleasant experience.
What kind of food and treats does Dairy Queen at 6990 North Desert Boulevard serve?
Dairy Queen offers soft-serve ice cream, signature shakes, classic burgers, and fries at their fast-food chain.
What are the operating hours for Dairy Queen in El Paso?
The Dairy Queen is open from 10:00 AM to 10:00 PM Monday through Thursday and on Sundays, and from 10:00 AM to 11:00 PM on Fridays and Saturdays.
Where is Dairy Queen located in El Paso?
Dairy Queen is located at 6990 North Desert Boulevard, El Paso, TX 79912, USA.
How can I contact Dairy Queen for the location on North Desert Boulevard?
You can reach Dairy Queen at +1 915-877-5050.
Can I place an order online for pickup at this Dairy Queen location?
Yes, you can order online for pickup via their website link: https://www.dairyqueen.com/en-us/order/pickup/n/41953/.
Does Dairy Queen have a website or social media page for updates and deals?
Yes, their website is https://www.dairyqueen.com/en-us/locations/tx/el-paso/6990-n-desert-blvd/41953/ and their Facebook page is https://www.facebook.com/111028992355625.
Are there any nearby gas stations close to Dairy Queen where I can fuel up?
Yes, there are several nearby gas stations including Speedway and Chevron Station El Paso where you can fuel up conveniently.
What nearby shopping centers or retail stores can I visit around Dairy Queen?
Nearby shopping options include Lincoln Mini Mall, Claire's for accessories and jewelry, Aldo Outlet for shoes, and The Outlet Shoppes at El Paso featuring PS From Aeropostale.
Are there any nearby ATM or money transfer services near Dairy Queen?
Yes, nearby financial services include Western Union money transfer services and ATMs like LibertyX Bitcoin ATM and The Exchange Network.
What are some nearby places for outdoor activities near Dairy Queen?
You can visit the I-10 & Woodrow Bean Transmountain Dr park and mountain area near Dairy Queen for outdoor activities.